Microsoft Bluetooth Notebook Mouse 5000 (Certified for VISTA) -- NO DRIVER AVAILABLE

Discussion in 'Windows Vista Hardware' started by Vista User, Dec 25, 2007.

  1. Vista User

    Vista User Guest

    Greetings,

    I've lost the last two sets of laptops (Compaq, Dell), thanks to the
    wireless dongle and USB connectors hinging out the back of the system board
    (stressing/flexing/cracking the system board when lifting the laptop from a
    desk).

    On these, my third replacement set of laptops, I decided to forestall the
    bad design by using the internal Bluetooth modules. I went out and
    purchased three Microsoft Bluetooth Notebook Mouse 5000 devices to keep my
    new laptops from being destroyed by external dongles cracking the system
    boards from ordinary use.

    Imagine my surprise when I found no device drivers included with the new
    Microsoft Bluetooth Notebook Mouse 5000, nor *any* drivers available for the
    Microsoft Notebook Mouse 5000 devices on Windows Update, or available
    ANYWHERE on Microsoft Hardware downloads for device drivers.

    In trying to configure the new Microsoft Bluetooth Notebook Mouse 5000s on
    my three new laptops, I am able to connect, pair and use the mice, but in
    assigning button controls (scroll wheel click or left thumb buttons), the
    available Bluetooth Wireless Mouse driver selections available (which work
    on the older dongled Bluetooth mice that I refuse to keep using), the same
    selections for button assignment do not work on the new Microsoft Bluetooth
    Notebook Mouse 5000s which are in wide distribution, and appear on the Vista
    Hardware Compatibility List, as well as the Certified for Vista program.

    And yet, my $150 outlay for wireless mice that do not use dongles that
    damage essential system components, with the Certified for Vista label on
    the package, do not work, because THERE IS NO DRIVER FOR THEM.

    How does this happen?

    Oh yeah, I forgot. Never mind.
     
    Vista User, Dec 25, 2007
    #1
    1. Advertisements

  2. Download Intellipoint.

    Your mouse won't be listed, but you can find one that has four buttons like
    yours and it should work.

    I have the Wireless Laser Mouse 5000 and have tried all of the five button
    mice settings and they all work just fine.

    All mice communicate in basically the same way with the OS, so the settings
    for a different MS Mouse will usually work, as long as it has the correct
    number of buttons (or more).

    You can even try a five button mouse, one of the extra two settings will
    work with your "back" button, but for sure the right/left/middle buttons
    will work since all mice, even non-MS, communicate those buttons the exact
    same way, always.

    Mic
     
    Michael Palumbo, Dec 26, 2007
    #2
    1. Advertisements

  3. Vista User

    Vista User Guest

    Download Intellipoint.

    I did that, long before posting.
    I've tried every single mouse listed. Yes, it should work. It doesn't.
    And it doesn't on five different Vista Ultimate machines, using either the
    internal Bluetooth modules, or external Bluetooth dongles.
    Good for you. Do you have reassigned button functions on your Wireless
    Laser Mouse 5000 correctly working? Can you reassign the scroll wheel
    button as Back? Are your program-specific button assignments working?
    That's what I had posted was the problem. I use those program-specific
    settings every time I use my computers.
    My older Bluetooth mouse with a USB dongle works just fine; all buttons
    are reassignable, and all settings work as they should. The new Wireless
    Laser Mouse 5000 does not, and it's marked "Vista Certified" as well as
    being on the Vista Hardware Compatibility List. It consistently fails to
    work on (so far) five different computers, each running Vista Ultimate, by
    failing to reassign button functions, using either internal Bluetooth
    modules or external Bluetooth dongles. The older Bluetooth mice work fine;
    the new Microsoft Wireless Laser Mouse 5000 devices do not.
    I have tried every single mouse listed in the Intellipoint driver list.
    The older Bluetooth (with dongle) mice work fine; the new Microsoft Wireless
    Laser Mouse 5000 devices do not.
     
    Vista User, Dec 26, 2007
    #3
  4. I don't know how to help you then, and may I suggest you include all the
    steps you've already taken attempting to fix your problems in your original
    posts so that someone like me doesn't waste both our time suggesting
    something you already tried?

    The only suggestion that I can give at this point is to return the mice and
    try something else . . . if none of the mice work the way you need them to
    on any of your computers, then the only conclusion I can come to is the mice
    simply won't do what you want.

    And yes, my mouse (mice) work just fine, a can assign the buttons to
    different global functions and application specific functions work as
    advertised.

    Mic
     
    Michael Palumbo, Dec 26, 2007
    #4
  5. Vista User

    PSU113 Guest

    On my Vista machine, the answer was found by going to Start >> Help and
    Support, then type "bluetooth mouse" in the search box. The fifth
    result was "5. Set up a Bluetooth enabled device." Click on this link
    and it will walk your thru.
     
    PSU113, Dec 30, 2007
    #5
  6. Vista User

    josh Guest

    Vista User, I have the same problem: it connects fine, but I can't
    change the button assignments. I've tried connecting using a passkey
    (I think the documentation says use 1111) and I've tried connecting
    using no passkey with the same result.

    When I go into Mouse Properties, and click on the Buttons tab, I get
    the following message, "Some mouse settings might not work until you
    connect a Microsoft mouse to a USB port on your computer or set up a
    Microsoft mouse that uses Bluetooth technology." Do you get that
    message?

    I'm using my dell latitude's internal bluetooth module. Did you say
    that this Notebook 5000 mouse works for you properly when you use a
    bluetooth USB dongle, but doesn't work when you use the internal one?
    I wonder if MS packed some non-standard stuff in the bluetooth dongles
    they sold with their other mice or something.

    Josh
     
    josh, Jan 30, 2008
    #6
  7. Vista User

    techboy Guest

    Hello guys,
    I`m Windows XP user, and use my Microsoft Bluetooth Notebook Mouse 5000 with
    Belkin F8T013 Bluetooth USB Adaptor I have litle reconecting problems with
    it, but it`s not a big deal. My big pain is, my mouse is tracking realy
    smoothly sometimes. And respondes with lacking. I can`t explain this, why
    it`s lacking?

    Can anybody hear about this or have similar problem?

    PS: I was limited reconecting problem with turn Off USB suspending option
    from USB properties. But my lacking is continues.
     
    techboy, Mar 1, 2008
    #7
  8. Vista User

    Fearful Guest

    VistaGir

    I've afriad this is not the case, the mouse works straight out of th
    box without the need to install intellipoint. If you do instal
    intellipoint is doesn't recognise the mouse and one cannot reassig
    buttons etc

    I'd also like to be able to adjust the mouse sensitivity independentl
    for the trackpad and my laptop and the mouse, which I cannot
     
    Fearful, Nov 29, 2008
    #8
  9. Vista User

    dt33183 Guest

    I'm sorry that I post my question in here since I can't create new post.

    I have been using my mouse for the past 7 months without any problem. During
    the last 1 month, after the mouse was turned on for about 10-20 seconds, it
    automatically turned off. I changed new battery but the problem is still not
    resolved. I can't find any support for my mouse anywhere on microsoft.com. I
    want to know how to deal with this. Thanks
     
    dt33183, Dec 6, 2008
    #9
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.