Links not working

Discussion in 'Internet Explorer' started by Joe Rees, Apr 17, 2008.

  1. Joe Rees

    Joe Rees Guest

    First off, all my links stopped working, except to give me a security warning
    that the publisher was not recognized (when I truied to continue, the dialog
    box closed with no furhter action).

    I set out to recreate all my links. But the new ones I added behave
    differently. Here is an example of what I get when I click one of the new
    links I created:


    What is going on???
    Joe Rees, Apr 17, 2008
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  2. Joe Rees

    Don Varnau Guest

    Which version of Windows?
    Which version of Internet Explorer?
    Do you have an antivirus program scanning the entire HD (including the
    Favorites folder) regularly?

    [MS MVP- IE]
    Don Varnau, Apr 18, 2008
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  3. Joe Rees

    Joe Rees Guest

    Oops, sorry.

    Vista Home Premium, IE7.

    I have McAfee AV, but I've never been able to operate it manually--it SEEMS
    to work fine in the background, and it seems to update itself regularly, but
    the Security Center screen is always empty (plain white window), and I'm not
    sure if that's right or not..

    Joe Rees, Apr 18, 2008
  4. Joe Rees

    Don Varnau Guest

    Try this...
    Go to Control Panel> Default Programs.
    * In Set your default programs, set IE as default.
    * In Associate a file type, associate type URL with IE
    * In Set program access and computer defaults, set IE as the default

    I asked about AV scans because AntiVir used to damage Favorites (Internet
    Shortcuts) if allowd to scan the Favorites folders. McAfee doesn't cause
    that problem.

    [MS MVP- IE]

    Don Varnau, Apr 18, 2008
  5. Joe Rees

    Joe Rees Guest

    Thanks, Don.

    I followed your steps (IE was already the default, and .url was already
    associated with IE, but I redid them anyway), but it didn't change anything,
    so far as i can tell.

    For instance, I just set a favoriets link for this page--when I click it, I



    Joe Rees, Apr 18, 2008
  6. Joe Rees

    Joe Rees Guest

    BTW, when I get the text page as shown below, the links within the page are
    not active. In other words, I cannot simply click on the url address to open
    the page...I have to copy and paste it to the address bar to get to the page.

    Joe Rees, Apr 18, 2008
  7. Joe Rees

    Don Varnau Guest

    1. With the warning that a reset will delete autocomplete data, such as
    passwords and you will have to reinstall browser add-ons, use the Reset
    button in Internet Options> Advanced.
    What this will do:
    If you don't have AutoComplete passwords recorded/backed up, this program
    will allow you to extract and save them:
    IE PassView- NirSoft:

    2. Generally not a good idea to use a Restore Point more that a few days
    old, but if this is a very recent problem you might try a System restore.

    3. Same article,
    SFC (System File Checker) is worth a try.

    [MS MVP- IE]

    Don Varnau, Apr 19, 2008
  8. Joe Rees

    Joe Rees Guest

    No joy. I followed those steps, but the condition remains. (I was up all
    night, uninstalling and reinstalling McAfee AV software as well, hoping that
    might fix the problem.)

    I guess "resetting" IE7 is the best I can do under Vista? I see no way to
    uninstall it so I can reinstall from scratch.

    I am totally frustrated.

    Joe Rees, Apr 20, 2008
  9. Joe Rees

    Joe Rees Guest

    Hewlett-Packard tech recommends that I backup my data and reinstall my system
    to the factory settings. That would mean reinstalling loads of other
    software that didn't come with my PC, and reestablishing contact between the
    software and its data (such as importing the emails back into Outlook).
    without counting, I'd guess that I have close to 200 software installs that I
    would have to do (counting add-ins, etc.). I have perhaps 40 GB of data
    files, too--I guess that would require me to purchase an external hard drive
    to hold it all. Obviously, I'd rather lay down on hot coals than have to go
    through all that.

    But MS says there is no way for me to uninstall and reinstall IE7, and I'm
    pretty certain that is where the problem lies.

    I tried Opera, and the links (e.g., "bookmarks") work fine there, but the
    bookmark management in Opera is extremely cumbersome, and the interface looks
    kindergartenish. Perhaps I'll try Firefox, although I looked at it once
    before and rejected it. Does an alternate browser seem like my only
    solution? MS offers no help with their defective software unless I want to
    pay for the service. <severely frustrated>

    Joe Rees, Apr 21, 2008
  10. Joe Rees

    Don Varnau Guest

    SFC (System File Checker) is the closest you can get to
    reinstalling/repairing IE7 in Vista.

