Losing netowork regularly

Discussion in 'Windows Vista Networking' started by mister.jones, May 25, 2007.

  1. mister.jones

    stjoolzz Guest

    Hi Mr Jones (and everyone else.)

    I have the same socket 10013 error (recognised via Mailwasher but not caused
    by it)

    I run clean install Vista Ultimate,
    ASUS A8V Motherboard
    Same problems with connection in Firefox and IE

    P2P connection still active both ways

    Again it resolves after a period of time (or a reboot).

    I have search the internet high and low and this is the nearest I have got
    to a solution (or even something similar.

    I am using a wireless connection.

    The Winsock install - I had the same problems as you.

    Is there a solution?

    Julian
     
    stjoolzz, Jun 10, 2007
    #21
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  2. mister.jones

    ALL ISP Guest

    Finally found someone else having this problem. I having been with this
    trouble from March. Really annoying. Only recently can I find this thread by
    google.

    Ping works, but not any TCP connection, I found. This happens to me every 1
    to 3 days. And it can recover after idling for a night.

    My machine is a Thinkpad T60 with Vista Premium preinstalled.

    I'll be watching this thread closely. Hope someone can come up with a
    solution soon.

    Thanks,
     
    ALL ISP, Jun 10, 2007
    #22
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  3. mister.jones

    davegthomas1 Guest

    I'm with you guys too, using Mailwasher on Vista Ultimate, getting a
    socket error # 10013. Surely it is time that Ken Zhao escallated this
    error up to second or third level support. Some of us are aware that
    MS fiddled with the comms in Vista and it is about time they fixed
    some of their errors.
     
    davegthomas1, Jun 10, 2007
    #23
  4. mister.jones

    mister.jones Guest


    So to summarize:
    - We are a bunch of people who have the same problem on different hardware
    (Intel, AMD, Laptop).
    - Happens only under Vista, but not on all computers.
    - The main symptom seems to be a 10013 winsock error occuring regularly,
    remaining for some hours or until reboot.
    - I can reproduce the error on one machine after a reboot by just repeatedly
    (~100 times) hitting reload on any website in IE7. It seems not to occur in
    safe-mode, but perhaps I just did not try long enough.

    A response by someone from MS would be very much appreciated by all of us.
    Thanks!
     
    mister.jones, Jun 11, 2007
    #24
  5. mister.jones

    msxcms Guest

    I have this problem, too.

    It will lost the connect of network suddenly when i browse the web pages,
    but the IM softwares using UDP are still working. In other words, TCP is
    broken but UDP is OK.

    The strange has another indicates:
    A computer connect to the Internet through Home Networks with ICS by Vista
    can connect to the Internet normally when the HOST computer can't surf the
    web pages.

    BTW, I have followed the KB928233, but it didn't work.
     
    msxcms, Jun 13, 2007
    #25
  6. mister.jones

    msxcms Guest

    There's another thing: A IIS site in 127.0.0.1 can't be visited too.
     
    msxcms, Jun 13, 2007
    #26
  7. Hi Jones,

    Based on my deep research, this similar issue may occur because of a bug in
    the WinSock bind() function. For more related information, please refer to:

    937168: After you configure Internet Connection Sharing in Windows Vista,
    the network connection stops working after one-to-two hours
    http://support.microsoft.com/kb/937168/en-us

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.





    --------------------
    | From: "mister.jones" <>
    | References: <>
    <>
    <>
    | In-Reply-To: <>
    | Subject: Re: Losing netowork regularly
    | Date: Mon, 11 Jun 2007 22:15:48 +0200
    | Lines: 42
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | format=flowed;
    | charset="iso-8859-1";
    | reply-type=original
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    | X-MS-CommunityGroup-ParentID: C51F0E9A-1CAD-4ABC-8F84-8AADA7AEEA7D
    | Newsgroups: microsoft.public.windows.vista.networking_sharing
    | NNTP-Posting-Host: 213.219.164.10.adsl.dyn.edpnet.net 213.219.164.10
    | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
    | Xref: TK2MSFTNGHUB02.phx.gbl
    microsoft.public.windows.vista.networking_sharing:9390
    | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
    |
    | | >> Finally found someone else having this problem. I having been with this
    | >> trouble from March. Really annoying. Only recently can I find this
    thread
    | >> by
    | >> google.
    | >>
    | >> Ping works, but not any TCP connection, I found. This happens to me
    every
    | >> 1
    | >> to 3 days. And it can recover after idling for a night.
    | >>
    | >> My machine is a Thinkpad T60 with Vista Premium preinstalled.
    | >>
    | >> I'll be watching this thread closely. Hope someone can come up with a
    | >> solution soon.
    |
    |
    |
    | >
    | > I'm with you guys too, using Mailwasher on Vista Ultimate, getting a
    | > socket error # 10013. Surely it is time that Ken Zhao escallated this
    | > error up to second or third level support. Some of us are aware that
    | > MS fiddled with the comms in Vista and it is about time they fixed
    | > some of their errors.
    | >
    |
    |
    | So to summarize:
    | - We are a bunch of people who have the same problem on different
    hardware
    | (Intel, AMD, Laptop).
    | - Happens only under Vista, but not on all computers.
    | - The main symptom seems to be a 10013 winsock error occuring regularly,
    | remaining for some hours or until reboot.
    | - I can reproduce the error on one machine after a reboot by just
    repeatedly
    | (~100 times) hitting reload on any website in IE7. It seems not to occur
    in
    | safe-mode, but perhaps I just did not try long enough.
    |
    | A response by someone from MS would be very much appreciated by all of
    us.
    | Thanks!
    |
    |
    |
     
