KB950749 Update causes Win XP Pro to Hang on Reboot at MUP.SYS

Discussion in 'Windows Update' started by commercialguy, May 21, 2008.

  1. KB950749 Update causes Win XP Pro to Hang on Reboot at MUP.SYS. Had to
    disable onboard USB controller in BIOS to restart Windows XP Pro.

    Unistalled KB950749 Update and then enabled onboard USB controller in BIOS.
    Windows started without a hitch.

    What is the problem?

    Please advise
     
    commercialguy, May 21, 2008
    #1
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  2. Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB950749).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], May 23, 2008
    #2
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