Link from email

Since changing back from Chrome to IE9 and changing the default browser, I
have not been able to get a link from Outlook 2010 emails to take me to IE
without cutting and pasting.
Can anyone help?

 

Actually it works if IE is NOT open, but fails when it is already running.

 

Did you set a default web browser (after installing the one that was
currently the default)?

Internet Options -> Programs
Choose a default web browser

 

Yep

 

Are the e-mails in your Inbox or Junk folder?

 

Another stab is to make sure the OS has the defaults identified. Since
you mentioned IE9 but no OS/version, it must be Windows Vista or 7 (IE9
isn't installable on earlier versions of Windows). Have you gone into
Set Program Access and Computer Defaults?

http://windows.microsoft.com/en-US/...sing-Set-Program-Access-and-Computer-Defaults

 

Something else to try: reset IE.

Internet Options -> Advanced
Reset button

 

Inbox

 

Yep

 

Makes no difference.
I'm puzzled by the fact that it works a treat if IE9 is closed, but not
when it's open.

 

Load IE9 in its no add-ons mode. Temporary disable all scanners/
modules/shields in whatever anti-virus program you use (i.e., disable
all of the AV program). Then click on a link in an e-mail in your
e-mail client.

 

I assume that's a wind-up?

 

No, that's to find out if you carried forward in updating IE (from prior
version to v9) or installed an incompatible add-on that is causing the
problem. See what happens when IE9 is already loaded (the condition you
stated when the problem occurs) in its no add-ons mode.

 

Found it!
In the default programs settings (Set program access and computer defaults)
I had set it to "Use current browser" - when I set it specifically to IE
then it worked fine.
Thanks for your help - I hope it helps someone else.

 

Heh heh heh. So we're back to my 1st reply. Okie dokie.