Discussion in 'Internet Explorer' started by Robert, Feb 14, 2007.

  1. Robert

    Robert Guest

    Did KB928090 cause any issues for others? After installing it yesterday my
    IE7 wouldn't display any web pages. I could ping yahoo.com and get e-mail,
    but IE7 wouldn't do anything for me. Uninstalling it fixed the problem. Any

    Robert, Feb 14, 2007
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  2. Robert

    nor Guest

    Robert, I installed all of the 32MB of fixes this morning and, so far,
    haven't had any problems with it. I was just onto a couple of sites and they
    seemed to work OK. I will keep this in mind just in case something might go
    wrong this afternoon.
    nor, Feb 14, 2007
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  3. Robert

    PA Bear Guest

    No problems here. Windows version?
    PA Bear, Feb 14, 2007
  4. Robert

    ily426 Guest

    Same here. My Firefox is OK, same thing with other Internet connecting
    programs, but after this update (Feb 15, 2007 - through Automatic Windows
    Update) IE7 does not display any web page. I'm ready to uninstall IE7...
    Help, anybody? Would be much appreciated... Thx
    ily426, Feb 15, 2007
  5. Robert

    Robert Guest

    Yesterday after uninstalling it, all was fine. Then I kept getting the auto
    update pop-up telling me there were updates to install. I have auto update
    setup to prompt before installing. This morning when I unlocked my laptop I
    got the pop-up that said my computer was recently updated, so somehow even
    when it was setup to "prompt first" this update got installed. The good
    thing is that IE works now even after the update.

    Thanks for all the feedback.

    Robert, Feb 16, 2007
  6. Robert

    Wolf Guest

    Did the same for me. Took about 2 hours of trouble shooting to get to the
    point of going to add remove programs and uninstalling the update. This also
    corrupted my Norton internet security to the point of unuasability.
    Wolf, Feb 16, 2007
  7. Robert

    Clem Guest

    After downloading KB928090 Auto download noticed that Lost Use of Outlook
    Express from Internet Explorer Tab . also lost other addons to explorer bar.
    After trouble shooting two days woke up to the fact that had no problems
    before the download so went to Add remove programs and removed the update.
    Upon checking browser all was well. Also should mention while trouble
    shooting tried to set computer to previous time using system restore and it
    also would not allow restore to work. One error that I constantly got was
    Quote( windows cannot access the path, device, or file. you may not have
    permission to access the item) end quote;;; All help appreciated but believe
    will need new update.....
    Clem, Feb 16, 2007
  8. Robert

    PA Bear Guest

    Clem, you'll receive the best help if you start a new thread here about your
    specific issues, please. When you post, please state your Windows and IE
    PA Bear, Feb 16, 2007
  9. Robert

    Clem Guest

    Pa Bear.....I have XPPRO operating system, and IE7 Browser. As I stated
    earlier have lost Outlook-E from explorer bar tab gives permission error. I
    am Admin. so have permission. Also lost Edit-Cut same problem. When I remove
    KB928090 via add remove programs Browser works as before download KB928090. I
    changed auto download to manuel and since don`t have the security download
    all is OK but probably don`t have proper security........ Looks like this is
    Microsoft problem so let the good times roll while I am waiting on new
    update....There are many other minor problems with the download installed but
    will survive....
    Clem, Feb 17, 2007
  10. Robert

    PA Bear Guest

    Try uninstalling "Security Update for Windows Internet Explorer (KB928090)"
    via Add/Remove Programs, if necessary, and then installing it manually:

    Download (WinXP SP2/IE7 only):

    Save the download to your desktop; do not Run it. Important: Close all IE
    windows and any other open applications & temporarily disable your
    anti-virus application, then double-click on the saved download
    (IE7-KB928090-WindowsXP-x86-enu.exe) to install. Follow all prompts.
    PA Bear, Feb 17, 2007
  11. Robert

    CapWx Guest


    Same problem as yours. IE7 no longer goes anywhere, not even an html file on
    the local box. FireFox works, Outlook works and I can ping remote servers. I
    see the solution was to remove the hotfix and install it manually. Has anyone
    tried this, and does it work?

