KB935509 Instal Issues - Vista Enterprise

Discussion in 'Windows Update' started by George P, Jan 23, 2008.

  1. George P

    George P Guest

    (KB935509 - A software update is available for versions of Windows Vista that
    include the Windows BitLocker Drive Encryption feature)

    I am having a problems installing the KB935509 update on a Vista Enterprise
    system. Windows Updater is always unsuccessful - I have tried many times. I
    have even downloaded KB935509 & installed manually -it says successful but if
    I look under Control Panel/Installed Updates it is not listed there and
    Windows Updater keeps coming back with a request to install.

    This is very frustrating - I keep going around in circles. I understanding
    that I will need this update to load Vista SP1 when available. Short of doing
    a clean install of Vista is there anything I can do? Thanks in advance.
    George.
     
    George P, Jan 23, 2008
    #1
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  2. George P

    TaurArian Guest

    TaurArian, Jan 23, 2008
    #2
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  3. George P

    George P Guest

    Thanks TaurArian, unfortunately none of the solutions worked in my situation.
    Is MS likely to fix this in a future version of the update? There seems to be
    a few people out there waiting for that to happen.
     
    George P, Jan 23, 2008
    #3
  4. George P

    TaurArian Guest

    Hi George, suggest you start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    How to ask a question: http://support.microsoft.com/kb/555375
    http://taurarian.mvps.org/index.htm
    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    | Thanks TaurArian, unfortunately none of the solutions worked in my situation.
    | Is MS likely to fix this in a future version of the update? There seems to be
    | a few people out there waiting for that to happen.
    |
    | "TaurArian" wrote:
    |
    | > Have a look through this thread especially the last entries -
    | >
    http://www.microsoft.com/windowsxp/...&p=1&tid=48fdffea-c4d6-4fa8-9342-b3571b78dee4
    | >
    | >
    | > "George P" wrote:
    | >
    | > > (KB935509 - A software update is available for versions of Windows Vista that
    | > > include the Windows BitLocker Drive Encryption feature)
    | > >
    | > > I am having a problems installing the KB935509 update on a Vista Enterprise
    | > > system. Windows Updater is always unsuccessful - I have tried many times. I
    | > > have even downloaded KB935509 & installed manually -it says successful but if
    | > > I look under Control Panel/Installed Updates it is not listed there and
    | > > Windows Updater keeps coming back with a request to install.
    | > >
    | > > This is very frustrating - I keep going around in circles. I understanding
    | > > that I will need this update to load Vista SP1 when available. Short of doing
    | > > a clean install of Vista is there anything I can do? Thanks in advance.
    | > > George.
    | > >
     
    TaurArian, Jan 23, 2008
    #4
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