Messenger signs in twice

Discussion in 'Windows MSN Messenger' started by febsr, Jul 1, 2005.

  1. febsr

    febsr Guest

    I installed MSN Messenger 7 on my daughter's computer so we could video
    conference. For some reason, every time she comes online the message box
    telling me she is signed on pops up twice...one after the other. My other
    daughter and son's do not do this, nor does mine on any of their computers.
    What can we change to stop this?
     
    febsr, Jul 1, 2005
    #1
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  2. Greetings,

    It sounds like Windows Messenger might be loading the background and logging in first. To
    stop this, you'll simply need to disable Windows Messenger.

    To do so, open it up (click Start, then Run, type "msmsgs" and click OK), click Tools,
    Options, Preferences tab and uncheck 'Run this Program when Windows starts' or 'Run Windows
    Messenger when Windows starts' (depending on version) as well as 'Allow this program to run
    in the background' or 'Allow Windows Messenger to run in the background' (depending on
    version). This won't remove Windows Messenger, so features like Remote Assistance, Whiteboard
    and Application Sharing will continue to work, but it will let it stay out of your way.

    Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
    new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
    also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
    icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
    click Options, then Instant Messenger then uncheck MSN Instant Messenger or Windows Messenger
    (depending on version) and click OK.

    All posts unless otherwise specified are (c) 2005 Jonathan Kay.
    You *must* contact me for redistribution rights.
     
    Jonathan Kay [MVP], Jul 1, 2005
    #2
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