KB941600 causes sfc.exe /scannow

Discussion in 'Windows Vista Performance' started by Kristan M. Kenney [MVP], Nov 27, 2007.

  1. Just a heads up, I've noticed on a lot of systems (both 32-bit and 64-bit
    Windows Vista, multiple SKU's) that KB941600 causes SFC.EXE /SCANNOW to
    report the following:

    "Windows Resource Protection found corrupt files but was unable to fix some
    of them."

    I've reviewed the CBS.log file in accordance to KB928228 and KB929833, and
    CBS.log reports that there are no corrupted files. I have also spoken with a
    Microsoft Technical Support Professional in regards to this issue for about 6
    hours and the only solution is to not install this hotfix (which provides a
    baseline quality level for the USB Core Components in Windows Vista).

    My question is this- why does this hotfix cause Windows system state
    corruption, and is there any other known workarounds for this issue? Also,
    has anyone else noticed this behavior after installing KB941600?

    Thanks for your time and have a great day,

    --
    Regards,
    Kristan M. Kenney
    Microsoft MVP [Windows - Shell/User]

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Kristan M. Kenney [MVP], Nov 27, 2007
    #1
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  2. Kristan M. Kenney [MVP]

    algypalgy Guest

    Yeah, I had the same self problem today when I ran the SFC.EXE /SCANNOW
    cmd, but I was refused access to the CBS Log, even though I was running
    the account as the administrator, so I don't know what the CBS log
    says!!!

    However it seems from you posting, that I just spent the last 8 hours
    worrying for nothing - so, emmm, I guess I'm kinda glad you posted
    today, I think.

    Kind regards, Algypalgy.
     
    algypalgy, Nov 28, 2007
    #2
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  3. Kristan M. Kenney [MVP]

    Peter Guest

    I just ran sfc /scannow and got the same result at 98% complete. Despite
    being an Administrator I had to replace ownership with my own name to read
    cbs.log and cbs.persist.log will this cause any problems?
     
    Peter, Nov 28, 2007
    #3
  4. Hello Kristen,
    Send me the cbs.log file as well as the cbs.persist.log file
    Zip them up before sending.
    Remove the word "online" from the psted email address before sending
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
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    |> Subject: KB941600 causes sfc.exe /scannow
    |> Date: Tue, 27 Nov 2007 13:48:00 -0800
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    |> Newsgroups: microsoft.public.windows.vista.performance_maintenance
    |> Path: TK2MSFTNGHUB02.phx.gbl
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    microsoft.public.windows.vista.performance_maintenance:15961
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    |>
    |> Just a heads up, I've noticed on a lot of systems (both 32-bit and
    64-bit
    |> Windows Vista, multiple SKU's) that KB941600 causes SFC.EXE /SCANNOW to
    |> report the following:
    |>
    |> "Windows Resource Protection found corrupt files but was unable to fix
    some
    |> of them."
    |>
    |> I've reviewed the CBS.log file in accordance to KB928228 and KB929833,
    and
    |> CBS.log reports that there are no corrupted files. I have also spoken
    with a
    |> Microsoft Technical Support Professional in regards to this issue for
    about 6
    |> hours and the only solution is to not install this hotfix (which
    provides a
    |> baseline quality level for the USB Core Components in Windows Vista).
    |>
    |> My question is this- why does this hotfix cause Windows system state
    |> corruption, and is there any other known workarounds for this issue?
    Also,
    |> has anyone else noticed this behavior after installing KB941600?
    |>
    |> Thanks for your time and have a great day,
    |>
    |> --
    |> Regards,
    |> Kristan M. Kenney
    |> Microsoft MVP [Windows - Shell/User]
    |>
    |> This posting is provided "AS IS" with no warranties, and confers no
    rights.
    |>
     
    Darrell Gorter[MSFT], Nov 29, 2007
    #4
  5. Kristan M. Kenney [MVP]

    Northerner Guest

    Why don't Microsoft send out an update fix for this?
     
    Northerner, Dec 3, 2007
    #5
  6. Kristan M. Kenney [MVP]

    ghrad Guest

    Kristan -

    I received almost the same message . . . albeit my message reads as follows:
    "Verification is 99% complete. Windows Resource Protection found corrupt
    files but was unable to fix some of them. Details are included in the CBS.Log
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs|CBS\CBS.log" As was the
    case with other individuals, I was prevented from reading the log.

    Doesn't seem to affect anything, but has MS been able to resolve this issue?

    Geoffrey
     
    ghrad, Dec 18, 2007
    #6
  7. Kristan M. Kenney [MVP]

    HMT Guest

    The easiest way to access/read the cbs.log file is to simply copy/paste it
    into another folder like My Documents. The copy will have no restrictions to
    open. You may have to click the Continue button to provide administrator
    permission to copy after the Paste command. Works great, but be prepared to
    see several entries not covered by the Microsoft KB articles on how to
    interpret it.

    HMT

     
    HMT, Jan 29, 2008
    #7
  8. Kristan M. Kenney [MVP]

    FishMan Guest

    Can I not just uninstall the Update ?
     
    FishMan, Mar 15, 2008
    #8
  9. I am getting the same message but don't know if it is valid. Can anyone tell
    me how to verify the CBS.log file contains no real errors? There are many
    sections stating POQ Start: and POQ Ends with summary information at the end
    of each such as:
    POQ 73 ends.
    2008-03-28 08:00:44, Info CSI 000001d6 [SR] Verify
    complete
    2008-03-28 08:00:44, Info CSI 000001d7 [SR] Verifying
    100 (0x0000000000000064) components
    2008-03-28 08:00:44, Info CSI 000001d8 [SR] Beginning
    Verify and Repair transaction
    2008-03-28 08:00:51, Info CSI 000001d9 Repair results
    created:

    Thanks Mark.
     
