Mail Problems

Discussion in 'Windows Vista Mail' started by Karen Wisniewski, Jul 20, 2009.

  1. Hi there I just hope someone can help me please. The message I am getting
    below has been appearing since yesterday in my Windows mail and I cannot send
    or receive emails.

    The connection to the server has failed. Account: '', Server:
    '', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
    10060, Error Number: 0x800CCC0E
    Karen Wisniewski, Jul 20, 2009
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  2. Karen Wisniewski

    t-4-2 Guest

    If it is a hotmail account, your port # should be 995, and Secure(SSL)
    should be YES ( checked ).
    Tools > Accounts > highlight your account in question > Properties >
    Advanced. Change your port # and put a checkmark on " This server requires a
    secure connection >( make sure smtp also has the checkmark and port # 587 )
    t-4-2, Jul 20, 2009
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  3. I have been having the same problem and also wish somebody can help me its
    driving me crazy Ive tried everything to no avail.
    Jose Delivett, Jul 20, 2009
  4. Karen Wisniewski

    Dave Guest

    Change the Incoming POP3 port from 110 to 995... and check SSL
    Tools - Accounts - youraccount - Properties - Advanced

    as per the instructions...
    POP server: (Port 995)
    POP SSL required? Yes
    User name: Your Windows Live ID, for example
    Password: The password you usually use to sign in to Hotmail or Windows Live
    SMTP server: (Port 25 or 587)
    Authentication required? Yes (this matches your POP username and password)
    TLS/SSL required? Yes
    Dave, Jul 20, 2009
  5. Yout Hotmail account is not and never has been configured properly in
    Windows Mail.
    PA Bear [MS MVP], Jul 20, 2009
  6. Karen Wisniewski

    Vickie Guest

    I am having the same problem both ways. Incoming - I am getting some but not
    all and outgoing. appear to have been sent, but are never received. Comcast
    says it's a microsoft problem. I have Outlook Express.
    Vickie, Jul 21, 2009
  7. The newsgroup to which you posted is dedicated to supporting the
    Windows Mail program. If you really meant "Outlook Express" you are
    posting in the wrong forum.
    If you meant Window Mail, right-click on your error message, copy,
    then paste it into a reply here.
    We can't do much troubleshooting without the complete error message.
    Gary VanderMolen, Jul 21, 2009
  8. If you're running Outlook Express, you're in the wrong newsgroup.

    Of you're running Windows Mail, please begin your own thread about your
    PA Bear [MS MVP], Jul 21, 2009
  9. Karen Wisniewski

    Duke Guest

    I have the same issue, the error message is below.

    The connection to the server has failed. Account: '',
    Server: '', Protocol: POP3, Port: 110, Secure(SSL): No,
    Socket Error: 10061, Error Number: 0x800CCC0E
    Duke, Jul 27, 2009
  10. That symptom is usually caused by interference from an antivirus
    program. Which antivirus are you running?
    As a minimum, email scanning in the antivirus should be turned off,
    although that may not be sufficient to eliminate all bad effects.
    In a worst case scenario, your antivirus may need to be uninstalled.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:

    If no improvement after disabling email scanning, consider upgrading
    to Windows Live Mail, because it is less prone to suffering bad effects
    from overly intrusive antivirus programs:
    Gary VanderMolen, Jul 28, 2009
  11. Karen Wisniewski


    Sep 29, 2012
    Likes Received:
    I have been using Windiws Mail in Vista to access my '' mail fo rthe last 2 or 3 years. I have had no problems doing this until recently when I fiddled about with my settings to require password input each time. This didn't work so I tried to reset everythign but now I get the message
    "The connection to the server has failed. Account: 'Wykes', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"
    As far as I know, all my settings are identical. I am using the same anti-virus as before.
    Any help gratefully received.
    epzcaw, Sep 29, 2012
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