Lotus Notes Domino Web Access Error

Discussion in 'Internet Explorer' started by Aesculaepius, Feb 18, 2006.

  1. Aesculaepius

    Aesculaepius Guest

    I can use IE7 to read and reply to email messages in Domino Web Access (DWA)
    but I cannot access or view my calendar. I presume it has something to do
    with the ActiveX control from IBM not working right in IE7 but it's annoying
    to have to open a different browser to check the calendar.
     
    Aesculaepius, Feb 18, 2006
    #1
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  2. Define "cannot access or view". Error messages? Display symptoms?
     
    Sandi Hardmeier - MVP, Feb 19, 2006
    #2
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  3. Aesculaepius

    Aesculaepius Guest

    Domino Web Access Warning. Sorry, we were unable to process your request at
    this time. If you are unable to continue working in your mail file, please
    dismiss this warning and select View, Refresh from your browser's menu. [OK]

    Never had the problem before IE7, do not have the problem with IE6 or
    Netscape.
     
    Aesculaepius, Feb 19, 2006
    #3
  4. Hmm, I recall SBS OWA having a similar issue - resolved by fooling site into
    thinking you are running IE7:
    http://www.ie-vista.com/sites.html

    --
    __________________________________________
    Sandi - Microsoft MVP since 1999
    http://www.ie-vista.com
    http://inetexplorer.mvps.org

     
    Sandi Hardmeier - MVP, Feb 23, 2006
    #4
  5. Aesculaepius

    Aesculaepius Guest

    I thought about that, and tried it before you posted a reply. Unfortunately,
    it doesn't seem to be a versioning issue. It correctly notes I have IE7 (or
    IE6 when spoofed) installed on the welcome screen and gives me a smile
    (inserted to tell me I passed the test) and lets me do everything I want in
    my email portion. When I try to do anything in the calendar, however, the
    message in my previous post appears.

     
    Aesculaepius, Feb 23, 2006
    #5
  6. I don't have access to Lotus Notes so can't test for myself. The mention of
    'refresh' in the error message is interesting though; that indicates a
    caching issue... I wonder why it refers to mail when you are using your
    calendar... some sort of redirection glitch? Do you have a HOSTS file in
    use?

    --
    __________________________________________
    Sandi - Microsoft MVP since 1999
    http://www.ie-vista.com
    http://inetexplorer.mvps.org

     
    Sandi Hardmeier - MVP, Feb 25, 2006
    #6
  7. Aesculaepius

    Aesculaepius Guest

    Be thankful: Lotus Notes is terrible. I am not using any type of modified
    HOSTS file and the control does not modify it. IBM/Lotus won't even discuss
    IE7. It is rather strange given that the mail applet works just fine but the
    calendar component does not.

     
    Aesculaepius, Feb 25, 2006
    #7
  8. Aesculaepius

    wysperwyngs Guest

    I can't even access my email through Lotus... it opens the main window... but
    won't populate the window with existing/new email... it's just blank. The
    error message tells me that I need to "Reload" the page... I do that and it
    just keeps doing the same thing and giving me the same error message.
     
    wysperwyngs, Mar 4, 2006
    #8
  9. Aesculaepius

    cocacola Guest

    Chaps Lotus notes is not terrible it is a great powerfull tool. I think this
    could be to do with you internet settings (Encryption on the advanced tab on
    ie6)

    try this as well......

    If you have a web tool bar you should un-install it from the add remove
    programs under the control panel. If you have a firewall you might need to
    temporarily disable it while working with iNotes.
    Disable Pop-up Blockers. Look for other Internet Security Programs that
    could affect downloading files from the internet.
    XP users Tools - Pop-up blocker - turn Off Pop-Up Blocker

    Notes is designed to run in most browsers. Its just the configuration of the
    browser thats required!
     
