KB952069 updates keep coming.

Discussion in 'Windows Update' started by FRANK, Oct 29, 2009.

  1. FRANK

    FRANK Guest

    Update of KB952069 keeps going on and on (170 times from 09-05-09)
    Update history marks all repeated updates ok.
    Product is Windows XP prof.
    A selective start via msconfig and separate download did not solve the
    issue.
    Is Mediaplayer a possible cause? What to do?
    Thanks for any help.
     
    FRANK, Oct 29, 2009
    #1
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  2. See the "How to obtain help" section of
    http://support.microsoft.com/kb/952069

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    and/or 1-866-234-6020 in the United States and in Canada or by contacting
    your local Microsoft subsidiary. There is no-charge for support calls that
    are associated with security updates. When you call, clearly state that
    your problem is related to a Security Update and cite the update's KB number
    (e.g., KB952069).

    Or you can...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Oct 29, 2009
    #2
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  3. FRANK

    FRANK Guest

    Dear PA Bear,

    I like to thank you for the solution of the update problem which I found via
    the international Support Website.

    The solution suggested, was to uninstall the updates of WMP and the WMP11
    itself.
    The KB952069 got downloaded 'just only once' when reinstalling WMP10.
    The problem is past now!
    Many thanks for your advise and kind regards,
     
    FRANK, Nov 2, 2009
    #3
  4. YW & thanks for your feedback.
     
    PA Bear [MS MVP], Nov 2, 2009
    #4
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