Microsoft Update will not work, Windows Update does

Discussion in 'Windows Update' started by hij2001, Mar 29, 2008.

  1. hij2001

    hij2001 Guest

    I am running XP SP2, and have no problems using Windows Update to
    automatically get and install updates, and Office Update to manually get and
    install updates.

    If I try to upgrade to Microsoft Update, it will successfully run the first
    time, but every subsequent attempt to manually request updates results in the
    browser sitting at "Seaching for Updates" with the progress bar cycling, but
    no disk or network activity.

    I regularly maintain my registry with Register Booster 2, and it is clean.
    I have tried to use MS update several times over the years, and each time
    have had to revert to Windows update by renaming the
    C:\WINNT\SoftwareDistribution folder in safe mode, and having Windows Update
    reinstall. This works, but is far less convenient since I have to manually
    request Office updates.

    How can I get MS Update to work correctly?
     
    hij2001, Mar 29, 2008
    #1
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  2. my problem is I have windows 2003 and today I try to down load windows
    professional 2007 with the trial package for 60 days.So now How do I find
    whether I have down loaded becuse I do not find it in my computer. Can you
    tellme step by step process of down loading and then installing into my
    computer.
    I am a student I have a project to complete by tuesday. pleae help me!
    Thank you
    Priyanka.
     
    how to get microsoft 2007, Mar 29, 2008
    #2
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  3. I regularly maintain my registry with Register Booster 2...
    Stop using Registry Booster 2, for one.

    Think your Registry needs "cleaning" or "repairing"? Read
    http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
     
    PA Bear [MS MVP], Mar 29, 2008
    #3
  4. hij2001

    hij2001 Guest

    This is not related to my post. You may want to post it as a new topic.

    I haven't tried the trial package, so have no suggestion. Typically if you
    download sw, you have the option of specifying a directory to save the file,
    or instal it directly from the download site. You could always go to the
    download site and retry the download/install. If nothing else, when you get
    the run/save dialog box, you can identify the name of the file and search
    your drive for it.
     
    hij2001, Mar 30, 2008
    #4
  5. hij2001

    hij2001 Guest

    PA Bear -

    Thanks for the reg cleaning background. I am aware of the tradeoffs, but
    had ~1500 registry problems and some intermittent system issues. Reduced
    those to 20 shared DLL issues, which I simply added to the ignore list
    (adhering to the "if it ain't broke, don't fix it" and diminishing return
    laws).

    RB2 does do a full registry backup prior to making any changes, and hasn't
    created any instabilities.

    Any insights you can share on the MS update issue?

    Regards,

    Howard
     
    hij2001, Mar 30, 2008
    #5
  6. I'd first use those backups to return the Registry to its state prior to
    ever running RB2. If no joy...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates and Windows/Microsoft Update issues.

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.

    PS: Injudicious use of HijackThis can cause such issues, too.
     
    PA Bear [MS MVP], Mar 30, 2008
    #6
  7. hij2001

    hij2001 Guest

    Pa Bear -

    Thanks for the addtional information. When I tried entering a support
    incident report before, I got to a payment page. Will try this url and let
    you know what happens.

    This problem has been an issue for >2 years, and I just got RB2 this month,
    so this doesn't appear to be related.

    Never have used HijackThis.

    Regards,

    Howard
     
    hij2001, Mar 30, 2008
    #7
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