Low experience rating scores

Discussion in 'Windows Vista Performance' started by cnoyes, Jul 28, 2007.

  1. cnoyes

    cnoyes Guest

    I just built a new computer running Vista Home Premium 64-bit. I have an MSI
    P6N SLI Platinum. Here are the experience scores I'm getting:

    Intel Core 2 Quad Q6600: 3.0
    Crucial DDR2 800 2GB: 1.5
    eVGA geforce 8800 GTS: Graphics - 2.9
    Gaming Graphics - 5.8
    WD 250GB 7200RPM SATA: 5.3

    From what I've read, my scores should be MUCH higher for processor, memory,
    and graphics. According to Tom's Hardware, the processor should be 5.9.
    According to user reviews on newegg, the graphics should also be 5.9. I
    haven't read what the memory should be, but I'm sure it should be much higher
    than 1.5.

    I've installed all drivers and windows updates and refreshed the hardware
    score. The only thing I haven't updated is the bios, and there doesn't seem
    to be anything in the version history that sounds like there is a fix that is

    Any help would be greatly appreciated. Thank you.
    cnoyes, Jul 28, 2007
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  2. cnoyes

    P. Di Stolfo Guest


    it's interesting that the Experience Index votes your gaming graphics higher
    than the Aero graphics. For instance, for me and for many others with a
    standard graphics card that supports full Aero this value is 5.9, and for
    you it's 2.9. So I think that there's a problem with Vista recognising your
    Try deleting files C:\Windows\Performance\WinSAT\DataStore and re-rating.
    Perhaps the BIOS upgrade will help ;)

    P. Di Stolfo
    P. Di Stolfo, Jul 28, 2007
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  3. cnoyes

    Lord Takyon Guest

    Try a BIOs update if you think it will help. Are you sure all drivers are
    installed as that is pretty low across the board?
    Lord Takyon, Jul 28, 2007
  4. cnoyes

    cnoyes Guest

    I already tried deleting those files and re-rating. It seems like windows is
    recognizing the hardware because on the welcome screen in the control panel
    it lists my processor, amount of RAM, and video card correctly.

    I will try updating the BIOS.
    cnoyes, Jul 28, 2007
  5. cnoyes

    Lord Takyon Guest

    What about power options? Are you throttling everything back by mistake?
    Lord Takyon, Jul 28, 2007
  6. cnoyes

    cnoyes Guest

    What would I look for in the power settings? I haven't changed anything from
    what it originally was.
    cnoyes, Jul 28, 2007
  7. cnoyes

    cnoyes Guest

    I decided not to try the BIOS, since there's nothing in the version history
    that leads me to think it might help.

    Formatting the hard drive and starting from scratch again make it work?
    cnoyes, Jul 28, 2007
  8. cnoyes

    cnoyes Guest

    I've experienced another problem, and I'm guessing it's related. I tried to
    run the Windows Memory Diagnostic test off the Vista CD. The computer shuts
    off about 30% through the test. I'm using the 500W power supply that came
    with my Antec Sonata III case.

    Problem with power supply? Defective memory?
    cnoyes, Jul 28, 2007
  9. cnoyes

    Chris Blunt Guest

    I ran into similar memory problems after building my own machine
    recently. I eventually tracked it down to the motherboard (Nvidia
    nForce 680i SLI) using a default voltage level of 1.8V for the memory
    chips when they were actually expecting a 2.2V supply. A change to the
    voltage levels within the BIOS settings fixed the problem perfectly.

    Chris Blunt, Jul 28, 2007
  10. Check with the motherboard manufacturer and see what they have to say
    about Windows Vista compatibility.

    Do you have the latest BIOS?
    That is a common fix for some similar issues.

    How about the memory?
    Are there multiple sticks?
    If so are they IDENTICAL?
    If you have multiple sticks, try with one stick and then the other.
    A significant change may indicate a problem with one of the sticks.
    Jupiter Jones [MVP], Jul 28, 2007
  11. cnoyes

    cnoyes Guest

    We seem to have the same chipset. My RAM also requires 2.2V.

    I tried going into the BIOS to change the memory voltage level, but it was
    set to 'AUTO' and was greyed out. I couldn't edit it. So I installed MSI Dual
    Core Center, where I could set values like that in Windows. According to
    that, the default memory voltage level was 2.7v. I reduced it to 2.2v, but
    that didn't change anything.

    cnoyes, Jul 29, 2007
  12. cnoyes

    cnoyes Guest

    MB is Vista Certified.
    I didn't update the BIOS since the version history doesn't mention any fix
    to the situation.
    I have 2x1GB. I tried reseating it and installing only one at a time. The
    test made it longer, percent-wise, but crapped outeventually in all
    instances. In one instance, having only one stick in made it through the
    first pass, but crapped out shortly into the second pass.
    cnoyes, Jul 29, 2007
  13. cnoyes

    cnoyes Guest

    I spoke too soon. After a restart, I have the following experience scores:
    Processor: 5.3
    RAM: 2.1
    Graphics: 5.9
    Gaming graphics: 5.9
    HDD: 5.3

    Big improvement, but disappointing on the memory still. I tried manually
    setting the timing to 4-4-4-12, which is what I read on newegg customer
    reviews as the timing that most people are using.

    I still need work on the memory...
    cnoyes, Jul 29, 2007
  14. cnoyes

    Gary Guest

    I still would try to update the BIOS because I have seen MB manufactures
    make changes to the BIOS and do not state all the changes in the release
    Gary, Jul 29, 2007
  15. cnoyes

    cnoyes Guest

    Well... It was the memory. Turns out that my motherboard didn't like RAM that
    runs above 1.8V, and I had difficulty changing the settings in BIOS. MSI told
    me to upgrade the BIOS. Not a good idea when the system is unstable. Their
    instructions were terrible too. This useless motherboard is being returned to
    newegg, and I'm getting an eVGA board that has the Crucial Balistix memory
    modules on their approved memory list.
    cnoyes, Jul 31, 2007
  16. cnoyes

    Joe Corey Guest

    ALWAYS update the BIOS since they don't list all of the fixes that are put
    in place. Why would you not want the latest one? It was updated for a
    reason. My board wouldn't post with my memory and bios revision when i got
    it from new-egg but it sure wasn't listed as one of the fixes, I just
    stumbled upon it and fixed it inadvertently!
    Joe Corey, Aug 3, 2007
  17. cnoyes

    moose Guest

    i am running the q660 slacr/gigabyte ga-x48-ds5/ati x3850 crossfire/4 x
    crytial balistix ddr 1066. everything is 5.9 except my memory, it runs at 5.5
    when i was on the amd platform, everything ran at 5.9 so i sympathise with
    you. its all about vista accepting the hardware combination i think.
    moose, Jun 24, 2008
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