MESSAGES STUCK IN OUTBOX

Discussion in 'Windows Live Mail' started by Farci, Nov 24, 2006.

  1. Farci

    Farci Guest

    I have four messages stuck in my Outbox and I don't know how to delete them.

    The error message reads:
    The message could not be sent. Subject '9 DEC - CLYDE ARENA', Protocol:
    HTTPMail, Server Response: 'There is an error synchronizing your mail
    account. Please verify your account has been configured correctly by first
    accessing your mail on the web.', Port: 0, Secure(SSL): No, Server Error:
    0x800C006C, Error Number: 0x800C006C

    but I have sent and received satisfactorily since then - only these 4 remain.

    Microsoft told me to delete and reinstall. I did so but this made no
    difference
     
    Farci, Nov 24, 2006
    #1
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  2. Farci

    Larry E Guest

    Click on View and check "On this computer" and you can delete the messages
    from the Outbox there.
     
    Larry E, Nov 24, 2006
    #2
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  3. Farci

    DGuess Guest

    Deleting and reinstalling will not remove the message stores folder and then
    when you reinstall those are used again, thus you end up with the same
    message stores.

    As Larry has suggested, expand On This Computer and delete the emails from
    the Outbox. If this does not work you may well want to do a total uninstall
    removing the message stores folders as well.

    First, get the location of the message stores.
    Tools | Options | Advanced tab | Maintenance button | Store Folder button.

    Usually the location is similar to:
    C:\Documents and Settings\<user account name>\Local Settings\Application
    Data\Microsoft\Windows Live Mail desktop

    Write it down.
    Uninstall WLMd.
    Open regedit and remove the following subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail desktop

    Move or delete, depending upon need of any old mail that may or may not be
    there.

    Reboot

    Reinstall.
     
    DGuess, Nov 24, 2006
    #3
  4. Farci

    Paula Allen Guest

    I kept having the error that my db files had been moved, and WLMD would hang
    at the login page. When I looked, the files were right where they had been
    all along in the WLMD folder. I did a complete uninstall and moved/renamed
    the wdlm folder that contained the db info (I had, all along, been
    duplicating my message downloads in MS Outlook 2003, so I was not losing my
    ..eml files). Deleted the appropriate registry entry under HKCU,
    reinstalled, and the program started working again. I dumped the old files.
    I don't know how it happened in the first place, though. Vista seems to
    have a mind of its own...settings get changed when nobody has been near the
    computer, administrative privileges don't get you into the programs you
    want...it's kinda like living in a haunted house - you never know what
    poltergeists have been at work while you looked away.
     
    Paula Allen, Nov 24, 2006
    #4
  5. Farci

    DGuess Guest

    At the old office where I do IT work, they had two poltergeists named Spooky
    and Spooky II. So far they haven't found the new office.
     
    DGuess, Nov 24, 2006
    #5
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