Like many posts - can recieve email but not send it

Discussion in 'Windows Vista Mail' started by wildhrtd, Nov 1, 2008.

  1. wildhrtd

    wildhrtd Guest

    I haven't seen an answer that works for me yet. I know the problem started
    after service pack one was installed in vista.
    Subject 'test', Account: 'pop.central.cox.net', Server:
    'smtp.central.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
    Number: 0x800CCC15

    I have a Trend Micro PC-cillin antiv-rus that has run out (well before the
    SP1 upgrade), and I'm unable to unistall it. That may be the problem. New
    to Vista, but wonder if there is a safe mode I can uninstall it from?

    Any ideas?
     
    wildhrtd, Nov 1, 2008
    #1
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  2. wildhrtd

    RYAN Guest

    I somehow accidentally hit something and now i cant set my default email can
    someone please help me it would be greatly apprieciatiated
     
    RYAN, Nov 1, 2008
    #2
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  3. Open the Default Programs applet, which you can access either from
    the Start menu or via the Control Panel, then click the first item:
    "Set your default programs."
    After a few seconds, a list of programs comes up. Click on "Windows
    Mail". If it doesn't respond with "This program has all its defaults"
    then fix it by clicking on the option indicated by the first green arrow.
     
    Gary VanderMolen, Nov 1, 2008
    #3
  4. Trend Micro antivirus could well be the cause of your problem.
    Contact Trend Micro tech support and ask for uninstall help.
     
    Gary VanderMolen, Nov 1, 2008
    #4
  5. 0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows Socket.

    In an elevated command window type
    netsh winsock reset
     
    Frank Saunders MS-MVP IE,OE/WM, Nov 1, 2008
    #5
  6. wildhrtd

    wildhrtd Guest

    Thanks Frank,

    I did that and it responded that it was sucessful, but after restarting I'm
    getting the same error:
    Subject 'test', Account: 'pop.central.cox.net', Server:
    'smtp.central.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
    Number: 0x800CCC15

    I'll try to get rig of the PC-cilling. Wit my mouse over the little Icon,
    it continuously says (loading...).
     
    wildhrtd, Nov 2, 2008
    #6
  7. wildhrtd

    wildhrtd Guest

    Hi Gary,

    Uninstalling the anitvirus software worked. No telling what messed it up in
    SP1.

    Thanks,
    Mike
     
    wildhrtd, Nov 2, 2008
    #7
  8. wildhrtd

    LVTravel Guest

    I am seeing Account: 'pop.central.cox.net' as your account information and
    this would not be the true account on the computer. It would normally be
    the email address that Cox has provided you with. You have a setup issue
    with your account name somewhere in the Account properties. Since I haven't
    got Windows Mail currently available I can't walk you through it but IIRC it
    is similar to OE in XP. So lets see how close it is: Open the Account
    properties and look at the full email address under the User information and
    it should be xxxxx.central.cox.net where the xxxx is the name they gave you
    as your email address. Under your outgoing mail server it should also have
    your email address along with your password. Again, unfortunately I don't
    have Windows mail available so you may have to look for them.
    pop.central.cox.net is not a valid email account name however. That would
    be the pop address for receiving emails.
     
    LVTravel, Nov 2, 2008
    #8
  9. wildhrtd

    LVTravel Guest


    In addition to my previous look here for comcast's step by step setup
    instructions. Granted this is for OE but should work in WM
    http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
     
    LVTravel, Nov 2, 2008
    #9
  10. You're very welcome. Thanks for reporting back.
     
    Gary VanderMolen, Nov 2, 2008
    #10
  11. Email account names are strictly cosmetic, and can be anything
    you want. It has no effect on your email operation.
     
    Gary VanderMolen, Nov 2, 2008
    #11
  12. wildhrtd

    jimsowler Guest

    I am having problems with windows mail sending yahoo emails. I use Yahoo
    plus and yahoo tell me to check the authentication box in the settings.
    This causes the Logon box to appear but the password and user name are
    not accepted . Is this a fault of Windows mail or Yahoo. So far talks
    with Yahoo have failed to resolve this question.I never need ed
    authentication until recently as mailings went out without any problems.
    Does any one have a solution?
     
    jimsowler, Nov 4, 2008
    #12
  13. Gary VanderMolen, Nov 4, 2008
    #13
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