KB928366 Security Update won't install after downloading

Discussion in 'Windows Update' started by althomas69, Jul 10, 2007.

  1. althomas69

    agenohb Guest

    Onlything missing is HELP from Microsoft in a fix for KB928366 which has
    been obvious since release date July 10, 2007 and no official response to fix
    it puts a New Mac on all Horizens. Gene Brown
    agenohb, Jul 22, 2007
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  2. althomas69

    herbies Guest

    i am trying this answer i will let you no if it works thank for your answer
    herbies, Jul 22, 2007
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  3. althomas69

    herbies Guest

    it worked
    there was another update i got at the same time it was kb928365 i did the
    same with this one and it worked this was easyer than all the other answers
    herbies, Jul 22, 2007
  4. You go with that. ;-)
    Shenan Stanley, Jul 22, 2007
  5. althomas69

    herbies Guest

    dont update it delete it bring it up on screen tick the box dont ask me
    again box and cancel it it is no use to you if you have sp2
    herbies, Jul 22, 2007
  6. althomas69

    agenohb Guest

    agenohb, Jul 23, 2007
  7. althomas69

    agenohb Guest

    Gliorgios, To finish your last sentence...was your complete uninstal using
    Windows Uninstaller v3.0 to uninstall all 3 >Net Framework entries and then
    reinstall all three again "SUCCESSFULL" or NOT? If successful, how did U find
    ..Net Famework V2.0 and 3.0 to reinstall. If your way works, it's the first
    even available as Microsoft Remains DumbMum to any responses to DEFECTIVE
    KBKN928366 FAILURE TO INSTALL after Downloading.
    agenohb, Jul 23, 2007
  8. althomas69

    rusty Guest

    i give up

    rusty, Sep 2, 2007
  9. althomas69

    Mark M Morse Guest

    Hi Rusty and John:

    I had a reoffer problem with this update on an XP system. After
    searching this newsgroup, I
    found the following post (pasted below) by a great guy in France.
    His steps
    are easy to follow, and it fixed my issue. His post is from

    Maybe it will help you, too.


    ~ Mark


    This is an old bug showing up again. Although the official solution
    involves reinstalling the framework after manipulating the registry
    with the
    installer cleanup tool, there's a much simpler way to fix this:

    1. Instead of using Windows Update, download the KB928366 package
    from here:
    Do not install yet.

    2. Download the .Net framework 1.1 redistributable package from here

    3. Use Winzip or a similar utility to unpack dotnetfx.exe in a
    folder of
    your choice. You should get the following files:

    4. Launch the KB928366 installer. It will soon complain that it can
    find the
    installation CD-ROM (don't ask me why). Browse to the folder where
    unpacked the dotnetfx files.

    That's it.

    This procedure can be applied to any similar situation regarding
    framework updates. I'm using it since years (that is, since this
    Update bug exists).

    Good luck.

    Patrick Philippot - Microsoft MVP
    MainSoft Consulting Services
    Mark M Morse, Sep 2, 2007
  10. I tried those instructions, but the KB928366 installer never asks me for a
    CD-ROM. It just starts and then ends.
    My problem, however, is not that KB928366 does not install, but that even if
    it installs, the Windows Update continue to ask me to install it, as it
    would not be installed at all.

    Any idea why?
    Dario de Judicibus, Sep 2, 2007
  11. althomas69

    Mark M Morse Guest

    Hi Dario:

    The issue that I had is the same as yours; that's what I meant when
    I wrote "reoffer problem".

    I regret that you still have the problem and that I cannot answer
    your question. If you go to Mr. Phillippot's web site, you can send
    him a message. He's a nice person and knowledgeable.

    ~ Mark
    Mark M Morse, Sep 3, 2007
  12. althomas69

    dean-dean Guest

    Have you tried the instructions given here:


    Basically, it involves un-installing .NET Framework Version 1.1 Service pack
    1 in Add/Remove Programs.

    Then download (a link is on the above page) and use the Windows Installer
    CleanUp Utility, and remove all references to .NET Framework Version 1.1
    Service pack 1 (only!). (A shortcut to the utility will be place in your

    Then reinstall .NET Framework Version 1.1 Service pack 1:

    Then run Windows Update again, to install KB929729.
    dean-dean, Sep 3, 2007
  13. I now have 83 downloads and same amount of "Install Failures" for Microsoft's KB928366 along with 25 plus online unanswered inquiries to microsoft.com, all of which I've never encountered such an upfront sign of total failure from Gate's Micrsoft.com
    If you EVER find a FIX for this MS Mess please let me know of solution procedure.

    Meanwhile, I don't think a fix is forthcomng from this now sinking ship-MS. So am spending too much considerable time to NEVER AGAIN be abandoned by another OS Giant run by a an non-operative customer support team. I believe Apple's MAC appears to be a considerable alternative in favor of available. I now search to both learn about new to me MAC OS.
    And of course a good deal on new investment. ANY ADVICE APPRECIATED.

