Message content disappears when moved from inbox to sub-folders

Discussion in 'Windows Live Mail' started by Aldeco, Dec 18, 2008.

  1. Aldeco

    Aldeco Guest

    **Note: Also posted in "Windows Mail" forum in Vista.

    When I open (or preview) the re-located message, the message content is
    either: 1) not found, or 2) mirrors a different message. In other words, as
    I select the messages in the "From" column, the preview pane shows a
    different or no message at all.

    Moving the message back to the "Inbox" does not help.

    Each sub-folder has a different problem. For example:

    In my "Business Finance" folder, all messages are the same as the first

    In my "Tutorials" folder, only two are identical while the rest say "Message
    cannot be found."

    However, in my "Subscriptions" folder, all messages appear intact.

    The rest of my folders are combinations of the above.

    Sent and deleted items, junkmail and drafts are okay. My contacts are okay.

    This is not good - I can't afford to lose emails.

    Windows Live Mail has the same problem in the Storage Folders inbox
    (imported from Windows Mail) but not its own
    Aldeco, Dec 18, 2008
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  2. The first thing to try when WLMail is confused is to reset its knowledge

    in regedit,
    HKCU\Software\Microsoft\Windows Live Mail remove SearchFolderVersion (will
    be restored on next startup)

    I have done this many times without any damage.

    Michael Walraven, Dec 18, 2008
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  3. Aldeco

    Aldeco Guest

    I found the "SearchFolderVersion" but another person told me to create a new
    message storage folder. I don't know what to do first.

    Now, in Windows Mail forum for Vista, I was advised to use the WMUtil to
    repair the database, but the "Repair" button does nothing.

    Should I fix Mail or LiveMail first. Will one fix the other?

    Aldeco, Dec 19, 2008
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