Messages stuck outbox-WMUtil is not clearing outbox. Error message

Discussion in 'Windows Vista Mail' started by Mamasita, Jul 9, 2007.

  1. Mamasita

    Mamasita Guest

    I downloaded the program WMUtil but when I click on Clear Outbox it gives an
    "Unable to access database" System did not find exception: Unable to load
    DLL... Can you help me? I need to work and send email. I am stuck!!!!! I
    clicked on the other buttoms Compact and Repair Database but it didn't make a

    Enjoy Life!!!
    Mamasita, Jul 9, 2007
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  2. Mamasita

    confused Guest

    I can't fix mine either. Now what. This is a new cmputer and a pain in
    confused, Jul 10, 2007
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  3. Mamasita

    Julian Guest

    Are you sure you downloaded and unzipped it properly
    and ran it from the folder that includes the scxout.dll ?
    Julian, Jul 10, 2007
  4. Mamasita

    confused Guest

    I have no idea what all that means.

    confused, Jul 10, 2007
  5. Mamasita

    Julian Guest

    OK... from the top.

    Download this utility and follow the instructions.


    Download - verb copy (data) from one computer system to another or to a
    This - pronoun 1. (used to indicate a person, thing, idea, state, event,
    time, remark, etc., as present, near, just mentioned or pointed out,
    supposed to be understood, or by way of emphasis): This is my coat.
    Utility - noun. something useful; a useful thing
    And - conjunction 1. (used to connect grammatically coordinate words,
    phrases, or clauses) along or together with; as well as; in addition to;
    besides; also; moreover: pens and pencils.
    Follow - verb (used with object) to conform to, comply with, or act in
    accordance with; obey: to follow orders; to follow advice.
    Instructions - noun, orders or directions: The instructions are on the back
    of the box.
    Julian, Jul 10, 2007
  6. Mamasita

    coonass Guest

    I am having the same problem as confused and mamasita (there are files I
    can't delete from the outbox in Microsoft Mail).

    I have downloaded, unzipped and run the file you mentioned, running the
    executable file from the same directory as scxout.dll, the dynamic link

    I still can't remove that one file from my outbox after having used the
    wmutil utility to supposedly clear the files.

    Why on earth didn't Microsoft just stick with Outlook Express, which I have
    used for years with no trouble?

    If it was any other OS manufacturer, they'd be laughed out of business for
    shipping crap like this. I was inflicted with Microsoft Mail as part of the
    standard Vista Home Premium OS which came with my new Dell laptop.

    You can bet whatever parts of your anatomy are dearest to you that I'm going
    to mention this problem to Dell. This situation passed ridiculous a long
    time ago.

    Why can't Microsoft ship working software?
    coonass, Jul 10, 2007
  7. Mamasita

    Julian Guest

    There's no such thing as "Microsoft Mail."
    Why not?
    Help us help you by describing the symptoms.
    What error message do you get?
    I don't know. Have you asked them?
    Your use of inaccurate terms such as "Microsoft Mail" tends to undermine
    any confidence in any other of your statements.
    You are not helping anyone by ranting at innocent bystanders.
    Have you ever written software?

    Your persistent use of inaccuracies such as "Microsoft Mail"
    show just how easy it is to ship piss poor code.
    Julian, Jul 10, 2007
  8. Gary VanderMolen, Jul 10, 2007
  9. Mamasita

    coonass Guest

    Pardon me. "Windows Mail." I feel all better about my Outbox being frozen
    now that I've been properly admonished.
    That was precisely the problem - I didn't get an error message. Just the
    same old same old.

    That last file in the Outbox finally cleared, I assume that the utility
    cleared it.
    I just started having the problem today.
    And your nitpicking attitude undermines my confidence in you. Go "help"
    someone else.
    Yes, actually. For pay and everything. In the pharmaceitical industry,
    where the sort of malfunctions I've been coping from "Windows Mail" with
    would have been cause for an FDA investigation, fines and possible withdrawal
    of marketing authorization of whatever product whose safety and efficacy my
    code was documenting,

    We have this thing in the Pharma information processing community known as
    "peer review and validation prior to code lock."

