License Backup/Restore Removed in WMP11

Discussion in 'Windows Media Player' started by Robert, Nov 12, 2006.

  1. Robert

    Robert Guest

    Why was Backup/Restore removed from WMP in WMP11? Is it because it was too
    hard to support? What do you expect us to do with our protected files?
    Robert, Nov 12, 2006
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  2. <shrugs> No, I don't know either </shrugs>

    Apparently it's now down to the user to contact *all* the license
    providers of their licensed music, whether they're still in business
    or not, to get their licenses renewed.

    As that could be 10-20 license requests, I think it's a Shit Idea (r)
    - assuming the user even knows who the DRM was from.

    Cheers - Neil
    Neil Smith [MVP Digital Media], Nov 12, 2006
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  3. Robert

    zachd [ms] Guest

    zachd [ms], Nov 13, 2006

  4. I'd still say that the documentation needs attention. It's pretty
    ambiguous to end users - for example "The procedure for restoring your
    rights varies from store to store" replaces "Restore backed up
    licences, and you're mostly done"

    The old WMP10 way of doing it was global, the new way requires
    multiple interactions - and it's not clear from the docs whether
    that's even per-track or per-store (we might know that answer, but
    it's not in the docs)

    You can imagine how clear this is : "you might be able to right-click
    the file in your library or click an Error button or an Information
    button next to the file, and then click a command. "

    So I *might be able to* ? What happens if I can't ? Which error or
    information button - will it be labelled - Error ? Information ? Who
    knows ;-)

    It would be a great opportunity for the doc writers to provide
    troubleshooting information which guides the users through each step,
    as DRM is something of a black box with lots of pitfalls available.

    Hopefully they're already on the job with this.

    Cheers - Neil
    Neil Smith [MVP Digital Media], Nov 13, 2006
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