Missing songs/videos/playlists

Discussion in 'Windows Media Player' started by UBanker, Mar 4, 2010.

  1. UBanker

    UBanker Guest

    For some reason EVERYTHING in my media library is gone and it won't come
    back. I can see the media on the computer if I look in Windows Explorer, but
    when I open Windows Media PLayer 11, there are no files shown. I click on the
    link to add files, I select the folders the media is in then click on the
    search button and then nothin happens... I have turned off some services to
    try and streamline start-up and keep processor power usage to a minimum, but
    I have started all services which have Windows Media in the description. Any
    thoughts? I'm running Vista 64 w/ MP11
     
    UBanker, Mar 4, 2010
    #1
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  2. UBanker

    Tim De Baets Guest

    Tim De Baets, Mar 4, 2010
    #2
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  3. UBanker

    UBanker Guest

    Thanks for the attempt, but the update said the update does not apply to my
    system. I am running WMP 11.0.6002.18111 on a Vista 64. I followed the rest
    of the info with no changes.
     
    UBanker, Mar 5, 2010
    #3
  4. UBanker

    Tim De Baets Guest

    The update is just a small part of the suggested fix. Did you rename the
    "Media Player" folder? Make sure that WMP isn't running while doing
    this. It might also be necessary to temporarily stop all the
    Windows Media services that you have started before.

    If that still doesn't help, boot Vista into Safe Mode and rename the
    folder there.

    Regards
     
    Tim De Baets, Mar 5, 2010
    #4
  5. UBanker

    UBanker Guest

    I think I see PART of the issue, but not sure how to fix it. When I looked
    online for support, MS said to take these steps, but the security ID is not
    in the registry, it is blank:


    1.

    Click Start.
    2.

    Type regedit in the Start Search box, and then press ENTER.
    3.

    Navigate to the
    HKEY_LOCAL_MACHINE\Software\Microsoft\MediaPlayer\Preferences\HME\[security
    ID] subkey. The name text of the security ID folder is long, composed of
    alphanumeric characters broken up with dashes.
    4.

    Right-click the [security ID] folder, and then click Permissions.
    5.

    Confirm your user account is listed as an owner of this subkey on the
    Security tab. If your account name is not listed, click Add and add it to the
    list of owners. You will need to be logged on as an administrator or a member
    of the Administrator's group to perform this step.
     
    UBanker, Mar 5, 2010
    #5
  6. UBanker

    UBanker Guest

    Got it! Thanks Tim! I renamed the wrong folder. I appreciate the help!
     
    UBanker, Mar 6, 2010
    #6
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