Keyboard Problem - MS Office Keyboard

Discussion in 'Windows Vista Hardware' started by Nick Mason, Apr 19, 2007.

  1. Nick Mason

    Nick Mason Guest

    I've recently bought a new PC running Vista for home use, I'm still using
    my current keyboard, an MS Office Keyboard like this;

    When I tried to install the MS Intellitype Pro drivers Vista tells me there
    are known compatibility issues and points me to the MS site for a possible
    solution. On the MS site my keyboard isn't listed, you choose your product
    type, product, language etc. Maybe MS think it's too old despite the fact
    you can still buy them!

    In a bid to resolve the problem I picked the Media keyboard from the list
    and downloaded the latest Intellitype Pro driver, version 6.2 I think.

    This driver installs OK and to my relief almost fixes the problem. Most of
    the keys work as documented except the scroll wheel on the left and the Cut,
    Copy, Paste keys work fine in an application but copy and paste between
    applications doesn't always work. Of course I tend to use the scroll wheel a
    *lot* in preference to the mouse scroll wheel.

    Has anyone got this type of keyboard working properly?

    How did you do it?

    What are the issues with the original driver software?

    Thanks in advance for your help.
    Nick Mason, Apr 19, 2007
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  2. Nick Mason

    Mary Guest

    Keyboards don't have drivers. You are trying to install the software that is
    incompatible. Consider buying a new keyboard--the natural ergonomic KB 4000
    is not expensive--less than $40, runs with the latest Intellitype software
    version 6.1 and will solve your problem. It looks a lot like your keyboard.
    I've been using it for a year now and it runs great with Vista.
    Mary, Apr 19, 2007
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  3. Mary

    Keyboards do have drivers, and the MS 4000 keyboard is not the best
    replacement unless the OP is a skilled typist..


    Mike Hall
    MS MVP Windows Shell/User
    Mike Hall - MS MVP, Apr 20, 2007
  4. Nick Mason

    Nick Mason Guest

    I'm skilled typist, I've been in database development and application
    support for 32 years. My problem is that I've been typing for so long that I
    forget how to form words when I have to pick up a pen!

    I have one of these on my work PC. It took me a while to get used to. ;O)

    I did try an ergonomic keyboard when they first came out but never really
    got on with them. I think the problem was that I sat in front of so many
    different servers, terminals, PCs and Unix boxes that swapping between a
    normal and ergonomic keyboard was a pain.

    I'll probably bite the bullet a get a new keyboard at some point but it irks
    me that there's nothing wrong with the one I have and I like the scroll
    wheel on the left. I'll give it a while and and see if I can live with it as
    it is.

    So it goes..
    Nick Mason, Apr 20, 2007
  5. Nick

    The MS Desktop Elite keyboard has a scroll wheel.. I have one and it works


    Mike Hall
    MS MVP Windows Shell/User
    Mike Hall - MS MVP, Apr 20, 2007
  6. Nick Mason

    Nick Mason Guest

    Thanks Mike, I'll check it out.


    Nick Mason, Apr 20, 2007
  7. Nick Mason

    mhornet Guest


    I have an Office Keyboard and was able to get the wheel and buttons working
    in Vista by doing the following:

    Download Intellitype 5.0 from here

    Force the installation of IntelliType Pro 5.0 (old version).
    - Unzip ITP5_0Eng.exe (direct execution not possible on Vista.)
    - In property of \Microsoft Intellitype Pro 5.0\IType\Setup.exe, set
    Compatibility mode = Win2000
    - Launch this Setup (not the \Microsoft Intellitype Pro 5.0\Setup.exe !)
    - In C:\Program Files\Microsoft IntelliType Pro, set Compatibility mode =
    WinXP (or Win2000) for ALL the exe.

    It works, only pb is there is an error message when trying to access to the
    configuration of the keyboard in Control Panel (RunDll32...). But at least
    all the keys are working (Cut, Past, Copy, Web... and wheel).

    Thanks to BarCode for this tip.

    Good Luck,

    mhornet, Apr 25, 2007
  8. Nick Mason

    Nick Mason Guest


    It works fine apart from the DLL failure. As I only want the keys to do what
    they should by default this isn't a problem. I have also noticed that when
    using the volume buttons the green volume bar doesn't move but the volume
    does so it's a minor issue.

    Thank you very much for this.
    Nick Mason, Apr 25, 2007
  9. Nick Mason

    mhornet Guest

    Glad to hear it helped. For me as long as the scroll wheel and buttons on
    the left side work, I'm happy. I think I also noticed the 'log off' button
    doesn't work, but that's no big deal.

    mhornet, Apr 27, 2007
  10. Nick Mason

    Nick Mason Guest

    Just tried the log off button and you're right, it doesn't work but then
    again I don't use it so it doesn't matter.


    Nick Mason, Apr 27, 2007
  11. Nick Mason

    MomGedd Guest

    Mary I see you have a Natural ergonomic KB 4000. I just purchased one and
    load the software and did not run into any problems with that but only
    certain keys work on the keyboard. They seem to work fine when I am in a
    word document but out of it such as to type in a new web address, back space,
    delete or even type in a password for another program the keyboard will not
    respond. Do you have any suggestions?
    MomGedd, May 20, 2007
  12. Download the Vista drivers from here..


    Mike Hall
    MS MVP Windows Shell/User
    Mike Hall MVP, May 20, 2007
  13. Nick Mason

    Fallstar Guest

    Mike, which OS and driver versions are you using? Your keyboard scroll wheel
    I have the same Desktop Elite keyboard/mouse set...but my scroll wheel on
    the keyboard is not working. I am on Vista Home Premium (32-bit), and have
    the Intellitype and Intellipoint software version 6.1 installed. I will try
    mhornet's suggestion of installing the older version, since the scroll wheel
    *did* work in the past (before upgrading to Vista).
    Fallstar, Aug 11, 2007
  14. Nick Mason

    Fallstar Guest

    Sorry for double-posting...I tried the version 5.0 but it did not work. I
    uninstalled it and removed the folder, then reinstalled 6.1. Now my
    scrollwheel works properly. hmm, go figure. :eek:/
    Fallstar, Aug 11, 2007
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