Losing wireless sporadically, not after sleeping, must restart

Discussion in 'Windows Vista Networking' started by Susan C., Mar 16, 2008.

  1. Susan C.

    Susan C. Guest

    Hi this is a new notebook computer. I sometimes get kicked off the internet
    while I'm at home, while I'm actually on it as in not after "sleep" mode. My
    roommate doesn't have problems, and I haven't noticed problems elsewhere
    although I only very rarely use it elsewhere. I have started to use it just
    in front of the modem itself, without any other devices nearby.

    It works again after I restart the computer. We had the key changed
    recently. My roommate used to get kicked off but then would just unplug &
    replug the modem, and she didn't have to restart her computer.

    I've checked with Gateway and they swear for some reason it couldn't be my
    computer although that seems fishy to me. Comcast can't see why it would
    have to do with them and to be honest I can't either.

    Is it a setting on my computer? I already checked this link
    http://www.chicagotech.net/netforums/viewtopic.php?t=251&start=0&postdays=0&postorder=asc&highlight=
    but it has to do with getting kicked off consistently after 15 minutes. And
    I'm plugged into an outlet so it's not a power supply issue.

    Here are my specs:

    Gateway notebook MT3423, Vista pre-installed
    Realtek 8185 Extensible 802.11 b/g Wireless Device

    Comcast Hi-Speed Internet Access
    Netgear Wireless Cable Modem Gateway CG814WG

    Thanks very much,
    Susan
     
    Susan C., Mar 16, 2008
    #1
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  2. Robert L. \(MS-MVP\), Mar 16, 2008
    #2
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  3. Susan C.

    Susan C. Guest

    (I'm very impressed with myself for figuring out how to do this...)


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : SUSAN-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : chn.comcast.net

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : chn.comcast.net
    Description . . . . . . . . . . . : Realtek 8185 Extensible 802.11b/g
    Wireles
    s Device
    Physical Address. . . . . . . . . : 00-C0-A8-F4-71-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b4fc:59af:1468:78e8%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 12:11:44 AM
    Lease Expires . . . . . . . . . . : Monday, March 17, 2008 3:11:48 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 234930344
    DNS Servers . . . . . . . . . . . : 68.87.73.242
    68.87.71.226
    192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-03-25-48-E1-87
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . : chn.comcast.net
    Description . . . . . . . . . . . : isatap.chn.comcast.net
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.3%16(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 68.87.73.242
    68.87.71.226
    192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . :
    isatap.{7733F44F-112E-4968-9481-3879BF197
    D2F}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . :
    2001:0:cf2e:308c:282d:2b6a:3f57:fffc(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::282d:2b6a:3f57:fffc%14(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\SUSAN>
     
    Susan C., Mar 17, 2008
    #3
  4. Susan C.

    Barb Bowman Guest

    you can try unbinding IPv6
    http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

    what programs are you using when you are disconnected?

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Mar 17, 2008
    #4
  5. Susan C.

    Susan C. Guest

    I use Firefox 2.0....whatever the latest one is. It happens most often when
    I'm using Research Port through my school's library, which allows me to
    access various academic journals. Now that I think of it, it happens
    repeatedly, when I'm using a citation manager called RefWorks. I just
    switched to Zotero by Mozilla, though.

    (This probably has nothing to do with it, but my wireless Microsoft mouse
    prevented my computer from entering into any power save mode, including the
    screen saver, until a Gateway tech pointed me to a rather obscure fix.)

    Just so I know before I try it, why would I unbind IPv6? I looked up IV6
    and NIC but am puzzled as to why I would want to try this?

    By the way, when I started up this morning, Windows started in some limited
    mode, then I checked the box to start up Normally, and then when it did, I
    had Napster & Google Toolbar installed and the Toolbar would not go away no
    matter what I did. So I did a System Restore. Did this have something to do
    with looking at the IPconfig?

    Thanks very much,
    Susan
     
    Susan C., Mar 17, 2008
    #5
  6. Susan C.

    Barb Bowman Guest

    IPv6 eventually will be needed because we are running out of
    available space in IPv4. Many routers and network devices just don't
    support IPv6 yet or don't support it properly. For your purposes,
    unbinding it will insure that connectivity issues aren't impacted by
    either bad support or no support.

    running ipconfig has no impact on Windows startup. When you selected
    start normally, it included some programs that previously were
    blocked.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Mar 17, 2008
    #6
  7. Susan C.

    Susan C. Guest

    Thanks for explaining! Let me see if this helps.

    Susan
     
    Susan C., Mar 18, 2008
    #7
  8. Susan C.

    Bob F. Guest

    Please include enough of the previous message(s) so that others trying to
    follow this thread know what you are talking about. Also please try to
    “edit out†the non relevant portions. It helps everyone. If you are using
    Windows Mail, Go to:
    Tools > Options > Send > check - “Include message in replyâ€
     
    Bob F., Mar 18, 2008
    #8
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