LOGON ERROR "The system cannot log you on now because the domain D

Discussion in 'Windows Small Business Server' started by Bucky, Oct 28, 2005.

  1. Bucky

    Bucky Guest

    I not sure why I am getting the following error"The system cannot log you on
    now because the domain DomainName is not available" I am just trying to
    logon on locally .... I used the add user /computer wizard but when i try to
    log on I get this error. help please
    I can see the servers hd by \\server\c$ and also I can ping the server
     
    Bucky, Oct 28, 2005
    #1
    1. Advertisements

  2. Hello Bucky,

    Thank you for posting to the SBS Newsgroup.

    I understand that when you trying to log on domain, you got error message
    "The system cannot log you on now because the domain <DomainName> is not
    available". If I have misunderstood your concern, please let me know.

    Based on my experience, this issue can be caused by varies of factors, for
    example corrupted computer account, DNS configuration etc. So I need your
    help to gather following information:

    1. Does this issue occur on all client workstations or several?

    2. When did the issue occur? Did it work before?

    3. On the problematic client workstation, run "eventvwr" (without quotation
    marks), check whether there is any error. If yes, double click it, click
    the Copy button and paste the full content to the Newsgroup.

    4. I suggest that logon to problematic client workstation, open command
    prompt. Type NSLOOKUP and press Enter. The correct response should as
    following:

    Default Server: [SBS Server's FQDN]
    Address: [SBS Server's IP Address]

    830578 NBLookup.exe Command-Line Utility
    http://support.microsoft.com/?id=830578

    5. On the problematic client workstation and the SBS Server, open command
    window, type "ipconfig /all" (without quotation marks), copy and paste the
    full content to the Newsgroup.

    6. Just a double check, does this issue occur in LAN or from the Internet?

    For more information, please see:

    314861 How Domain Controllers Are Located in Windows XP
    http://support.microsoft.com/?id=314861

    Please take your time to perform the steps above and collect the
    information for us to troubleshoot your issue. If anything is unclear,
    please feel free to let me know. I am looking forward to hearing from you!

    Best regards,

    Brandy Nee

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.



    --------------------
     
    Brandy Nee [MSFT], Oct 28, 2005
    #2
    1. Advertisements

  3. Bucky

    Bucky Guest

    Thanks for your help
    Bucky


    error id 1054
    on the client workstation I login as admin and get the following error from
    the event viewer "Windows cannot obtain the domain controller name for your
    computer network. (The specified domain either does not exist or could not be
    contacted. ). Group Policy processing aborted."
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\>nslookup
    *** Can't find server name for address 192.168.1.1: Non-existent domain
    *** Default servers are not available
    Default Server: UnKnown
    Address: 192.168.1.1
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\administrator>cd\

    C:\>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : acer
    Primary Dns Suffix . . . . . . . : SecurePC.local
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : SecurePC.local

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 3Com EtherLink XL 10/100 PCI For
    Com
    plete PC Management NIC (3C905C-TX)
    Physical Address. . . . . . . . . : 00-01-02-57-CB-DD
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.20
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Friday, October 28, 2005 8:11:08
    AM
    Lease Expires . . . . . . . . . . : Saturday, October 29, 2005
    7:33:34 A
     
    Bucky, Oct 28, 2005
    #3
  4. Hello Bucky,

    Thank you for posting back!

    I am sorry for the delayed response due to weekend. Please understand that
    the newsgroups are staffed weekdays by Microsoft Support professionals to
    answer your systems and applications questions. Your understanding is
    greatly appreciated!

    I understand that the issue occurs on all client workstations, and the
    issue occurs on the first day you set up SBS Server. Please see my
    following suggestions:

    ====================

    Suggestion 1: Check Net Logon service.

    a. Click Start and click Run.

    b. Type "services.msc" and click OK.

    c. In the right pane, double-click Net Logon.

    d. Make sure that the status is Automatic - Started.

    e. Test whether the problem persists.

    Please also refer to the following KB:

    XADM: Error Message Received When You Start Exchange System Attendant
    http://support.microsoft.com/default.aspx?scid=kb;en-us;299563

    =====================

    Suggestion 2: Regarding Event ID 1054.

    I do not have a full description regarding Event ID 1054, so please apply
    the KB article below if you have exact symptom.

    Event ID 1054 is logged in the application event log
    http://support.microsoft.com/default.aspx?scid=kb;en-us;298656

    Event ID 1054 Is Logged in the Application Event Log
    http://support.microsoft.com/default.aspx?scid=kb;en-us;324174

    =====================

    Suggestion 3: Check Media Sense.

    Please follow KB 239924 to disable Media Sense and check the issue again.

    How to disable Media Sense for TCP/IP in Windows
    http://support.microsoft.com/default.aspx?scid=kb;en-us;239924

    =====================

    If the issue still persists, please help to gather error information for
    further research:

    a. On one of the problematic workstation, run "eventvwr" (without quotation
    marks), check whether there is any other error. If yes, double click it,
    click the Copy button and paste the full content to the Newsgroup.

    [Note]: Please do not customize any results of the event information. We
    need the full content of the event information for accurate research,
    including Event Source, Event Type, etc.

    b. On the SBS Server and one of the problematic client workstation, open
    command window, type "ipconfig /all" (without quotation marks), copy and
    paste the full content to the Newsgroup.

    I appreciate your time and cooperation. If anything is unclear, please feel
    free to let me know. I am looking forward to hearing from you!

    Best regards,

    Brandy Nee

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.



    --------------------
     
    Brandy Nee [MSFT], Oct 31, 2005
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.