KB978542 (win 7)

Discussion in 'Windows Update' started by Tech guy, May 12, 2010.

  1. Tech guy

    Tech guy Guest

    After installing KB978542 - Windows mail doesn't work no more.

    (KB890830 came with the above update)
    Tech guy, May 12, 2010
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  2. Tech guy

    MowGreen Guest

    Have you tried uninstalling KB978542 from Programs and Features >
    Installed updates ?
    Windows Mail is not supposed to work in Windows 7 unless you've hacked
    it or upgraded from Vista.

    Suggest you contact MS for **no-charge support** in resolving this
    issue. From: http://support.microsoft.com/kb/978542

    " How to obtain help and support for this security update

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    in the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local
    Microsoft subsidiary for support issues with security updates, visit the
    Microsoft International Support Web site:

    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by
    visiting the following Microsoft Web site:

    For enterprise customers, support for security updates is available
    through your usual support contacts. "

    *-343-* FDNY
    Never Forgotten

    "Security updates should *never* have *non-security content* prechecked
    MowGreen, May 12, 2010
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  3. The Windows Mail hack is not and never has been supported in Win7 so don't
    bother opening a support incident.
    PA Bear [MS MVP], May 12, 2010
  4. Tech guy

    leo75p Guest

    Yes, I had a same issue. (Win7+Windows Mail)

    1. Uninstall KB978542 recovered Windows mail. But automatically
    KB978542 was
    installed. Then Windows mail does not work again.
    2. Next. I copied original Windows mail folder onto this PC.
    (Have to rename your existing windows mail folder to other name before
    3. Everything working. I know after this method, KB978542 is NOT applied
    windows mail. But I prefer to continue to use Windows Mail.
    leo75p, May 14, 2010
  5. Tech guy

    MowGreen Guest

    How to repair Windows Mail after the installation of Security Update
    KB978542 on a Windows 7 system

    The above article will get Windows Mail functioning again in Windows 7
    but the workaround has NOT BEEN TESTED against the vulnerability that
    this update is meant to address:

    MS10-030: Vulnerability in Outlook Express and Windows Mail could allow
    remote code execution http://support.microsoft.com/kb/978542

    The workaround *should* mitigate the vulnerability as the vulnerable
    files are patched in Win 7 and the msoe.dll that replaces the one from
    KB978542 for Win 7 is the secure Version of the file intended for Vista.
    The key word here is *should*.

    *-343-* FDNY
    Never Forgotten

    "Security updates should *never* have *non-security content* prechecked
    MowGreen, May 15, 2010
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