motiveSB.Exe

Discussion in 'Internet Explorer' started by SKP, Dec 3, 2007.

  1. SKP

    SKP Guest

    I've installed IE 7, but now when I start my computer I get a error message
    "MotiveSB.Exe Entry point not found getprocessimagefilenameW could not be
    located in the dynamic link library PSAPI.dll." How do I get rid of this ?
     
    SKP, Dec 3, 2007
    #1
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  2. See:
    http://support.microsoft.com/kb/932540/en-us
    "Internet Explorer 7 closes immediately when you start Internet Explorer 7".

    See also:
    http://www.enhanceie.com/ie/troubleshoot.asp
    Problem: Error message about PSAPI.DLL
    If you install IE7 and the following error message begins to show:
    The procedure entry point GetProcessImageFileNameW could not be located in
    the dynamic link library PSAPI.DLL
    1. Search your hard disk for PSAPI.dll.
    2. Any copies of this DLL that are found outside of the Windows or
    Windows\System32 folder should be renamed to PSAPI.bak.
    Reboot.

    Don't rename the PSAPI.dll located in Windows\System32 folder!

    --
    Vincenzo Di Russo
    Microsoft® MVP - Most Valuable Professional
    Windows - Internet Explorer & Security since 2003
    My home: http://mvp.support.microsoft.com/
    My Blog: http://blogs.dotnethell.it/vincent/
     
    Vincenzo Di Russo [MVP], Dec 3, 2007
    #2
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