KB918419 - Excel update: A solution to failed downloads

Discussion in 'Windows Update' started by sjw, Jul 14, 2006.

  1. sjw

    sjw Guest

    If your anti-spyware program blocks BHO (Browser Helper Objects), that may be
    the cause of this update failing to install. As I wrote elsewhere:

    For several days in a row, Automatic Updates would tell me I had an update
    ready to be downloaded & installed: KB918419. Each time, it *seemed* to
    download & install, but the next day, I was alerted to a new update--the same

    I tried to update directly from the MSUpdate site, and it failed each time.
    I downloaded the update, then ran the .exe, and it failed.

    I tried "Detect and Repair," and it eventually told me: "Error 1406. Setup
    cannot write the value Button Text to the registry key

    That message made me check my Webroot Spy Sweeper logs... and that was it.
    Repeated blockage of BHO 92780B25-....

    I logged onto the admin console for Webroot Spy Sweeper Enterprise, and
    added {92780B25-18CC-41C8-B9BE-3C9C571A8263} to the BHO whitelist. After
    polling my PC, I went to MS Updates, and KB918419 installed successfully.
    sjw, Jul 14, 2006
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