kb978542 no se instala

Discussion in 'Windows Update' started by faergoga17, May 12, 2010.

  1. faergoga17

    faergoga17 Guest

    No puedo instalar esta actualización. Ten Windows Xp con SP 3
     
    faergoga17, May 12, 2010
    #1
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  2. faergoga17

    MowGreen Guest

    " Cómo obtener ayuda y soporte técnico para esta actualización de seguridad

    Para los usuarios domésticos, soporte gratuito está disponible llamando
    al teléfono 1-866-PCSAFETY en Estados Unidos y Canadá o poniéndose en
    contacto con la subsidiaria local de Microsoft. Para obtener más
    información acerca de cómo ponerse en contacto con la subsidiaria local
    de Microsoft para problemas de soporte con las actualizaciones de
    seguridad, visite el sitio Microsoft International Support Web:
    http://support.microsoft.com/common/international.aspx?rdpath=4

    Los clientes de Estados Unidos pueden también obtener acceso instantáneo
    a soporte ilimitado por correo electrónico gratuito o al soporte técnico
    ilimitado chat individuales visitando el siguiente sitio Web de Microsoft:
    http://support.microsoft.com/oas/default.aspx?&prid=7552

    La compatibilidad para clientes empresariales, con las actualizaciones
    de seguridad está disponible a través de los contactos de soporte
    habituales. "

    Or:

    Abra KB978542.log que está situado en el directorio de WINDOWS (la carpeta)
    Enrolle hasta el final a la parte inferior del registro.
    Copie y pegue por favor la sección pasada del registro en su
    contestación. Parecerá esto -

