KB961143 SBS update

Discussion in 'Windows Small Business Server' started by Chris, Mar 11, 2009.

  1. Chris

    Chris Guest

    When I try to install the KB961143 update I keep getting a 0x8007F0F4 error
    code. I have tried to search the knowledge base for further info but without
    luck. Does anyone have an idea of what the problem is?

    Chris
     
    Chris, Mar 11, 2009
    #1
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  2. Chris

    Chris Guest

    Sorry - I forgot to mention: SBS2003 R2, fully patched, using Microsoft
    Update.
    Chris
     
    Chris, Mar 11, 2009
    #2
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  3. Did you remove Sharepoint by any chance?
     
    Susan Bradley, Mar 12, 2009
    #3
  4. Chris

    Chris Guest

    Hi Susan
    No - Sharepoint seems to be ok (Sharepoint 2.0 that is)
    Chris
     
    Chris, Mar 12, 2009
    #4
  5. Send me the 961143.log file please?
     
    Susan Bradley, Mar 12, 2009
    #5
  6. Something missing, or exists, that this update is checking for. What, I
    don't know, but Susan might find it in the logfile if you provide it.

    0x8007F0F4 STATUS_PREREQUISITE_FAILED
     
    Les Connor [SBS MVP], Mar 12, 2009
    #6
  7. Hello Chris,

    Thanks for your post and the input from Susan and Les.

    As Susan indicated, if you can find the KB961143.log under C:\Windows, if necessary, please paste the log out in the newsgroup for our further research.

    However, if you cannot find the KB961143.log, please open the WindowsUpdate.log instead under C:\Windows, scroll down to the bottom of the log and
    use 961143 as key word to search from down to up. Then paste the error messages related to installing KB961143 update.

    By the way, I found the following two articles explained why user receives error 0x8007F0F4 when installing update from Windows Update website, if you
    have not checked, please have a try:

    You may receive a "0x8007F0F4" error code when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site
    http://support.microsoft.com/kb/958051/en-us


    When you try to install an update, you may receive a "0x8007F0F4" error
    http://support.microsoft.com/kb/883824/en-us

    Hope it helps.


    Best regards,
    Robbin Meng(MSFT)
    Microsoft Online Newsgroup Support

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    Robbin Meng [MSFT], Mar 12, 2009
    #7
  8. Chris

    Chris Guest

    Hi Susan
    Your prompt for the log-file guided me right to the answer. The problem was
    caused by a previous issue with .NetFramework 2.0, and once that was dealt
    with, all fell in place. Thanks again for your assistance.
    Best regards Chris
     
    Chris, Mar 12, 2009
    #8
  9. Chris

    Chris Guest

    Hi Les and Robbin
    As indicated in my reply to Susan, the problem is solved.
    Thanks for your help
    Best regards Chris
     
    Chris, Mar 12, 2009
    #9
  10. Hi Chris,

    Thanks for your time and efforts. Glad to know the issue is resolved.

    Actually, checking the WindowsUpdate.log and related specific update log is a general and important way to troubleshoot Windows Update
    download/install issue. Usually we could find more clues from the logs.

    Again, thank you for posting in the SBS/Exchange Public newsgroups. Please feel free to contact us again in the future.

    Have a nice day!

    Best regards,
    Robbin Meng(MSFT)
    Microsoft Online Newsgroup Support
     
    Robbin Meng [MSFT], Mar 13, 2009
    #10
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