    Eugene H Brown
    13617 Porter Creek Rd
    Charlotte, NC 28262-1659

    EggHeadCafe - .NET Developer Portal of Choice
    Eugene H Brown, Sep 5, 2007
  14. althomas69

    SAM-R Guest

    Try this. It was posted here in July.

    1) Go to the control panel and select the add/remove software tool
    then TRY and remove everything with .NET in the name. If you can
    remove everything go to step 3. If you cannot remove everything go to
    step 2.

    2) Go and download the windows installer clean up tool at:

    run the windows installer clean up tool and BE CAREFUL to only select
    the .NET items from the list and remove them. Note: this will likely
    leave the names as "dead links" in the Add/Remove Software list
    (ahhh ...Microsoft thoroughness at its best) but not to worry they
    will do no harm and will get fixed when we finish. It's possible to
    clean them up but let's stay out of the registry :)

    3) Go and get the file "dotnetfx.exe" this is ".NET 1.1" from:


    install it.

    4) Go and get the file "NDP1.1sp1-KB867460-X86.exe" this is the ".NET
    1.1 service pack 1"


    install it.

    5) Install the SECURITY patch, the dreaded KB928366, we have all grown
    to hate. You can install it from the Windows Update program (be sure
    to ONLY select the KB928366 patch and NOTHING else, we dont want to
    put back 2.0 or 3.0 yet). It's OK go ahead and click ...it will be
    alright...you can do it...it's just one more time... :)

    6) Re-run the Windows Update and you can add back in .NET 2.0 and 3.0
    SAM-R, Sep 6, 2007
  15. althomas69

    bry Guest

    bry, Oct 21, 2007
  16. althomas69

    Adrian Guest

    I had the same issue but I found the cause, and a non-destructive fix.

    ..NET, SQL 2005, Visual Studio, MSXML and many other packages that use
    Windows Installer tend to drop MSI and MSP files in C:\Windows\Installer.

    Updates to such packages often seek the original files in this folder.
    The .NET patch q928366 is one such update.

    But these files can be rather large and you can end up with a lot of them,
    and if the C: drive gets full, some people identify this folder as using a
    lot of space and figure that .MSI and .MSP files are not required for any
    existing software to run, so they are safe to delete...

    On my server, the MSP & MSI files had been moved to another drive, and if
    you hover the mouse over them or right-click and select properties, summary,
    it tells you what each was for.

    I just copied all the MSI and MSP files that identified themselves as
    relating to .NET back to C:\Windows\Installer and reran the patch, and it
    worked, no problems.
    Adrian, Nov 8, 2007
  17. ..... I've been trying to fix this thing on and off for months now. I followed
    Sam-R's steps to the letter but to no avail. But along with his information
    and many others I accidentally stumbled into the same fix, for my situation,
    of two boxes; one win2k Pro and the other XP Pro. This is what my most recent
    approach has been (I've lost all procedural concepts along the way with this
    thing) :

    ..... The same as Sam-R has done, go into ADD/REMOVE and remove any and all
    traces of anything that has (.NET) in it IF you can.

    ..... Go to WINDOWS INSTALL CLEANUP and remove anything that has (.NET
    FRAMEWORK) also.

    ..... Download and run dotnetfx.exe
    and when it asks if you want to install NET FRAMEWORKS say yes and let it

    .....You may also need to download "NDP1.1sp1-KB867460-X86.exe"
    and install it in the same directory, run it after running (dotnetfx.exe if

    ..... Now, once all of the above has been accomplished, DOWNLOAD and run each
    of these two files IN order.

    ..... ( NDP1.1sp1-KB867460-X86.exe)

    ..... (NDP1.1sp1-KB928366-X86.exe)

    ..... Both of these files will ask for your acceptance and will take a while
    to install (3-6 or so minutes). After the install finishes for both, go to
    WINDOWS UPDATE and download any additional (.NET FRAMEWORK) and install
    normally. This is what worked for me and finally removed the gold shield from
    the bottom of my screen.

    ..... Wish whoever well and will be listening for your comments.
    Boyd Gathwright, Dec 9, 2007
  18. althomas69

    Arniecat Guest

    Have the same problem this end!!! frustrating!!! I looked at the quantity to
    download and it says nil, also the time is the same!
    Arniecat, Mar 10, 2008
  19. althomas69

    John Timson Guest

    KB928366 Security Update won't install after downloading
    John Timson, May 20, 2008
  20. althomas69

    Werrit1959 Guest

    I managed after many attempts by simply going onto a different server. I had
    been trying unsucessfully on Google and the first attempt on Yahoo was
    sucessful. I had been able to download but not install. .Netframework 1.1.
    Werrit1959, May 20, 2008
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