    Ken Zhao [MSFT], Jun 13, 2007
    #27
  8. mister.jones

    mister.jones Guest

    Hi Ken,
    Thanks really very much.
    For me, KB937168 seems to have solved the problem.
    Since installing the hotfix, I could no longer reproduce the intermittant
    loss of (TCP) network connectivity.
    ICS was enabled on that machine, but I would never have traced the problem
    to this.
    Again, thank you for this effort, Ken!
    Best regards
    mister.jones


    | > -------
    | > | | > |
    | > |
    | > | Hi there, I have a very strange problem with Vista's networking: From
    | > time
    | > | to time, it looses the ability to browse the internet for a period of
    | > | minutes to hours.
    | > | - Internet Explorer does not work (neither http, https, ftp)
    | > | - FireFox does not work
    | > | - Remote Desktop does not work.
    | > | - VNC viewer gives "Socket Error 10013" (Access denied)
    | > | - Diagnose/Repair does not help.
    | > |
    | > | However,
    | > | - configuration is ok (IP address, gateway, DNS servers, ...)
    | > | - ping works (local and internet)
    | > | - nslookup works
    | > | - chat, p2p applications work
    | > | - LAN works
    | > |
    | > | Usually, after 30min-2h the problem disappears.
    | > |
    | > | Is this problem known to Microsoft? (It is certainly known to others,
    as
    | > I
    | > | found a similar description on the web.) Is there a solution?
    | > |
    | > | Thanks,
    | > | mister.jones
    | > |
    | > |
    | >
    |
    |
     
    mister.jones, Jun 15, 2007
    #28
  9. mister.jones

    ALL ISP Guest

    Really great to hear that. But, how did you get the hotfix? There is no
    download link. Do I have to send them an email to get it? Or do I have to
    call?

    Thanks,

     
    ALL ISP, Jun 16, 2007
    #29
  10. mister.jones

    iole Guest

    hi
    I have a compaq hp laptop and until 2 days ago my wireless connection was
    working fine, after hybernating my computer stated that it had installed some
    updates and had rebooted itself, since then my internet explorer will not
    work can still access messenger and limewire but no browser, have tried
    reading the troubleshooting but nothing really helps, can anyone suggest what
    might be wrong
    --
    iole


     
    iole, Jun 16, 2007
    #30
  11. mister.jones

    mister.jones Guest

    Getting the hotfix was no problem. From the site with the hotfix info you
    follow the link to the support hotline number.
    You tell the support person directly that you need the hotfix KB937168. I
    was then only asked for my name and an email address and two hours later, I
    had the hotfix in my mailbox. No hassle, no support fees.
    Perhaps it is even sufficient to write an email to them, but I did not try
    that.
    Good luck
    mister.jones

     
    mister.jones, Jun 16, 2007
    #31
  12. mister.jones

    stjoolzz Guest

    I would concur with mister.jones. The hotfix has stopped the socket 10013
    issue that I had.
    The whole thing took about 20 minutes but I think that you do have to
    telephone the support line. It is a free hotfix. I explained the problem and
    explained about this thread. They emailed me the link to the hotfix file
    whilst I was on the telephone and I downloaded there and then.

    The hotfix page does not mention the socket error 10013 but does talk about
    Connection problems

    I would suggest that anyone who has this Socket 10013 error looks up this
    hotfix - that said some may not know that they have the socket error. I only
    know because Mailwasher told me. Had I not been using mailwasher it would
    have just appeared that my connection was going. That is probably why the
    article is titled as it is.

    Julian
     
    stjoolzz, Jun 18, 2007
    #32
  13. mister.jones

    stjoolzz Guest

    My reply seems to have been embedded in the middle of this thread which is
    not helpful.

