message can't be displayed - can't delete message from inbox

Discussion in 'Windows Vista Mail' started by bhayes, Aug 24, 2007.

  1. bhayes

    bhayes Guest

    I have a message in my inbox that comes up with 'message can not be
    displayed' so I want to delete it from my inbox, but then I get that 'an
    unknown error has ocurred' when I try to delete it. How can I get rid of
    this message?
    bhayes, Aug 24, 2007
    1. Advertisements

  2. bhayes

    brink Guest

    Hi Bhayes

    Your best and easiest option is to switch to Windos Live Mail (WLM). I
    will include your Windows Mail (WM) settings and messages into it durin
    installation. Contacts may need to be manually imported into it though

    If you would like to repair WM, then read the top portion at this lin
    and do the "To Reset Windows Mail" section. It will get rid of the stuc
    Inbox message



    *There are no dumb questions, just the people that do not ask them.
    _ (\"\")
    *Please post feedback to help others.*
    brink, Aug 24, 2007
    1. Advertisements

  3. bhayes

    Highlander48 Guest

    "" won't install. It says to try later?? I gather from other
    emails that it is supposed to copy your address book and emails when you
    install it. Is this correct? I presume then you would uninstall Windows

    Thanks for the help.
    Highlander48, Aug 25, 2007
  4. You may want to try the direct download site:

    WLM automatically copies all your WM accounts, settings,
    and saved emails. It doesn't always get the contacts, but
    there is a contacts import function you can use. If you
    use the option to sign in to a Hotmail account, it will copy
    your Hotmail contacts and keep those synchronized.

    You cannot uninstall WM, it is part of the Vista OS.

    Gary VanderMolen
    Gary VanderMolen, Aug 25, 2007
  5. bhayes

    brink Guest


    Try the direct download link the Gary Provided. It will bring up the
    download box for Windows Live Mail (WLM).

    You cannot uninstall Windows Mail (WM). WLM will replace all of WM's
    shortcuts and import everything from WM into it except the Contacts.
    You will have to manually import those. See the top area under "Windows
    Live Mail Beta" at this site to see how to import your contacts into



    *There are no dumb questions, just the people that do not ask them.*
    _ (\"\")_
    *Please post feedback to help others.*
    brink, Aug 25, 2007
  6. The best thing to do is ignore them.

    If you are not willing to just ignore them, the only way is to delete both
    copies of the database (which does not contain the messages, but only
    references to them) and let WinMail rebuild it.
    First close WinMail, then use Task Manager to make sure there are no
    instances of it under applications or processes.
    Then click Start | Search | Advanced Search
    Check the box to include non-indexed, hidden and system files.
    In the Name field type WindowsMail.MSMessageStore and click the Search
    It should show you two copies. Delete both of them and re-open WinMail.
    WinMail will work in the background and recover all of the messages that are
    really there.

    Although some people have said they lost all messages doing this, WinMail
    should recover them in the Recovered Messages folders.
    Frank Saunders, MS-MVP OE/WM, Aug 26, 2007
  7. bhayes

    Sarah Guest

    Sarah, Sep 1, 2007
  8. Frank - I tried your solution and I always get an error "The action cannot be
    completed because the file is open in another program". MS Mail is closed
    and I do not know what to do next.

    My message is stuck in the outbox with an error "the message could not be
    Jason Wallace, Oct 3, 2007
  9. Gary VanderMolen, Oct 4, 2007
  10. bhayes

    wook Guest

    mine also says, windows encountered an unexpected program while displaying
    this message. I can't delete them from my deleted file.
    wook, Feb 29, 2008
  11. bhayes

    Guest Guest

    This usually means you need to download and install this fix, with Windows
    Mail not running:

    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether to use the 32-bit version or
    the 64-bit version, try the 32-bit version first. Certain common
    antivirus programs, such as most of the versions from Norton or
    McAfee, tend to cause such problems, although seldom immediately,
    so if you have such a program, remember where to find the fix - you
    are likely to need it again.
    Guest, Feb 29, 2008
  12. bhayes

    lepileu Guest

    lepileu, Nov 11, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.