    ================================================================================
    1.078: 2010/05/11 11:53:15.218 (local)
    1.078:
    C:\WINDOWS\SoftwareDistribution\Download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\update.exe
    (version 6.3.13.0)
    1.078: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    1.141: Hotfix started with following command line: -q -z -er
    /ParentInfo:4765cf9d0c29904fba5ac00d7ca3b934
    1.141: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
    error 0x2
    1.313: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed
    with error 0x2
    1.313: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed
    with error 0x2
    1.313: DoInstallation: CleanPFR failed: 0x2
    1.313: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
    error 0x2
    1.313: SetProductTypes: InfProductBuildType=BuildType.IP
    1.313: SetAltOsLoaderPath: No section uses DirId 65701; done.
    1.328: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB978542$
    1.328: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
    failed: 0xe0000102
    1.328: ref tag c:\windows\system32\sp4.cab does not exist
    1.328: ref tag c:\windows\system32\sp3.cab does not exist
    1.328: ref tag c:\windows\system32\sp2.cab does not exist
    1.328: ref tag c:\windows\system32\sp1.cab does not exist
    1.328: ref tag c:\windows\system32\driver.cab does not exist
    1.328: ref tag c:\windows\system32\fp40ext.cab does not exist
    1.328: ref tag c:\windows\system32\fp40ext1.cab does not exist
    1.328: ref tag c:\windows\system32\wms4.cab does not exist
    1.328: ref tag c:\windows\system32\wms41.cab does not exist
    1.328: ref tag c:\windows\system32\ims.cab does not exist
    1.328: ref tag c:\windows\system32\ims1.cab does not exist
    1.328: ref tag c:\windows\system32\ins.cab does not exist
    1.328: ref tag c:\windows\system32\ins1.cab does not exist
    1.328: Starting AnalyzeComponents
    1.328: AnalyzePhaseZero used 0 ticks
    1.328: No c:\windows\INF\updtblk.inf file.
    1.328: OEM file scan used 0 ticks
    1.360: AnalyzePhaseOne: used 32 ticks
    1.360: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    1.360: AnalyzeComponents: Hotpatching is disabled.
    1.360: FindFirstFile c:\windows\$hf_mig$\*.*
    1.391: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.407: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.407: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.422: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.422: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.438: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.438: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.438: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.438: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.453: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.469: KB978542 Setup encountered an error: The update.ver file is not
    correct.
    1.672: AnalyzeForBranching used 31 ticks.
    1.672: AnalyzePhaseTwo used 0 ticks
    1.672: AnalyzePhaseThree used 0 ticks
    1.672: AnalyzePhaseFive used 0 ticks
    1.672: AnalyzePhaseSix used 0 ticks
    1.672: AnalyzeComponents used 344 ticks
    1.672: Downloading 0 files
    1.672: bPatchMode = TRUE
    1.672: Inventory complete: ReturnStatus=0, 344 ticks
    1.672: Num Ticks for invent : 344
    1.672: VerifyTargetFileSize: Unable to verify size as Source = NULL for
    file c:\windows\inf\HFXD.tmp
    1.703: Copied file: c:\windows\inf\branches.inf
    2.453: Allocation size of drive C: is 4096 bytes, free space =
    58761785344 bytes
    2.485: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
    2.485: Drive C: free 56039MB req: 15MB w/uninstall: NOT CALCULATED.
    2.485: CabinetBuild complete
    2.485: Num Ticks for Cabinet build : 813
    2.485: DynamicStrings section not defined or empty.
    2.485: FileInUse:: Detection disabled.
    3.485: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
    failed: 0xe0000102
    3.563: Num Ticks for Backup : 1078
    3.688: Num Ticks for creating uninst inf : 125
    3.688: Registering Uninstall Program for -> KB978542, KB978542 , 0x0
    3.688: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
    failed: 0xe0000102
    3.703: System Restore Point set.
    3.719: PFE2: Not avoiding Per File Exceptions.
    3.750: GetCatVersion: Failed to retrieve version information from
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB978542.cat
    with error 0x57
    3.766: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\update_SP3QFE.inf
    -> c:\windows\$hf_mig$\KB978542\update\update_SP3QFE.inf.
    3.782: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\spuninst.exe
    -> c:\windows\$hf_mig$\KB978542\spuninst.exe.
    3.782: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\spmsg.dll
    -> c:\windows\$hf_mig$\KB978542\spmsg.dll.
    3.797: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\spcustom.dll
    -> c:\windows\$hf_mig$\KB978542\update\spcustom.dll.
    3.797: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\KB978542.CAT
    -> c:\windows\$hf_mig$\KB978542\update\KB978542.CAT.
    3.797: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\update.exe
    -> c:\windows\$hf_mig$\KB978542\update\update.exe.
    3.797: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\updspapi.dll
    -> c:\windows\$hf_mig$\KB978542\update\updspapi.dll.
    3.797: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\update.ver
    -> c:\windows\$hf_mig$\KB978542\update\update.ver.
    3.813: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\updatebr.inf
    -> c:\windows\$hf_mig$\KB978542\update\updatebr.inf.
    3.875: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\eula.txt
    -> c:\windows\$hf_mig$\KB978542\update\eula.txt.
    3.875: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
    Copied
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\update\branches.inf
    -> c:\windows\$hf_mig$\KB978542\update\branches.inf.
    3.953: Copied file: C:\WINDOWS\system32\inetcomm.dll
    4.078: Copied file: C:\Program Files\Outlook Express\msoe.dll
    4.266: Copied file: C:\WINDOWS\system32\DllCache\msoe.dll
    4.282: Copied file: C:\WINDOWS\system32\DllCache\inetcomm.dll
    4.297: Copied file: c:\windows\$hf_mig$\KB978542\SP3QFE\msoe.dll
    4.500: Copied file: c:\windows\$hf_mig$\KB978542\SP3QFE\inetcomm.dll
    4.657: DoInstallation: Installing assemblies with source root path:
    c:\windows\softwaredistribution\download\f2adb0f8440e5dbd459aa6bfcaed1ba5\
    4.657: Num Ticks for Copying files : 969
    4.657: Num Ticks for Reg update and deleting 0 size files : 0
    5.625: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
    empty; nothing to do.
    5.625: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1,
    ForceRestart = 0



    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, May 12, 2010
    #2
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