Microsoft Update Error Code 57

Discussion in 'Windows Update' started by Boklob, Feb 7, 2010.

  1. Boklob

    Boklob Guest

    I have been attempting to have the Microsoft .NET Framework 3.5 Service Pack
    1 through the Windows Update. Each time it is attempted it fails with a Error
    Code 57.
     
    Boklob, Feb 7, 2010
    #1
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  2. Operating System in question (edition and version)?
    Service Pack level of said Operating System?

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    winver
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name and edition) while the line starting with the word
    "version" will give you the rest of the story. Post _both_ in response
    to this message verbatim. No paraphrasing - instead - ensure
    character-for-character copying.

    What version of Internet Explorer are you currently using? Easy to find
    out. Open Internet Explorer and while that is in-focus, press and hold
    the "ALT" key on your keyboard. With the "ALT" key still pressed, press
    (just once, no holding) the "H" key. Now, with the "ALT" key still
    pressed, press (just once, no holding) the "A" key. That will bring up
    the "About Internet Explorer" window. It will give you the exact version
    you are using - repeat what you see there in response to this message.

    Reboot and logon as administrative user.

    Fix your file/registry permissions...

    Ignore the title and follow the sub-section under "Advanced Troubleshooting"
    titled, "Method 1: Reset the registry and the file permissions"
    http://support.microsoft.com/kb/949377
    *will take time
    ** Ignore the last step - you said you hace SP3 installed, so you don't
    need to do that.

    Reboot and logon as administrative user.

    Download/install this:
    http://support.microsoft.com/kb/290301

    After installing, do the following:

    Start button --> RUN --> type in:
    "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
    --> Click OK.
    (The quotation marks and percentage signs and spacing should be exact.)

    Reboot and logon as administrative user.

    Download, install, run, update and perform a full scan with the following
    (freeware version):

    SuperAntiSpyware
    http://www.superantispyware.com/

    Reboot and logon as administrative user.

    Download, install, run, update and perform a full scan with the following
    (freeware version):

    MalwareBytes
    http://www.malwarebytes.com/

    Reboot and logon as administrative user.

    Download and run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    You may find nothing, you may find only cookies, you may think it is a
    waste of time - but if you do all this and report back here with what you
    do/don't find as you are doing all of it - you are adding more pieces to
    the puzzle and the entire picture just may become clearer and your
    problem resolved.

    Reboot and logon as administrative user.

    At this point - if the machine was mine - I would follow these directions:
    http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8

    In other words... Use the .NET Cleanup Tool (Method 2), reboot and install
    the .NET Updates in this order:

    - .Net Framework 3.5
    (http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6)
    - .Net Framework 1.1
    (http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&)
    - .Net Framework 1.1 SP1
    (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&)

    Should be good to go.

    Needs repeating in full?
    When installing updates using Windows update or Microsoft Update you may
    receive Error 0x643 or 0x80070643 (23 Oct-09)
    http://support.microsoft.com/kb/976982

    =====================

    Step #1 => Before doing anything else, write down what .NET Framework
    versions are currently installed:

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    Step #2 => Now see Resolution Method 2 in this related KB article...

    When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0,
    or 3.5, you may receive Windows Update error code "0x643" or Windows
    Installer error code "1603" (ignore the title, if need be)
    http://support.microsoft.com/kb/923100

    After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
    versions (but only the ones you wrote down in #1 above) manually using the
    download links on the page then run Windows Update manually to install
    security updates for same.

    NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
    Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
    Windows Update will offer .NET Framework 3.5 SP1.

    IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
    Framework versions in the following order:

    1. .Net Framework 3.5, then...
    2. .Net Framework 1.1, then...
    3. .Net Framework 1.1 SP1

    NB: KB923100 references this page:
    http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
    ALL of it as well as the related page
    http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
    Framework Cleanup Tool.

    Come back - this conversation is (as you should be able to tell) archived
    indefinitely. You giving feedback might help those in the future that have
    issues like you.
     
    Shenan Stanley, Feb 7, 2010
    #2
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