    Not ranting at you specifically, but MS ought to either try it or if they do
    use such a process (not really evident from the sort of errors MS is famous
    for until about "Service Pack 2" or so of their OSes) refine their checklists
    to trap and isolate errors of the sort which require third-party tools to
    correct a fundamental operating deficiency which corrupts user databases and
    causes loss and/or corruption of stored data.

    Their current process undermines confidence in their product and makes it
    completely understandable why corporate IS managers want to wait until at
    least the first Service Pack release before inflicting Vista on their
    company's decision support process and other applications for new OSes.
    It does no such thing.

    "Shipping piss poor code," as you put it - and I won't dispute the accuracy
    of the term - shows just how deficient Microsoft's internal policies for
    quality control are.

    It's a sign of vast indifference to the customer that Microsoft leaves
    correction of fundamental problems such as loss of data in an Email program
    to third parties rather than undertaking the correction itself.

    It's ironic that Microsoft is threatening to sue the open-source community
    for patent infringements (signifying that the open source community is
    swiping important ideas from Redmond) on one hand and adopting that
    commuity's methods for maintaining its code on the other.
    coonass, Jul 10, 2007
  10. Mamasita

    coonass Guest

    Thank you, Mr. VanderMolen! I appreciate the alternative to the current
    process for correction of the Outbox problem.

    Is there any chance that the Outbox problem in Windows Mail is fixed in SP1?
    coonass, Jul 10, 2007
  11. Mamasita

    Julian Guest

    There are an awful lot of people who come to these boards claiming
    to have tried what they have not tried, read what they have not read, etc.
    and they are usually identified by such errors in nomenclature.

    That a warning against impatience should be included in the
    guidelines has been duly noted.
    Julian, Jul 10, 2007
  12. Mamasita

    Julian Guest

    There is little evidence that any issues with WM will be addressed in SP1
    and some evidence that it is redundant with all M$ email resources being
    put into its "replacement" Windows Live Mail.

    I don't hesitate to say that Gary would urge you to try it.
    It's been out for a month now and is proving to be robust
    and the issues people have with it tend towards the
    cosmetic. It automatically adopts WM settings and data
    on install.

    M$ reps actively participate in debating the direction the
    product will take and seem open to user input!!!!!
    Check newsgroup...
    Julian, Jul 10, 2007
  13. Mamasita

    coonass Guest

    Thank you.
    coonass, Jul 10, 2007
  14. Mamasita

    Julian Guest

    BTW... I missed ".desktop" off the newsgroup name.
    Julian, Jul 10, 2007
  15. Mamasita

    Mamasita Guest

    Hi Julian,
    I think I did all the right things. When I try to run it from the scxout
    (which is DLL File) it tells me to choose wich program to run it with,
    apparently I don't have the required one, so I have to choose from the
    avaiable ones, and I have no idea which one to choose. I chose internet
    explorer just to choose something, but it doesn't run it. Also scxout doens't
    have .dll next to it. Does it matter? Should I delete and start over? Please
    use simple languafe because as you can tell I don't know much about this.
    Mamasita, Jul 10, 2007
  16. Mamasita

    Julian Guest

    I don't know what you mean by...
    "When I try to run it from the scxout"

    When you download and unzip wmutil you should get two two files.
    1. scxout.dll
    2. wmutil.exe

    Make sure they are both in the same folder and then click
    on wmutil.exe to execute.

    Download the utility again and have another go.
    Julian, Jul 10, 2007
  17. I had the same problem, and microsoft sent me info on how to fix it, and it
    worked just fine. The only mistake I made in the process was not "saving" my
    files, but after I put the info back in, everything was fine. Go to
    I have an "e" machine with windows e mail.
    It may work on any computer, I don't know. I am not the brightest computer
    operator in the world. Norman
    Rumplestiltskin, Jul 10, 2007
  18. I would expect that when Service Pack 1 for Vista is released, it will
    either contain a bunch of patches for Windows Mail, or else it will
    replace WM with the finished (final) version of Windows Live Mail.

    Gary VanderMolen
    Gary VanderMolen, Jul 10, 2007
  19. Steve Cochran, Jul 11, 2007
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