Microsoft Update MS08-037 (KB951748)

Discussion in 'Windows Update' started by Carl MSFT, Jul 9, 2008.

  1. Carl MSFT

    Carl MSFT Guest

    We (Microsoft) are aware of an issue that is affecting the ability of Zone
    Alarm customers to access the Internet after the installation of the MS08-037
    (KB951748) Security Update released on July 9th.

    Both Microsoft and Zone Alarm are actively working on the issue. For further
    help in resolving the issue, we suggest you contact Zone Alarm customer
    service at 1-877-966-5221 (within North America), +1 415 633 4588 (outside
    the United States), or by faxing to +1 415 633 4589.

    The Zone Alarm website states that technical support is available for a fee
    by calling 877-365-ZONE (9663). If you have another means of accessing the
    Internet, the Zone Alarm website ( has some recommended

    One of the temporary workarounds that is mentioned on the Zone Alarm website
    is to change the Zone Alarm Personal Firewall to a setting of “Mediumâ€
    protection. The Zone Alarm site says that it does not recommend this option,
    as it may reduce your security level. Microsoft also does not recommend this
    workaround, but it may temporarily allow Internet access.
    Carl MSFT, Jul 9, 2008
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