Discussion in 'Windows Update' started by Ant, Dec 13, 2008.

  1. Ant

    Ant Guest

    I see there are a few problems happening with this update. I am having
    problems as well. I'm on WinXP SP3 and using Windows Live OneCare. Kb958215
    keeps wanting to install over and over again. It never has an installation
    error that I can see. Then when I reboot it tells me I need to ChDsk and
    fixes various errors on my hard drive. Microsoft needs to fix this update. I
    seriously doubt it has anything to do with anything other than a faulty code
    line or something.
    Ant, Dec 13, 2008
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  2. Ant

    TaurArian Guest

    TaurArian, Dec 13, 2008
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  3. Start a free Windows Update support incident request:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB999999).

    LOOK!! => If your problem relates to a Cumulative Security Update for IE,
    call the above number and ask to be transferred to the "Consumer IE queue"
    (which is 47830).

    Support for Windows Update:

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    PA Bear [MS MVP], Dec 13, 2008
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