Lost Performance Score

Discussion in 'Windows Vista Performance' started by brbrown, May 17, 2010.

  1. brbrown

    brbrown Guest

    When I first had my Vista Home Premium laptop, I was able to access
    Performance Information Tools via the Control Panel and the page would show
    the "Rate and improve your computers performance" at the top with the
    performance details and score below together with the "Update my score"
    button at the bottom.
    Suddenly, all the performance details and score, together with the "Update
    my score" button, have disappeared leaving only the Rate & Improve title
    highlighted in blue which does not function when clicked.
    Can Anyone please tell me how I can get the performance score details back?
     
    brbrown, May 17, 2010
    #1
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  2. brbrown

    Badger Guest

    Have you tried - SFC /SCANNOW to repair or replace missing or corrupt files?
     
    Badger, May 17, 2010
    #2
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  3. brbrown

    brbrown Guest

     
    brbrown, May 22, 2010
    #3
  4. brbrown

    brbrown Guest

    Hell again. Badger I presume the sfc scan was to be done with the command
    prompt which I have tried and I get a message saying that the sfc prompt
    cannot be used and can only be used by the administrator. I am the owner and
    sole user so how do I do it? Any idea please?
     
    brbrown, May 22, 2010
    #4
  5. brbrown

    Badger Guest

    OK, try the following:
    Right click CMD.EXE in the start menu and select RUN AS ADMINISTRATOR.
    Then type CD\ and hit enter to put in the root directory.
    Try the SFC /SCANNOW to see if it will now work.

    Good luck,
    Badger
     
    Badger, May 22, 2010
    #5
  6. brbrown

    brbrown Guest

    Hello Badger
    Can't get that to work. It keeps going back to "You must be an administrator
    running a console session in order to use the sfc utility". Any ideas? Brian
     
    brbrown, May 29, 2010
    #6
  7. brbrown

    Badger Guest

    Boot into safe mode and try it again, Brian.

    Badger
     
    Badger, May 29, 2010
    #7
  8. brbrown

    brbrown Guest

    Hello Badger. I'll give it a try and post back. Many thanks. Brian
     
    brbrown, Jun 1, 2010
    #8
  9. brbrown

    brbrown Guest

    Tried in safe mode and got the same results although, after trying it several
    times, I got a message saying "Windows file protection could not initiate a
    scan of protected system files. The specific error code is 0x000006ba (the
    RFC server is unavailable".
     
    brbrown, Jun 1, 2010
    #9
  10. brbrown

    Badger Guest

    Can't help further, Brian,

    Sorry, Badger


    <Snip>
     
    Badger, Jun 1, 2010
    #10
  11. brbrown

    brbrown Guest

    OK. Thanks anyway Badger. Best wishes. Brian

     
    brbrown, Jun 2, 2010
    #11
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