MIcrosoft Update fails without an error doing custom scan

Discussion in 'Windows Update' started by msendt, Jul 4, 2006.

  1. msendt

    msendt Guest


    I have Windows 2000 SP4 and Version 6 of Microsoft Update. I have installed
    all critical updates.

    I have searched the newsgroup but have been unable to find a solution to the
    following problem.

    Microsoft Update appears to work correctly but if I select a "custom" scan I
    am unable to view the optional updates. In the menu on the left it says that
    I have 6 "software, optional" updates and two "hardware, optional" updates
    but when I click on the links absolutely nothing happens. I would have
    expected that the main window would refresh to display the available updates.

    No error message appears despite the fact that IE is set to display all
    scripting errors, java errors, etc.

    I have tried everything that I know, including adding the site as a trusted
    site to avoid security hassles. I do not have firewall or anti-virus software
    installed as I have just reinstalled the OS on this machine and wish to
    update all the system software before installing the firewall.

    Any help would be greatly appreciated.
    msendt, Jul 4, 2006
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  2. msendt

    msendt Guest

    msendt, Jul 15, 2006
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  3. msendt

    Tom Willett Guest

    Nope, not me.

    Tom Willett, Jul 15, 2006
  4. i have just found that it must be something to do with the way my
    router/network is configured. my laptop does this at work, but works
    fine at home. i will have to try to hunt down what setting in the router
    is wrong.

    good luck,
    Loucks Engineering, Inc., Oct 25, 2006
  5. my linksys router has a blocklist of websites and keywords i setup. none
    of them have anything (that i know of) to do with microsoft. it was a
    list of spam websites that some employees had been browsing to and i
    wanted to put a stop to it. as soon as i deleted the blocklist MS update
    works fine. i was reading somewhere else on the net that MS is using
    Akamai now for load balancing and that while MS nor their URL supports
    spam, that Akamai has been known to host services of companies that the
    router or some spyware programs may seek to block.

    so go through you router blocklist, IE's blocklist for websites, and
    check what antispyware/malware you've got running that may be blocking

    hope all this helps,
    Loucks Engineering, Inc., Oct 25, 2006
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