Loud beep even when mute is on.

Discussion in 'Windows Vista Hardware' started by Tech_vs_Life, Jun 1, 2007.

  1. Tech_vs_Life

    Tech_vs_Life Guest

    On 32-bit Vista ultimate, I have an audio problem--and I'm not sure if it's
    hardware related or driver-related. With a Dell Latitude D820 laptop (Intel
    945P chipset), I get an extremely loud beep (and volume or mute has no
    effect on it), every time I move from one item to another item but only on a
    few specific types of lists:
    for example, the list of drives under:
    Programs, Administrative tools, computer management, storage, Disk
    or the list of items in pcanywhere host or remote screens.

    (but no beep when navigating files in windows explorer, or most other

    The only way to get rid of the beep that I've discovered is to stop the
    Windows Audio service--but that has the side-effect of disabling ALL sound
    and audio from the system.

    Any suggestions on what to do, or what might be the cause?

    I've tried reinstalling the SigmaTel audio drivers from dell (,
    but no change. I tried newer drivers that seemed to be compatible from
    Intel's website but they didn't install ("device object not found" message,
    or "wrong driver" message).
    Tech_vs_Life, Jun 1, 2007
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  2. Tech_vs_Life

    Tech_vs_Life Guest

    One more note: stopping the "beep" driver (?) under Non-Plug and Play
    drivers in Device Manager (with View, Show hidden devices selected), solves
    the issue, while not disabling normal windows beeps.

    I assume I can safely disable the Beep driver. I don't know whether this a
    bug in Vista or SigmaTel, or both, or who provides the beep driver.
    Tech_vs_Life, Jun 1, 2007
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  3. Tech_vs_Life

    freddy Guest

    freddy, Jun 1, 2007
  4. Tech_vs_Life

    Chris P. Guest

    PCAnywhere explicitly sends "beeps" as opposed to sounds or sounds events,
    and does not offer a way to shut them off. Easy solution as you've found
    is to disable the beep driver.
    Chris P., Jun 1, 2007
  5. Tech_vs_Life

    Tech_vs_Life Guest

    Tech_vs_Life, Jun 1, 2007
  6. Tech_vs_Life

    Tech_vs_Life Guest

    thanks, I let symantec know. I may still have some issue, since the newer
    Intel sigmatel audio driver (for the 945 chipset) won't install, but perhaps
    it is designed not to install on Dell customized versions of the intel
    boards (I haven't experienced this problem with other Intel drivers).
    Tech_vs_Life, Jun 1, 2007
  7. Tech_vs_Life

    Chris P. Guest

    I ran into a similar problem, I had to get the Dell version to install the
    945 graphic drivers. I haven't tried the audio driver yet.
    Chris P., Jun 2, 2007
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