LOCAL FOLDERS NOT UPDATING

Discussion in 'Windows Vista Mail' started by Julian Turner, May 6, 2008.

  1. Hi

    I recently bought a new Vista computer.

    I had a Windows 98 computer previously.

    I copied the "dbx" files from Outlook Express 5 into a temporary
    folder on the new machine.

    I imported them into Windows Mail (correcting the path error in the
    import wizard).

    Windows Mail crashed, and when I reloaded Windows Mail all of the
    local folders had vanished except for the Inbox, which was
    inaccessible. After restarting it again a few times, nothing
    changed.

    Eventually I went to the folder store in AppData, and deleted all the
    files in the Windows Mail folder, assuming them to be corrupted in
    some way.

    When I restarted Windows Mail, it recovered and recreated the Local
    Folders structure for me again.

    Back to square one.

    I tried importing the "dbx" files again, and this seemed to work,
    appearing under "Imported Folders".

    All seemed well, but now for the problem.

    If I want to create a folder, or delete a folder, or move a folder,
    the change does not show up live in the folders list in the left
    pane.

    However, if I click on local folders, the change shows up in the right
    pane, which lists the local folders tree in expanded form.

    To repeat, Windows Mail seems to make the change to the folder
    structure, but does not update the live folders list in the left hand
    pane.

    However, if I restart windows mail after creating, deleting or moving,
    the change is visible in the left hand pane.

    Any ideas what is going on here?

    Regards

    Julian Turner
     
    Julian Turner, May 6, 2008
    #1
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  2. Julian Turner

    Guest Guest

    There's probably a triangle to the left of Local Folders in the left pane.
    Clicking on in should make some folders appear or disappear, until
    you click it again. Does that help?
     
    Guest, May 6, 2008
    #2
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  3. Hi

    Thank you for taking an interest. I'll take a look, but I suspect it
    may not.

    I understand that the triangle is there to open and close the sub-
    folders in a tree (replacing the + in previous incarnations of
    windows).

    Assume that Local Folders is open, so that you can see Inbox and other
    sub-folders.

    Assume that I want to create a new folder in Local Folders called
    "Archive".

    If I do this on a friend's machine, "Archive" immediately appears in
    the Local Folders tree in the left pane.

    If I do it on my machine, "Archive" does not appear in the left pane
    until Windows Mail is restarted.

    Just so that you folks know my level of knowledge, I am a reasonably
    advanced amateur user, to the level of writing my own blogging engine
    in MySQL and PHP.

    Thanks.

    Julian Turner
     
    Julian Turner, May 6, 2008
    #3
  4. Julian Turner

    Asif Guest

     
    Asif, May 6, 2008
    #4
  5. It sounds as if the database got screwed up when importing. Try compacting
    and repairing the database with my Winmail utility (www.oehelp.com/WMUtil/
    which is a wrapper for the the Extensible Storage engine utility). That
    might fix the problem.

    Also make sure you have Vista SP1 installed and in addition see point 3
    here: www.oehelp.com/OETips.aspx#3 as AV software is known to corrupt
    WinMail in various ways.

    steve
     
    Steve Cochran, May 7, 2008
    #5
  6. Hi Steve

    Thank you very much. I will give these a try, and post back.

    Regards

    Julian
     
    Julian Turner, May 8, 2008
    #6
  7. Hi Steve

    I have tried your utility thank you. It did detect a corruption, and
    stated that it had fixed it, but on restart of Windows Mail my problem
    was still there. I tried a fix with your utility again, and it
    detected the same problem again as the last time (suggesting that the
    fix had not worked perhaps). So the problem remains, that it will not
    update the Local Folders tree when I add new folders.

    Oh well.

    Thank you again.

    Regards

    Julian Turner
     
    Julian Turner, May 11, 2008
    #7
  8. Hi Julian,

    It sounds as if a 3rd party program is interfering. See point 3 here and
    the section on WinMail: www.oehelp.com/OETips.aspx#3

    If that still doesn't help, then you may need to set up a new message store
    location. Post back if you need to do that.

    steve

    Hi Steve

    I have tried your utility thank you. It did detect a corruption, and
    stated that it had fixed it, but on restart of Windows Mail my problem
    was still there. I tried a fix with your utility again, and it
    detected the same problem again as the last time (suggesting that the
    fix had not worked perhaps). So the problem remains, that it will not
    update the Local Folders tree when I add new folders.

    Oh well.

    Thank you again.

    Regards

    Julian Turner
     
    Steve Cochran, May 12, 2008
    #8
  9. OK, will check that. Thanks again.

    Julian
     
    Julian Turner, May 13, 2008
    #9
  10. Julian Turner

    szning Guest

    It seems that the database got corrupt when importing. Try
    compacting
    and repairing the database with Advanced Outlook Express Repair
    ( http://www.datanumen.com/aoer/ )that may help you.
     
    szning, May 13, 2008
    #10
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