microsoft website unaccessable

Discussion in 'Internet Explorer' started by Barra, Jun 30, 2009.

  1. Barra

    Barra Guest

    I am running IE7 on XP on my laptop. I have previously also tried IE8. The
    problem I have is as follows. I can access any website I wish to with the
    exception of I get the error message ' Internet Explorer
    cannot display the webpage'. As I said it is only the one website so I can't
    do any updating. Any ideas?
    Thanks, Barra
    Barra, Jun 30, 2009
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  2. Barra

    VanguardLH Guest

    Malware is often specific at which web browser it attacks. So what have
    you used so far to scan your system for pests?

    I see you got suckered into the "new" NNTP service. Did you notice they
    spamify every one of your posts? Their spam is NOT in a signature.
    They append it to the body of your post. Their spam becomes your spam.
    VanguardLH, Jun 30, 2009
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  3. Since that is the one that is used with the Diagnose Connection Problems...
    tool, what does your diagnostic log from that procedure tell you?

    Robert Aldwinckle, Jun 30, 2009
  4. Barra

    C A Upsdell Guest

    I had this problem once with a Google toolbar. I suggest that you
    disable add-ons, and if the problem goes away, you re-enable each until
    the problem reappears, which enables you to identify the problem.
    C A Upsdell, Jun 30, 2009
  5. There is a very good chance that you are seeing the effects of a hijackware

    NB: If you had no anti-virus application installed or the subscription had
    expired *when the machine first got infected* and/or your subscription has
    since expired and/or the machine's not been kept fully-patched at Windows
    Update, don't waste your time with any of the below: Format & reinstall
    Windows. A Repair Install will NOT help!

    1. See if you can download/run the MSRT manually:

    NB: Run the FULL scan, not the QUICK scan! You may need to download the
    MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    machine and rename it to SCAN.EXE before running it.

    2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
    (only!) in Safe Mode with Networking, if need be:

    3. Run a /thorough/ check for hijackware, including posting the requested
    logs in an appropriate forum, not here.

    Checking for/Help with Hijackware

    **Chances are you will need to seek expert assistance in,,,, or other appropriate forums as well.**

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    PA Bear [MS MVP], Jun 30, 2009
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