keeps telling me to restart!

Discussion in 'Windows Update' started by Burns, Jan 17, 2004.

  1. Burns

    Burns Guest

    i downloaded a security thing on windows update, and it
    told me to restart my computer for the instalation to be
    complete, i did, but i got a message to do it agian.
    Everytime i start up my computer i get this message. And
    becuase of this security thing that wasnt completed i cant
    upgrade the internet explorer to have the encrytion level
    128, which i need so i can use paypal, and i got to pay a
    thing on ebay pretty quik. Any help will be greatly
    appreciated
     
    Burns, Jan 17, 2004
    #1
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  2. Use a friends computer if things are that desperate for payment.

    Boot into Safe Mode and unistall (Add/Remove) that update.
     
    Shenan Stanley, Jan 17, 2004
    #2
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  3. Burns

    burns Guest

    Ok, how do i boot into safe mode, and then do i go to the
    control panel to remove the update?
     
    burns, Jan 17, 2004
    #3
  4. How to boot into Safe Mode:
    To start the computer in Safe mode, follow these steps:

    1. Print these instructions before continuing. They will not be available
    after you shut down the computer in step 2.
    2. Click Start, click Shut Down (or Turn Off Computer), in the drop-down
    list, click Restart, and then click OK (or click Restart).
    3. Use the F8 key. On a computer that is configured for booting to multiple
    operating systems, you can press F8 when you see the Startup menu.
    4. Use the arrow keys to select the appropriate Safe mode option, and then
    press ENTER.
    5. If you have a dual-boot or multiple-boot system, use the arrow keys to
    select the installation that you want to access, and then press ENTER.

    NOTES:
    -- In Safe mode, you have access to only basic files and drivers (mouse,
    monitor, keyboard, mass storage, base video, default system services, and no
    network connections). You can select the Safe Mode with Networking option,
    which loads all of the preceding files and drivers and the services and
    drivers necessary to start networking, or you can select the Safe Mode with
    Command Prompt option, which is the same as Safe mode except that a command
    prompt is started instead of the graphical user interface (GUI). You can
    also select Last Known Good Configuration, which starts your computer by
    using the registry information that was saved at the last shutdown.
    -- Safe mode helps you diagnose problems. If a symptom does not reappear
    when you start in Safe mode, you can rule out the default settings and
    minimum device drivers as possible causes. If a newly added device or a
    changed driver is causing problems, you can use Safe mode to remove the
    device or reverse the change.
    -- There are circumstances under which Safe mode will not be able to help
    you, such as when Windows system files that are required to start the system
    are corrupted or damaged. In this case, the Recovery Console may help you.
    -- NUM LOCK functionality must be turned off before the arrow keys on the
    numeric keypad will function.


    How to Remove Programs/Updates:

    Use the Add/Remove Programs tool in Control Panel to start removing
    (uninstalling) programs/update. In your case, remove the update you said you
    installed right before you started having the issue..

    This website gives you LOTS of help troubleshooting issues while in Safe
    Mode:
    http://support.microsoft.com/?kbid=316434
     
    Shenan Stanley, Jan 18, 2004
    #4
  5. Burns

    burns Guest

    ok, im confused, i go to start>shutdown>restart>OK then
    when do i press F8? also if your going to say press F8
    when i see the start up menu, then what is the start up
    menu? i dont knwo anything about safe mode, so what would
    be the "appropriate safe mode option". I also do not know
    if i have a dual-boot or multiple-boo system?
     
    burns, Jan 18, 2004
    #5
  6. Did you go to the web site?
    If not, you should not be confused because my instructions (same as the web
    site) say that "On a computer that is configured for booting to multiple
    operating systems, you can press F8 when you see the Startup menu." Is your
    computer configured for booting to multiple operating systems? Meaning you
    can boot into Windows 98 and Windows XP or some other combination of
    Operating systems?

    Turn on your computer.. From the moment you turn it on until you get a
    menu, tap the F8 key once per second. That will get you the menu you need.
    The appropiate one for your situation is just Safe mode.. don't worry about
    networking, etc.
     
    Shenan Stanley, Jan 18, 2004
    #6
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