    [email protected], Mar 28, 2008
    #9
  10. Kristan M. Kenney [MVP]

    Benjamin Guest

    Hi Kristan, I am tryin to install vista SP1 on my computer, but it does not
    complete installation, it reurns with error report "Installation was not
    successful" and a link to microsoft's site where there are five resolutions
    to the problem. I have tried all 5, but number 3 seems to be d only 1 wit a
    negative response, which is the cmd sfc /scannow, it returns wit the message
    u stated below "Windows Resource Protection found corrupt files but was
    unable to fix some
    and I also notice I have got the KB941600 on my system but not d other 2,
    again my USB ports are not recognising any usb devices, I have tried lots of
    solutions I hav read but no one seems to work for me, do u think uninstalling
    the KB941600 would stop the error message of "corrupt files" from comin up
    after the system scan and allow vista SP1 to install?? and do u hav any idea
    on what I should do about d USB ports?? Help me plz, I dnt kno what 2 do....

    Benjamin...


     
    Benjamin, Apr 18, 2008
    #10
  11. Kristan M. Kenney [MVP]

    t-4-2 Guest

    Hello everyone,
    One of the MVPs said once,and I read that, that he has yet to see a sfc
    run wihout reporting corrupted files after the completion. I have that
    myself, and so far I have no problem using the computer, so why worry ?
    BY THE WAY, my sfc run was 100% complete. To those with less than 100%,
    you might Really have a problem.
     
    t-4-2, Apr 18, 2008
    #11
  12. Kristan M. Kenney [MVP]

    Chris Blunt Guest


    I have two systems, a desktop running Windows Vista Ultimate, and a
    laptop running Window Vista Business. Both have KB941600 installed.
    The laptop runs sfc.exe /scannow and completes with no errors, but the
    desktop reports corrupted files which cannot be repaired.

    Chris
     
    Chris Blunt, Apr 19, 2008
    #12
  13. Kristan M. Kenney [MVP]

    floydlawson Guest


    From command prompt: chkdsk /R

    restart and let it complete, it will take a while but should repair
    the disk errors.

    after restarting again, try SP1

    hope it helps
     
    floydlawson, Apr 19, 2008
    #13
  14. Kristan M. Kenney [MVP]

    Tinkerer Guest

    Hi there,
    I am installing Vista SP1 for the last 2 weeks it seems. By now am with the
    fifth or sixth MS technician via e-mail and phone. Presently the case is
    refered to the 'Global Research Team' , indeed.
    To the sfc /scannow the following is true in my application.

    After one of the failed attempts to install SP1 I applied the test and got
    the result you all describe '...corrupt files can't repair some of them..'

    After a clean install of Vista x64, i.e. formating the HD and before
    installing anything else, no updates, drivers etc. I still got the same error
    with the sfc /scannow test.

    Since my install was on Raid 0, I went back to a single drive installation
    and tried a clean install with each drive individually and on top of that
    with each of my two installation disks.
    Each time the same 'corrupt files.. can't repair. comment at sfc /scannow.

    I am expecting a call back from the MS technician after consulting with the
    'Global Research Team' after about 48 hours from this post. ' As if'!

    Please note that this issue appears without ANY KB...... updates installed.

    Let me know if you find a fix.

    Karl

     
    Tinkerer, Apr 21, 2008
    #14
  15. Kristan M. Kenney [MVP]

    t-4-2 Guest

    Hello Kristan,
    I cannot say for sure if KB 941600 is to blame, but I do have i
    installed back on Jan.5/08. My very first sfc run ( no record of "when
    ) did report corrupt files. What do you suggest? Uninstall KB941600
     
    t-4-2, Apr 22, 2008
    #15
  16. Kristan M. Kenney [MVP]

    nyred Guest

    Hi:
    Thanks for IDing the problem. However, what is the solution? If Windows
    Resource Protection found corrupt files but is unable to fix them--where do I
    go from here. Not a developer...just a regular user. XP never gave me
    problems. Vista and IE 8--nightmare. Tried other fixes for "webpage cannot be
    displayed,"Message: Unexpected call to method or property access.
    Line: 264
    Char: 5
    Code: 0
    URI: res://ieframe.dll/httpErrorPagesScripts.js" What does that mean in
    lay terms? How can it be fixed?

    Thanks.
     
    nyred, Jun 22, 2009
    #16
  17. Kristan M. Kenney [MVP]

    OneVerse Guest

     
    OneVerse, Mar 10, 2010
    #17
  18. Kristan M. Kenney [MVP]

    OneVerse Guest

    Have you tried chkdsk /r /x ? I had the same problem and ran chkdsk and it
    seemed to get rid of any SFC.exe error message. It seems to be helpful to
    run SFC.exe /scannow in a Safe Mode command prompt window. When that's done,
    if you see an error message: "Windows Resource Protection found corrupt files
    but was unable to fix some of them," then run CHKDSK /r /x from right there
    at the command prompt and answer "Y" to the question about running at boot
    time. After that, run SFC again and hopefully you will see no error message
    as happend for me.

    Best of luck,
    Mike
     
    OneVerse, Mar 10, 2010
    #18
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