Media Player prompts for images.metaservices.microsoft.com passwor

Discussion in 'Windows Vista Music, Pictures and Video' started by BarneyM, Jan 1, 2008.

  1. BarneyM

    BarneyM Guest

    The last time I started windows media player (not center), I started getting
    an "Enter Network Password" prompt every 1-3 minutes which blocks windows
    media player.

    The prompt indicates the following:

    Enter Network Password
    Connecting to images.metaservices.microsoft.com
    Realm: images.metaservices.microsoft.com
    User Name:
    Password:
    Checkbox to Save password to password list.

    I have no idea what media player is trying to connect to or why. It acts
    like media player has internally lost connection with some functionality
    originating from the microsoft site. I've never configured any live accounts
    or similar activities with media player.

    I do have an XBOX 360 and sharing enabled. This worked pretty much right
    away without any problems. I rebuild the connection after getting this
    prompt and its working, but the password prompt continues to show up.

    I'm not willing to enter any of my own password information for fear that
    something bad might be happening.

    Any help is appreciated.

    Thanks,

    Barney
     
    BarneyM, Jan 1, 2008
    #1
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  2. BarneyM

    Junk Guest


    I have been getting the same request for a UserName and Password on 3 of my
    systems. I believe I noticed it around 20 December. I believe I only get
    the challenge when my WMP is open for extended periods. Was this perhaps a
    result of a recent MS update?
     
    Junk, Jan 5, 2008
    #2
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  3. BarneyM

    froghopper Guest

    I am getting the same error with Media Player, it coincides with network
    access. I would like to hear of a fix.
     
    froghopper, Jan 12, 2008
    #3
  4. BarneyM

    equation Guest

    I just recently did a new XPSP2 install on a new computer and I'm getting the
    same message. I've been using WMP 11 for the past 6 months without any
    issues on my previous XPSP2 install. Now with my new XP install I get the
    message all the time. Is there any way to tell the WMP programming team
    directly?
     
    equation, Jan 12, 2008
    #4
  5. BarneyM

    Jstoorjr Guest

    The same thing happened to me. You just need to enter your Hotmail account
    as your username and your psswrd for it. This is so you can download the
    images for your music in Windows Mediapalyer.
     
    Jstoorjr, Jan 12, 2008
    #5
  6. BarneyM

    Senior Bit Guest


    I have had the same problem since December 19.07 and despite a clean
    re-install of Vista Ultimate 64 bit, the problem persists. I notice that
    after a few hours of being open both the 32 bit and 64 bit WMP11 result in
    the "metaservices" prompt.

    I will be talking with tech support again on Jan 15 so any further input
    might help. I will post a solution if and when I get one.

    Thanks

    Senior Bit



    It would be helpful to know what version of Vista and media player you are
    using.
     
    Senior Bit, Jan 14, 2008
    #6
  7. BarneyM

    equation Guest

    I might have stumbled across a inadvertent fix (sort of). In Tools >>
    Options >> Privacy Tab - I unchecked "update music files by retrieving
    media info from the internet". I restarted WMP11 and the problem seemed to
    stop. I then wanted to see if it would come back if I checked "update music
    files by retrieving media info from the internet". So I checked the box,
    restarted WMP11 and mysteriously no more images.metaservices.microsoft.com
    pop up. I hope this works for everyone else!

    Here is my new problem. When I right click on an album and select "Update
    Album Info" I get no update. Typically in the past it would locate the album
    art (for well known albums) as well as update any track info. AND I still
    have "update music files" checked!!
     
    equation, Jan 14, 2008
    #7
  8. BarneyM

    Senior Bit Guest

    Solution From Tech Support at Microsoft tech support....

    http://www.mvps.org/winhelp2002/hostsvista.htm

    But you need to be patient.

    I did this on Friday and the "prompting" problem persisted all weekend.
    Suddenly on Monday the nework prompt went away and has not returned for two
    days. Tech support told me today the it may take as long as 72 hours for the
    procedure above to work its way through the computer based on number of files
    and extent of computer use. I must admit I don't fully understand this
    explanation but there you go.

    Hope this solution works for all of you.

    Senior Bit
     
    Senior Bit, Jan 15, 2008
    #8
  9. BarneyM

    Senior Bit Guest

    Please ignore my previous post.

    The problem mysteriously returned.

    Back to tech support - will advise.

    Senior Bit
     
    Senior Bit, Jan 15, 2008
    #9
  10. BarneyM

    PRC Guest

    I'm not sure if this bit of info might help anyone, but WMP prompted me for
    this about the same time my playlists and library cache files got
    corrupted... Just started today.
     
    PRC, Jan 18, 2008
    #10
  11. BarneyM

    zachd [MSFT] Guest

    I've advised a friend on that team that people are running into this and
    he's looking into it. Seems to be very rare... ? Perhaps some proxy
    issue... ?
     
    zachd [MSFT], Jan 20, 2008
    #11
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