    cocacola, Mar 19, 2006
    #9
  10. Aesculaepius

    Aesculaepius Guest

    Lotus Notes is a rather pathetic excuse for a PIM, email client, and just
    about everything else it's billed to be. Companies choose it over Exchange
    because IBM has to practically give it away. Regarding the comments below,
    the directions pertain to IE6 and this is an IE7 forum. Furthermore, DWA
    worked just fine under IE6, and much more insight can be found by reading my
    original posting. The only web page I experienced any problems with after
    installing IE7 was DWA. Clearly this is a Notes issue, and not one relating
    to pop-up blockers, firewalls, or anything else. Furthermore, your advice on
    turning off the pop-up blocker is *not* recommended. Instead, add your
    iNotes site to the "allowed" list. Disabling firewalls and/or other security
    software is dangerous, and should not be required to access an email client.
    I plan on recommending our IT department dump Lotus Notes (it should have
    before R5 was ever implemented) and switch to Exchange and Outlook again.
     
    Aesculaepius, Mar 19, 2006
    #10
  11. Aesculaepius

    cocacola Guest

    I reley canot undertand your valid meaning behind your reasoning. Let me help
    you in this issue and let me get to the bottom of the situation before the
    blame lies on any party that cannot comment in this forum.

    have you turned off the pop up blocker?

    did this work?

    Have you looked at your encription settings did this work?

    Have you enabled Java?

    let take it one step at a time as i have inotes fully working in IE7!
     
    cocacola, Mar 19, 2006
    #11
  12. Aesculaepius

    Aesculaepius Guest

    Yes, I have turned off the pop-up blocker. No, it did not work, so I turned
    it back on. Yes, I have looked at my encryption settings. They are all
    where they should be. I have the latest JRE from Sun installed. I have seen
    this problem replicated on every system running IE7 that tries to connect to
    our DWA Server. It may be a problem in the way their server is configured,
    but regardless, nobody can access their calendar and everyone can access
    their email.
     
    Aesculaepius, Mar 20, 2006
    #12
  13. Aesculaepius

    cocacola Guest

    thanks for the response!

    One other thing have you got a firewall! Try tuning that off!

    Maybe as well add it as a trusted site in IE options
    Open IE’s Tools , Internet Options , Security tab,Click on the green Trusted
    Sites icon.

    also do you have macromedia flash installed!

    We will get to the bottom of this if it kills me!
     
    cocacola, Mar 20, 2006
    #13
  14. Aesculaepius

    Aesculaepius Guest

    Firewall was turned off, no resolution, so I obviously turned it back on.
    Already a trusted site in IE. Did that way back when I first had to start
    using DWA. Latest version of Flash is installed, always has been (needed for
    MSNBC home page) but not sure why iNotes would need it. I hope this doesn't
    kill you, but good luck figuring this out. I'm A+, MCSE, and have a B.S. and
    M.S. in Comp Sci. I can usually make things go, but not IBM stuff.
     
    Aesculaepius, Mar 20, 2006
    #14
  15. Aesculaepius

    blyswmn Guest

    I also use DWA fromhome. I am getting the same error only in calendar and
    when sending an email. I have unchecked the HTTP1.1 settings and deselected
    the Do not save endrypted data to disk. This prevented the issue in IE 6.
    Not much info on the Lotus Notes site.

     
    blyswmn, May 11, 2006
    #15
  16. Aesculaepius

    cocacola Guest

    Install Microsoft VM then patch 816093 from Microsoft Update.
     
    cocacola, May 12, 2006
    #16
  17. Aesculaepius

    blyswmn Guest

    What is Microsoft VM?

     
    blyswmn, May 12, 2006
    #17
  18. Aesculaepius

    cocacola Guest

    Microsoft Virtual Machine. It a patch MS no longer support but is required
    with Certain IBM products still. Typical MS, changing so the competitors have
    to catch up,with their products. Sun Java has replaced this now but IBM still
    need MS VM on a few of their older products due to be replaced this summer I
    think in most IBM products.
     
    cocacola, May 16, 2006
    #18
  19. Aesculaepius

    blyswmn Guest

    I will try this and let you know the results.

     
    blyswmn, May 16, 2006
    #19
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