KB951748 is breaking net connections - a known issue?

Discussion in 'Windows Update' started by Conscience, Jul 9, 2008.

  1. Conscience

    Conscience Guest

    XP update KB951748 is breaking net connections. Didn't know where best to
    report this. I know it affected me (Be Broadband) and my friend (with BT).
    With the update installed on my up-to-date XP SP3 install there's no net
    connectivity at all. Only workaround I've found so far is to remove it, then
    everything works again.

    Is this a known issue? Any ideas?

    Regards

    Con.
     
    Conscience, Jul 9, 2008
    #1
    1. Advertisements

  2. I experienced the same thing on two computers and spent three hours on the
    phone with a tech support rep in India that had the temerity to tell me that
    I should report the trouble to my ISP when my non-updated computers worked
    fine, but the recently-updated computers would not connect to the Internet.
    Boo to tech support in India!!!
     
    TheRedDragon27, Jul 9, 2008
    #2
    1. Advertisements

  3. Conscience

    Rick Guest

    you can go to Security center and and then automatic updates then check
    notify me but, do not install updates. Then uncheck KB951748 and you
    will be able to not have it return.

    --

    Rick
    Fargo, ND
    N 46°53'251"
    W 096°48'279"

    Remember the USS Liberty
    http://www.ussliberty.org/
     
    Rick, Jul 9, 2008
    #3
  4. Conscience

    Rick Guest

    that is what outsourcing is all about--"really good tech support-not"

    --

    Rick
    Fargo, ND
    N 46°53'251"
    W 096°48'279"

    Remember the USS Liberty
    http://www.ussliberty.org/
     
    Rick, Jul 9, 2008
    #4
  5. Conscience

    Conscience Guest

    Haha. I hate phone monkies. Sounds like a rough day you had there. I'm just
    reading it's a specific ZoneAlarm issue with no update as yet and ZA's
    official workaround is to remove the update. Hardly ideal, but at least I now
    know about it so can prevent any more problems. Last thing we need is Update
    breaking things.
     
    Conscience, Jul 9, 2008
    #5
  6. Conscience

    quincy451 Guest

    There is a known issue if Zone alarm is on these boxes...otherwise it
    is something else.
     
    quincy451, Jul 9, 2008
    #6
  7. TheRedDragon27, Jul 9, 2008
    #7
  8. TheRedDragon27, Jul 9, 2008
    #8
  9. Conscience

    Conscience Guest

    Yeah I already sorted that out, thanks. Still, all the better for saying so,
    so others can benefit.

    - - - - -
     
    Conscience, Jul 10, 2008
    #9
  10. PA Bear [MS MVP], Jul 10, 2008
    #10
  11. Conscience

    Ted Guest

    Ted, Jul 10, 2008
    #11
  12. Conscience

    reschly Guest

    Thanks for the post. I had two machines network-brick as a result of
    KB951748 -- both running ZoneAlarm. Following a later link from Microsoft
    Tech in this forum, I installed the latest ZoneAlarm (70_483_000), and the
    local computer now works with KB951748 installed. I had to grab the binary
    manually; the ZoneAlarm update checker calimed I was up to date.
    Amusingly when the system was broken, I discovered that low level actions
    such as DNS lookup and ICMP ping still worked when the system was otherwise
    misbehaving -- that in fact led me down a merry chase with Comcast support,
    but ultimately did point me in the right direction. For what it may be
    worth....
     
    reschly, Jul 10, 2008
    #12
  13. Conscience

    Kayman Guest

    The update did not break things; ZA's ignorance/arrogance did!

    http://securosis.com/2008/07/08/dan...ue-in-dns-massive-multivendor-patch-released/

     
    Kayman, Jul 11, 2008
    #14
  14. Conscience

    Kayman Guest

    Credit??

    ZA have known about this issue for quite some time!

    http://securosis.com/2008/07/08/dan...ue-in-dns-massive-multivendor-patch-released/

     
    Kayman, Jul 11, 2008
    #15
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.