KB947319 can not be successfully installed

Discussion in 'Windows Update' started by Joe, Aug 25, 2009.

  1. Joe

    Joe Guest

    I had Office 2003 Pro +SP3 in my Windows XP Pro SP3 already. Once I got
    Project 2003 +SP3 installed, I was required to reinstall a security update
    KB947319 namely "Microsoft Office Web Component Update" by Microsoft
    Automatic Update. The same update had been successfully installed for other
    Office components. But it doesn't work for Project.

    But KB947319 can never been successfully installed, no matter I choose
    automatic update or maually dowload and install the pack
    "office2003-KB947319-FullFile-ENU.exe". I even tried after reinstalled the
    whole Office and Project . But I always get the following error after a few

    Error 2254. An internal error has occurred. ( Registry ).
    Joe, Aug 25, 2009
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  2. See the "How to obtain help" section of

    Start a free Windows Update support incident request:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB947310).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    PA Bear [MS MVP], Aug 25, 2009
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