Lexmark Z515 Printer Sharing Problem

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by sdogg1m, May 19, 2009.

  1. sdogg1m

    sdogg1m Guest

    Hello,

    I have a Lexmark Z515 printer connect to a Desktop via a USB cable. I
    am looking to share the printer connection so that my laptop (Vista Home
    Premium 32-bit) can print from it.

    Whenever I try to add the shared printer via the add network printer
    option on my laptop I get the error message: "Windows cannot connect to
    the printer Operation could not be completed (error 0x0000000d)"

    I have tried the solution listed here: 'Error message when you try to
    install a network printer on a Windows Vista-based computer:
    "Windows cannot connect to the printer Operation could not be
    completed (error 0x0000000d)"'
    (http://support.microsoft.com/default.aspx/kb/947236)

    I have also tried the "Add a local printer" option then "Create a new
    port." I make sure "Local Port" is selected and click "Next." I type in
    the printer share name '\\Desktop\Lexmark' (file://\\Desktop\Lexmark)
    but the I get an "Access is Denied" error in the local port dialogue
    box.

    I have used many of the solutions on google and technet and am still
    stumped.

    Thank you for your time.
     
    sdogg1m, May 19, 2009
    #1
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  2. G:\>winerror 0x0000000d
    13 ERROR_INVALID_DATA <--> No NTSTATUS matched

    The format of the Local Port is \\MachineName\printsharename

    Make sure there are no spaces in the name you are using for the share.

    Since you are getting an Access Denied error you might as well run Add
    Printer with administrative credentials rather than user credentials and see
    if that allows the port creation.

    Right click Add Printer, select Run as administrator.

    I'd also add a user account with the same password on the Desktop machine
    that matches the Laptop user.



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], May 19, 2009
    #2
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  3. sdogg1m

    sdogg1m Guest

    An update:

    I have tried a couple of other fixes that have failed including giving
    the Network group access to the spool folder ( 'windows cannot connect
    to printer. access is denied.'
    (http://social.technet.microsoft.com...g/thread/27baad19-6e77-4038-ab65-6b33e10240e1)
    ) and that did not work. Also, I attempted to connect the printer the
    laptop to see if I could share it with the desktop and came up with the
    same errors. One more thing, I noticed Norton Internet Security was
    installed on the laptop and so I removed it first with the Remove
    Programs utility and then with the Norton Removal Tool. This still did
    not correct the problem.

    A little more information:
    Desktop runs Windows Vista Home Premium x64
    Laptop runs Windows Vista Hom Premium 32-bit
    Wireless router is a Wireless G Netgear WPN824

    Both computers are connected under the same workgroup (Home). Both
    computers have file and print sharing turned on. The need to access file
    and print sharing with a password is turned off. User Account Control is
    turned on and Windows Firewall is turned off.

    Hopefully this further information can help. Please tell me if there is
    any further information that I can provide to bring additional insight
    for correcting the problem.
     
    sdogg1m, May 21, 2009
    #3
  4. make sure the guest account is enabled on the machine sharing the printer.

    Are you still getting the Access Denied error when adding the local port?



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], May 22, 2009
    #4
  5. sdogg1m

    sdogg1m Guest

    Forgot to mention that yesterday. Guest account is enabled on both
    computers.

    Yes, I am still getting the access is denied message.

     
    sdogg1m, May 22, 2009
    #5
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