Lost Stand By, Turn Off, Restart control

Discussion in 'Windows Media Center' started by bobber4all, Dec 31, 2008.

  1. bobber4all

    bobber4all Guest

    After logging off an XP user account, I get directed back to the main user
    login screen. At this screen, I no longer have the option to Stand By, Turn
    Off, Restart the machine. The normal control in the lower left hand side of
    this screen is gone once someone logins in and then logs out of the machine.
    In addition, Cntl-Alt-Del does not work (doesn't bring up any options) at
    this point.

    I am running Windows XP MCE 2002 with Service Pack 3, v.3311.

    I believe that this issue started after trying to get rid of a virus in the
    Ask Toolbar. This virus prevented me from downloading pdf attachments in my
    ATT Yahoo email client. I'm still not convinced that this issue has been
    resolved. I run Norton 360 v2 as my primary line of defense, but Norton
    never detected the virus.

    I'm assuming that a windows component has corrupted. Do I need to do a
    Windows repair or is there an easier way to fix this issue?

    Any help would be appreciated.
     
    bobber4all, Dec 31, 2008
    #1
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  2. bobber4all

    S.Sengupta Guest

    It seems you are still infected.Scan your system with a good antivirus
    application in Safe mode.

    regards,
    S.Sengupta[MS-MVP]
     
    S.Sengupta, Dec 31, 2008
    #2
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  3. bobber4all

    bobber4all Guest

    I've run scans with Norton, Malwarbytes, and Kaspersky and none show any
    signs of infection. However, I was not in Safe Mode when I ran the scans.
    Is that an important step?

    JL

     
    bobber4all, Jan 2, 2009
    #3
  4. bobber4all

    bobber4all Guest

    And I ran scans last night in Safe Mode - none showed infection.
    Any thoughts? Thanks,
    JL

     
    bobber4all, Jan 2, 2009
    #4
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