    There is a test we haven't run... You should not use Safe Mode with
    Networking any longer than necessary because security programs will not be

    Startup in Safe Mode with Networking.
    Start Vista in Safe Mode
    If the problem goes away, a program which didn't load in Safe mode is
    causing it.
    You won't always be able to connect to the internet in Safe Mode
    (DSL-PPPoE - for example) This article explains

    [MS MVP- IE]

    Don Varnau, Apr 21, 2008
  11. Joe Rees

    Joe Rees Guest

    Nope, still no joy. Problem persists in safe mode.

    I wonder what would happen if I just renamed the Favorites folder to
    something else and created a new one from scratch? Would IE track the
    renaming and just follow the links to the new spot (in other words, do I have
    to delete the folder altogether in order to test the theory?--guess I could
    move it to a USB flas drive temporarily)

    I think I'll try that and try setting up as a new user on my PC.

    After that, I'll probably just give up and learn a new browser.

    Joe Rees, Apr 21, 2008
  12. Joe Rees

    Joe Rees Guest

    Yes -- Or at least I had the McAfee tech hot-linked in, controlling my PC,
    and he did it.

    Joe Rees, Apr 21, 2008
  13. Joe Rees

    Joe Rees Guest

    Favorites folder is special. I tried to *move* it to a USB stick, and it
    renamed itself "Links." also, it di not remove itself. I deleted it and
    created a new folder named "Favorites," but it was not the same...IE no
    longer recognized it. When I clicked "Add to Favorites" or "Organize
    Favorites," nothing happened.

    So I copied back the folder from the USB memory stick (I told it to *move*
    it, but it offered to "merge" in, which I accepted. That got me back to
    where I was before back to where I was before.

    Next, I created a new user, and logged on to that account. Of course, the
    new account had no favorites, but when I created a couple, they acted the
    same as on my regular user account.

    ***** I am experienceing three distinct behaviors of the favorites. ****
    ***** it appears that different ones behave differently, but each ****
    ***** one always behaves the same way. ****

    The most prevalent behavior is to just display some text that looks like this:

    Another behavior is to display a security warning that the "publisher" is
    not recognized and offers me to continue or quit. If I "continue," nothing
    really happens (the security warning goes away).

    The third behavior I've experienced is that when I click the link, nothing
    at all seems to happen.

    I've pretty much decided to abandon IE in favor of another browser, unless I
    can get this fixed without having to completely reformat my hard drive, as
    recommended by HP.

    Joe Rees, Apr 21, 2008
  14. Joe Rees

    Joe Rees Guest

    Another clue: If I open the link in MS word, the Internet page displays
    properly. Further proof that something is damaged in IE7.

    Joe Rees, Apr 21, 2008
  15. Joe Rees

    Don Varnau Guest

    Run regedit and take a look at this registry key:


    Is the String Value (Data column) in the right pane

    rundll32.exe ieframe.dll,OpenURL %l

    [MS MVP- IE]

    Don Varnau, Apr 21, 2008
  16. Joe Rees

    Joe Rees Guest

    No, it's empty! Should I change it to that?

    Joe Rees, Apr 21, 2008
  17. Joe Rees

    Joe Rees Guest

    My error. Please ignore my previous response. (I'm not sure if I can
    recall/delete it)

    Yes, "rundll32.exe ieframe.dll,OpenURL %l" is in the command (it only says
    "Default" in the right pane, but when I double-clicked it, it already had
    that value.

    Joe Rees, Apr 21, 2008
  18. Joe Rees

    Don Varnau Guest

    Sounds like the Data column wasn't visible in regedit. But, the data in that
    key is correct.

    If you manage to delete or move the Favorites folder, in Vista, you will
    probably have to reset the Integrity Level:

    Sorry, this sounds, to me, like a file association problem with Internet
    Shortcut (URL) files, but I don't know what else to try.

    [MS MVP- IE]

    Don Varnau, Apr 22, 2008
  19. Joe Rees

    Joe Rees Guest

    Thanks, Don. I guess it's a unique problem that hasn't come up anywhere

    Looks like I'll just have to adapt to some other browser.

    I appreciate your efforts.


    Joe Rees, Apr 22, 2008
  20. Joe Rees

    Joe Rees Guest

    OK, if you don't want me to say it's unique, I won't. But I have spoken to
    perhaps 10 different tech support folks about it, and I've spent many many
    hours combing the Internet looking for solutions (including Google, btw) with
    no luck.

    My solution was to start using SlimBrowser. Even though it requires IE to
    be loaded on my machine (I guess it uses part of the IE engine, or
    something...), it funs flawlessly. I'm having to recreate all my Favorites
    Links, and it doesn't allow me to right-click a link and choose "Open in New
    Window" ("New Browser" in SlimBrowser lingo), but it nevertheless has a look
    and feel that is very close to IE. I've decided to give up on ever trying to
    fix IE, and I am certainly not going thru the hassle of formatting my HD and
    reloading everything from scratch.
    Joe Rees, May 13, 2008
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