<<<Latest Update Provided by Microsoft on the SBS2003 Blue Screen Issue>>>

Discussion in 'Windows Small Business Server' started by Ray Fong [MSFT], Apr 3, 2004.

  1. Hello all,

    Based on the memory dump, we have identified the blue screen is caused by
    "TmXPFlt.sys". This file belongs to TrendMicro and it is dated Mar 30
    04:35:10 2004.

    We will report this issue back to Trend Micro for further analysis. If you
    run into the problem at this point, please contact TrendMicro for further


    Ray Fong
    Microsoft SBS Product Support

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Ray Fong [MSFT], Apr 3, 2004
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  2. Ray Fong [MSFT]

    Bob P Guest



    Trend Micro plans to release Scan Engine 7.0 in ActiveUpdate according
    to this schedule:

    Japan: Apr 1 10:00 am (GMT+8)

    Global: Apr 2 10:00 am (GMT+8)

    I got updated yesterday, and today had a BSOD. How about everyone
    Bob P, Apr 3, 2004
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  3. Ray Fong [MSFT]

    Chris Jones Guest

    Thank you all for posting your comments, questions and files to help bring
    this issue to a closing. Boy I thought I was alone this morning, I was ready
    to start replacing hardware.
    Chris Jones, Apr 3, 2004
  4. Ray Fong [MSFT]

    David Schrag Guest

    Do we know at this point whether this file causes a blue screen just the one
    time, or will this happen repeatedly? Do we need to do/disable anything?

    I know this isn't a Trend newsgroup, but it's the closest thing there is to
    David Schrag, Apr 3, 2004
  5. I guess that I don't feel so bad that I have not received my Activation Code
    from Trend. However, since the PO was dated 17-MAR-04, and the charge is on
    my credit card, I am beginning to wonder if I should contest the charge
    until they actually send me the code.

    Hollis Paul

    Hollis Paul [MVP - Outlook], Apr 3, 2004
  6. FWIW -- I purchased a Trend CSM license thru SoftChoice this past week for a
    customer site, on Mar 31st. On April 2nd I called then and said I needed the
    licenscode to be emailed to me. By the end of the day on the 2nd I had
    received it from Trend.

    Kevin Weilbacher [SBS-MVP]
    "The days pass by so quickly now, the nights are seldom long"

    Kevin Weilbacher [SBS-MVP], Apr 3, 2004
  7. I wish my experience had been so fortunate. I bought it on-line from the
    Trend site, and Trend technical support has been brain-dead, and the
    sales-support have all been out to lunch, as far as I can tell. I am going
    to have start the squeaking wheel again, because they have dropped the ball
    since my last message.


    Hollis Paul [MVP - Outlook], Apr 3, 2004
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