Mouse ofton freezes for 3-5 seconds, Also, product ID? WTF?

Discussion in 'Windows Vista Performance' started by DarkArchon, Feb 22, 2007.

  1. DarkArchon

    DarkArchon Guest

    Ok, my first question was going to be directed to MS tech support, but we'll
    get to why I'm going here instead later.

    I setup Vista on my computer (specs to follow) and everything runs smooth,
    except the mouse. Every couple mins it freezes for 3-5 seconds, the frequency
    increases when I play games. At first I though this may be due to the
    computer simply being too slow and the mouse freezing as memory is used up.
    While it does seem like it sometimes, my computer is new, so this shouldn't
    be. Also, it does it when using pretty old games, like Freelancer. This is
    particularly annoying in games as my character will suddenly be spinning with
    no control while I'm being shot at or some such. This never happened with XP,
    even during memory intensive operations the mouse wouldn't just freeze.

    Mouse - Logitech G5
    CPU - Core 2 Duo 6700
    RAM - 2 GB DDR2
    Video - Geforce 9700 GTX
    Mobo - Asus P5N32 SLI Premium
    HDD - WD5000YS
    Monitor - Dell 2407
    Sound -SB X-Fi Platnum

    That should be everything, running latest drivers.

    Also. I just bought this copy of Vista Ultimate, activated it and
    everything, but when I went to get MS support I input my Product ID and it
    said invalid. OEM version from, ummm... yea, WTF? any reason why
    it wouldn't work (checked about 10 times to make sure it wasn't mistyped)

    Thanks ahead of time for any help you can give me.
    DarkArchon, Feb 22, 2007
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  2. DarkArchon

    Jane C Guest

    Have you installed the Vista Logitech drivers for your mouse?

    I note that you have OEM Vista Ultimate. OEM is not eligible for Microsoft
    Support, which is why your PID comes up as invalid. *You* are your own
    support, if you bought and installed OEM.
    Jane C, Feb 22, 2007
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  3. DarkArchon

    DarkArchon Guest

    Yes, as I said, I have all the latest drivers.

    Thanks, forgot about OEM not getting support, which is fine with me. When it
    said "Invalid ID" I assumed "Invalid" meant something was wrong with my
    ID/Key/Registration though. Not "Invalid" meaning "Not Supported" :p
    DarkArchon, Feb 23, 2007
  4. DarkArchon

    DarkArchon Guest

    DarkArchon, Feb 24, 2007
  5. I had a problem like that with a laptop. I changed the PC type in device
    manager to ACPI PC instead of ACPI x86 PC. That seemed to do the trick
    with that.
    Dustin Harper, Feb 25, 2007
  6. DarkArchon

    Rock Guest

    FYI bump doesn't do anything on a Usenet newsgroup. Sorry I don't have a
    resolution for your issue.
    Rock, Feb 25, 2007
  7. DarkArchon

    DarkArchon Guest

    Can you give me more detales? How did you change that value?
    DarkArchon, Feb 26, 2007
  8. To change it, you can go into Control Panel, System, Hardware, Device
    Manager. Click the + next to Computer. It should list a ACPI x86 or ACPI
    Processor PC. If you double click that, and go to driver, it should
    allow you to Update Driver. You can click manual and point to
    %SystemDrive%\Windows\System32\DriverStore\. Once there, it should give
    you two choices. What you have, and another option. I chose the other
    one (which was the ACPI PC), and rebooted. That solved the problem of
    the pausing mouse (which was a major pain, and we ALMOST gave up on
    it... But, I don't give up!).

    Hope this works for you!
    Dustin Harper, Feb 26, 2007
  9. DarkArchon

    DarkArchon Guest

    Wow, that seems to have worked! I have no idea how you would have come up
    with that as a solution, but I'm not about to argue with the results. Thanks
    DarkArchon, Feb 26, 2007
  10. DarkArchon

    Draxx Guest

    WOW!!! This post was helpfull!!! I have been trying to get my logitech G5
    mouse to work forever it seems!!!! I am so greatfull for your post!!!
    NO MORE HANGING!!! W00T!!!
    Draxx, Dec 14, 2007
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