latest updates caused lost wireless connection

Discussion in 'Windows Update' started by Jo-Anne, May 9, 2012.

  1. Jo-Anne

    Jo-Anne Guest

    Today I installed the Patch Tuesday updates on my Windows XP netbook--and on
    restarting I had no wireless network connection. I restarted again just to
    make sure, and it was still gone. I did a System Restore to before the
    installation, and the connection is back.

    I've had this problem with Windows Updates before, always caused by .NET
    Framework updates. But I haven't updated .NET Framework to the latest
    version (I've hidden the updates), so there were no updates of that program

    Any idea of which update(s) might be causing the problem this time? Are
    others having problems too?

    Thank you!

    Jo-Anne, May 9, 2012
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  2. Jo-Anne

    Brian Watson Guest

    I'm having a problem too, Jo-Anne, but it's different to yours.

    Sorry I can't help.
    Brian Watson, May 10, 2012
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  3. Jo-Anne

    Jo-Anne Guest

    For what it's worth, Brian, I opened a support session with Microsoft's
    so-called Answer Desk. For my problem, the person suggested that I try
    installing the updates one at a time and checking after each one to
    determine which one is causing my lost wireless connection.

    Jo-Anne, May 10, 2012
  4. Jo-Anne

    Jo-Anne Guest

    Update: The Microsoft Answer Desk person suggested that I try installing the
    updates one at a time. Since there were 9, I did two at a time--and found
    that when I installed KB2995962 and KB2690729, I lost my wireless connection
    (all the others were fine). I did a System Restore and tried again, this
    time installing one at a time. And this time my wireless connection was OK.
    Now I need to do the updates on my laptop.

    Jo-Anne, May 10, 2012
  5. Jo-Anne

    Brian Watson Guest

    Glad you figured it out (and I got help too, here).

    Brian Watson, May 11, 2012
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