Discussion in 'Windows Update' started by IT Lite, Jul 8, 2008.

  1. OK -- but how do we control the settings for what goes out?

    Lady Dungeness
    Out of Danger until September
    ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
    LadyDungeness, Jul 9, 2008
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  2. PA Bear [MS MVP], Jul 9, 2008
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  3. IT Lite

    AKAJohnDoe Guest

    I have ZoneAlarm AntiVirus installed on a Vista Home Premium (SP1) system,
    installed all the updates except the MRT for July and can access the intenet
    via Firefox. Don't know about IE as I do not use it. As for ZA vs Comodo,
    I'll take ZA (not the free zersion) anyday over Comodo. As for Matousec,
    leak tests are Madison Avenue style marketing hype. Imaginary diseases with
    snake oil cures.
    AKAJohnDoe, Jul 9, 2008
  4. IT Lite

    Dave Wright Guest

    Dave Wright, Jul 9, 2008
  5. IT Lite

    Roachbeastie Guest


    I worked around the issue by first looking at my ZoneAlarm Firewall logs,
    noting all blocked outgoing connections under destination and taking note of
    the ports at the and of the ip address (those are the numbers at the after
    the colon Most critical for web surfing is port 80. There
    are many others that will impact other functions on the web, be it your email
    service, secured internet sites etc. So anything that does not work as it
    should is likely being blocked.

    Once you know them, go to the firewall tab, Internet Zone Security, click
    the custom radio button, next scroll down to Allow outgoing TCP ports, check
    it off and add the port numbers that you find in the logs seperated by a
    comma. Apply the changes and you should no longer have any problems.

    While setting the the trusted zone to medium security, unintalling Zone
    Alarm or other suggestions go, IMHO, they leave you too vunerable and I feel
    are risky options.

    Hope this helps!
    Roachbeastie, Jul 9, 2008
  6. IT Lite

    p Guest

    When I set up my fax after installing XP SP3, the Windows firewall asked
    me if I wanted the fax program to access the Internet. That's the only
    time it asked anything, however.

    p, Jul 10, 2008
  7. IT Lite

    p Guest

    Oh, and it was the built in XP fax program, not a third party.

    p, Jul 10, 2008
  8. More like, "Do you want the fax program to be ABLE to access in internet"
    (i.e., accept incoming data).

    The Windows Firewall is WinXP is a one-way only (incoming) firewall, p.
    PA Bear [MS MVP], Jul 10, 2008
  9. IT Lite

    p Guest

    You may be right; I don't really know as I didn't pay much attention to
    the exact wording. When I had/installed XP with SP2 before, I was using
    Sygate and later Comodo, which I plan to go back to when I get around to it.

    p, Jul 10, 2008
  10. IT Lite

    WiLF Guest

    susan , i'm affraid your wrong there, ive installed the KB951748 update and
    i'm using only windows firewall, and avast anti virus, and ive had the same
    problem that all the zonealarm users have been having, its a rather annoying
    actually that on many forums ive been looking at, all the sollutions to fix
    it are all based on having zonealarm.
    i also have a friend with this problem who uses "comodo" firewall, so to say
    its just zonealarm users who have the problem is out of the window.
    anyone who DOESNT use zonealarm got any suggestions?? ive taken out the
    update and also done a system restore ,but still its happening
    WiLF, Jul 10, 2008
  11. Start a free Windows Update support incident request:

    Support for Windows Update:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number.
    PA Bear [MS MVP], Jul 10, 2008
  12. Repost:
    If he's not running ZA, Charles, how could that be his fix?
    PA Bear [MS MVP], Jul 10, 2008
  13. IT Lite

    Philgwelda Guest

    I also had this problem but when I reduced the internet security from high
    to medium I was able to access the internet again.
    Philgwelda, Jul 10, 2008
  14. Keep reading...
    PA Bear [MS MVP], Jul 10, 2008
  15. I beg to differ here - KB951748 broke one of my Client's Production Servers.
    They do NOT have Zone Alarm, just Windows Firewall. After the reboot, ping
    requests reported "destination host unreachable". I could not browse network
    shares as well. I removed 951748, rebooted and (so far), the Server is
    responding to ICMP requests. Thans ALOT Microsoft!!!!!!!
    Marc Boulware, Jul 10, 2008
  16. Not from my perspective. Susan's a long-standing and well-respected MVP, and
    with respect, I've never heard of you.

    What precisely do you think Zone Alarm does better than Windows Firewall?

    Harry Johnston [MVP], Jul 10, 2008
  17. Outgoing firewalls don't really serve a useful purpose, particularly if the user
    isn't expert enough to tell which connections are normal and which are not.
    Remember that no software firewall can really prevent outgoing access, as
    malware can easily bypass any software-based protection - although admittedly
    not all malware authors bother to do so.

    Harry Johnston [MVP], Jul 10, 2008
  18. The bug was in Zone Alarm, and they've now fixed it.

    Harry Johnston [MVP], Jul 10, 2008
  19. You will need to resolve this issue. Leaving the update uninstalled isn't
    satisfactory, because the security issue it addresses is important.

    Any third party software installed on that server? Did you check that the DNS
    and other network settings were correct?

    Harry Johnston [MVP], Jul 10, 2008
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