    CapWx, Feb 17, 2007
  12. Robert

    Fred Guest

    Thanks for the advice. Followed it to the letter but no go. I can use my AVG
    anti virus update, ditto Zone Alarm , Mailwasher and send and receive emails,
    IE7 is D.E.D -dead ! If I uninstall KB 928090 all is back to normal, so I can
    browse "unprotected" or not at all. Now what do we do ? Obviously I'm not the
    only one, but what about the poor souls who aren't as able as us in getting
    help ?
    Fred, Feb 17, 2007
  13. Robert

    Fred Guest

    After my last post, I saved the page, as well as adding it to favourites.
    When I try to open the saved page, I get an "Active X" warning popup, but
    before I can respond the page goes blank except for a large warning in bright
    red letters that says "Warning: this page requires the use of scripts, which
    your browser does not allow." This is crazy, as when I go to this page via
    IE7's "Favourites" tab, the page opens normally or I wouldn't be here typing
    this would I . I only list this strange going on in case it gives somebody
    more knowledgable a clue as to what is happening here. i'm lost. Help !
    Fred, Feb 17, 2007
  14. Robert

    Fred Guest

    I think I may have the solution. Does everybody with this problem have Zone
    Alarm installed ? Go to the "program Control" tab and open it. Inside is a
    list of all the progams that you have agreed to give access to. One of them
    will be "internet Explorer." Make sure that it has a green tick beside it.
    Mine had a question mark. I changed it to a tick and it's all back to normal
    ! I haven't touched those settings for ages, so I have no idea what altered
    them or why everything was OK before installing KB 928090. It's 2:00AM here
    so I'm going to bed. I've been at this since Noon. Cross my fingers that
    tomorrow's boot will still be OK.

    Fred, Feb 17, 2007
  15. Robert

    CapWx Guest


    Good idea, but no such luck. I do use ZA and even removed IE from the
    program list. Then When I started it, I answered allow to the questions about
    accessing the internet and such, still no luck.

    CapWx, Feb 17, 2007
  16. Robert

    ily426 Guest

    I had the same experience: uninstalled KB928090 and afterwards IE7 seemed to
    be OK, although it looked almost as if newly installed. I too have
    AutoUpdate set to prompt before installing, but after uninstalling KB928090,
    it re-installed itself, without my permission, and even rebooted the PC while
    I was in the middle of a Skype conversation! Microsoft is showing once again
    its totalitarian tendencies...
    The good part is that now IE7 seems to be working (I'll have to take a
    closer look and re-configure it), but the BAD PART is that I get an error
    message from Norton at every boot and I believe it has to do with Norton
    LiveUpdate - I had to do it manually. Any idea how to fix this? Thanks,
    (WinXP Home, Norton Protection Suite through Rogers/Yahoo)
    ily426, Feb 17, 2007
  17. Robert

    Clem Guest

    PA Bear.....I deleted kb928090, closed all programs doiwnloaded and
    installed manually, to no avail. Still the same problems as before. I just
    removed KB928090 from programs and all is well. If you have any other
    suggestions I would appreciate them. Also I have noted that I cannot download
    the yahoo toolbar. Same as checking outlook express gives me a permissions
    Clem, Feb 17, 2007
  18. It caused the same issue for me. Twice, since I had automatic updates enabled.

    I could also ping other domains and get e-mail, but IE7 was crippled.

    Uninstalling the KB928090 update fixed it.

    I'm running XP SP2 with auto updates enabled. Well, since this issue, auto
    update is now disabled and set to notify me of updates instead. That way I
    can read up on it first, etc.
    Just-e-magine, Feb 17, 2007
  19. Robert

    PA Bear Guest

    If as uninstalling 928090 did not resolve the problem, call Product Support
    Services for assistance: If you tell the tech that installing the 928090
    update causes the problems and don't ask ANY other questions, there will be
    no charges. If the tech insists on a credit card, repeat that this is a
    problem involving a critical Windows Update.

    Customers in the U.S. and Canada can receive technical support from
    Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
    support calls that are associated with security updates.

    International customers can receive support from their local Microsoft
    subsidiaries. There is no charge for support that is associated with
    security updates. For more information about how to contact Microsoft for
    support issues, visit the International Support Web site:
    PA Bear, Feb 17, 2007
  20. Robert

    Fred Guest

    Just and Cap.
    I don't know if this is relevant, but before I hit on the
    Zone Alarm solution, I'd had a look in "Start / Set Program Access and
    I didn't see anything odd there except that I had it set to "custom". I had
    a look at the settings and the Web browser was set to "Use my current Web
    browser". Now I hadn't been in there either for many months, but just in case
    I reset it to the "Microsoft Windows" setting. It was this area that gave me
    the idea of looking at the Zone Alarm settings. I DIDN'T test IE7 after I
    reset the "program access Defaults" as idn't for a moment expect it to fix
    things. However, if the Zone alarm setting didn't work for you, maybe this
    will. Those are the only two things that I altered. I did heaps more over two
    days of frustration, but during that session, that's all that I did. My setup
    is still fine by the way. Even the Gold shield telling me that updates are
    ready, has disappeared. It obviously IS an access block, as like you I could
    access and send emails and go to mialwasher, AVG and Zone Alarm fo updates.
    Something is blocking access to IE7. Hope this helps a bit more.

    Fred, Feb 18, 2007
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