    I would concur with mister.jones. The hotfix has stopped the socket 10013
    issue that I had.
    The whole thing took about 20 minutes but I think that you do have to
    telephone the support line. It is a free hotfix. I explained the problem and
    explained about this thread. They emailed me the link to the hotfix file
    whilst I was on the telephone and I downloaded there and then.

    The hotfix page does not mention the socket error 10013 but does talk about
    Connection problems

    I would suggest that anyone who has this Socket 10013 error looks up this
    hotfix - that said some may not know that they have the socket error. I only
    know because Mailwasher told me. Had I not been using mailwasher it would
    have just appeared that my connection was going. That is probably why the
    article is titled as it is.

    Julian
     
    stjoolzz, Jun 18, 2007
    #33
  14. Hello Jones,

    Glad to hear that our suggestions helped you resolve the issue.

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.




    --------------------
    | From: "mister.jones" <>
    | References: <>
    <>
    <>
    <>
    <Gn0u$>
    | In-Reply-To: <Gn0u$>
    | Subject: Re: Losing netowork regularly
    | Date: Fri, 15 Jun 2007 02:14:53 +0200
    | Lines: 88
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | format=flowed;
    | charset="iso-8859-1";
    | reply-type=original
    | Content-Transfer-Encoding: 7bit
    | X-Priority: 3
    | X-MSMail-Priority: Normal
    | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
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    | X-MS-CommunityGroup-ParentID: 569322B9-B40C-414B-8871-7D7D7BA97549
    | Newsgroups: microsoft.public.windows.vista.networking_sharing
    | Path: TK2MSFTNGHUB02.phx.gbl
    | Xref: TK2MSFTNGHUB02.phx.gbl
    microsoft.public.windows.vista.networking_sharing:9599
    | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
    | X-Tomcat-NG: microsoft.public.windows.vista.networking_sharing
    |
    | Hi Ken,
    | Thanks really very much.
    | For me, KB937168 seems to have solved the problem.
    | Since installing the hotfix, I could no longer reproduce the intermittant
    | loss of (TCP) network connectivity.
    | ICS was enabled on that machine, but I would never have traced the
    problem
    | to this.
    | Again, thank you for this effort, Ken!
    | Best regards
    | mister.jones
    |
    |
    | | > Hi Jones,
    | >
    | > Based on my deep research, this similar issue may occur because of a
    bug
    | > in
    | > the WinSock bind() function. For more related information, please refer
    | > to:
    | >
    | > 937168: After you configure Internet Connection Sharing in Windows
    Vista,
    | > the network connection stops working after one-to-two hours
    | > http://support.microsoft.com/kb/937168/en-us
    | >
    | > Thanks & Regards,
    | >
    | > Ken Zhao
    | >
    | >
    | > --------------------
    | > |
    | > |
    | > | So to summarize:
    | > | - We are a bunch of people who have the same problem on different
    | > hardware
    | > | (Intel, AMD, Laptop).
    | > | - Happens only under Vista, but not on all computers.
    | > | - The main symptom seems to be a 10013 winsock error occuring
    regularly,
    | > | remaining for some hours or until reboot.
    | > | - I can reproduce the error on one machine after a reboot by just
    | > repeatedly
    | > | (~100 times) hitting reload on any website in IE7. It seems not to
    occur
    | > in
    | > | safe-mode, but perhaps I just did not try long enough.
    | > |
    | > | A response by someone from MS would be very much appreciated by all of
    | > us.
    | > | Thanks!
    | > |
    | > |
    | | > -------
    | | > | | | > |
    | | > |
    | | > | Hi there, I have a very strange problem with Vista's networking:
    From
    | | > time
    | | > | to time, it looses the ability to browse the internet for a period
    of
    | | > | minutes to hours.
    | | > | - Internet Explorer does not work (neither http, https, ftp)
    | | > | - FireFox does not work
    | | > | - Remote Desktop does not work.
    | | > | - VNC viewer gives "Socket Error 10013" (Access denied)
    | | > | - Diagnose/Repair does not help.
    | | > |
    | | > | However,
    | | > | - configuration is ok (IP address, gateway, DNS servers, ...)
    | | > | - ping works (local and internet)
    | | > | - nslookup works
    | | > | - chat, p2p applications work
    | | > | - LAN works
    | | > |
    | | > | Usually, after 30min-2h the problem disappears.
    | | > |
    | | > | Is this problem known to Microsoft? (It is certainly known to
    others,
    | as
    | | > I
    | | > | found a similar description on the web.) Is there a solution?
    | | > |
    | | > | Thanks,
    | | > | mister.jones
    | | > |
    | | > |
    | | >
    | |
    | |
    |
    |
     
    Ken Zhao [MSFT], Jun 18, 2007
    #34
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