Mobile Favorites Greyed Out

Discussion in 'ActiveSync' started by Roger Ridgeway, Jun 1, 2005.

  1. I have had a Pocket PC for over two years, first a Dell X5 and now a X50.
    Until recently, I had good luck downloading and viewing websites using
    mobile favorites.
    For the last couple of weeks, the mobile favorites are continuously grayed
    out on my X50. Why is this?

    I have noticed that on the Internet Explorer on my PC , going to
    Tools/Synchronize... The properties of the offline WebPages lists the size
    at like 20 Kilobytes for each site. Doesn't this sound a bit small? And is
    this a indication of my problems?

    Any help will be appreciated.
    Roger Ridgeway, Jun 1, 2005
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  2. Roger Ridgeway

    Raj Pillai Guest

    Hi Roger,

    Are you able to access the web pages offline on your desktop? Try selecting
    the link under Mobile Favorites, right-click and select synchronize to
    update the pages.
    Raj Pillai, Jun 2, 2005
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  3. Thanks for the reply. No, I am not able to access the web pages offline,
    either from my desktop or my PDA. I have tried to synchronize in the manner
    you suggest. The properties box says the webpage is updated, but yet I am
    unable to view them offline.
    Roger Ridgeway, Jun 3, 2005
  4. Roger Ridgeway

    Raj Pillai Guest

    Hi Roger,

    Try emptying the cache in IE and ensure you select to delete all the offline
    content as well. Then in IE - > Tools -> Synchronize the web pages you
    want. See if it helps. Again check if you are able to browse them offline
    on your computer.
    Raj Pillai, Jun 5, 2005
  5. Thanks. I have tried your recommendations and still my mobile favorites do
    not seem to download. What next?
    Roger Ridgeway, Jun 8, 2005
  6. I emptied the cache and re-synced, still no luck
    Roger Ridgeway, Jun 9, 2005
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