MS Windows 2003 SBS SP1 w/ ISA Server 2000 - Issues publishing a WSS site via ISA Server 2000 SP1

Hi,

I've created a 'Companyweb' subsite on the SBS 2003 SP1 server and am now
trying to publish it so that it can be viewed from the public Internet. I've
published the site using ISA Server 2000 SP1 and for the most part it
appears to be working. However, there are some parts of the site that aren't
displayed properly. The parts appear to be mostly icons, logos and web
parts. Some formatting appears to be lost also.

At this point I'm a little lost as to where to begin trouble shooting to try
and resolve the issue.

Any pointers, documents, help would be gratefully received. If you require
any further info, don't hesitate to post back.

Thanks in advance.
Sergio

 

Hi Sergio,

Thank you for posting in SBS newsgroup.

From your problem description, do you mean you are doing as following?

1. Open http://companyweb and then click Create.
2. Select Sites and Workspaces in Web Pages column.
3. Type URL: http://companyweb/sub and then click Create.

Now you have published companyweb and you have some issue when you access
it from internet.

As I know, after you publish companyweb, you can access it via
https://FQDN:444. Also you can access the sub site via:
https://FQDN:444/sub.

I also provide the detailed steps to publish companyweb on SBS for your
reference:

If you want to let internet users access the internal web sites, please try
to follow the detailed steps to run CEICW and you can also refer to the KB
825763:

1. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
2. Click the "Connect to the Internet" link.
3. Choose not to change the connection type and click Next. On the Firewall
page, select "Enable firewall" and click Next.
4. On the "Services Configuration" page, select all the items and then
click Next.
5. On the "Web Services Configuration" page, make sure "Allow access to the
entire Web site from the Internet" is selected. If you select "Allow access
to only the following Web site services from the Internet", make sure the
web sites you want to publish are selected. Click Next.
6. On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public FQDN of SBS.
7. Go through the remaining steps.
8. Then you can access OWA, RWW and companyweb through typing
https://FQDN/exchange, https://FQDN/remote and https://FQDN:444 from
internet.

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

To narrow down the problem, would you please help me confirm if you have
same issue when you access the site from internal network? Currently,
please try the following steps to see how thing goes:

I suggest you restore the IE settings and clear the IE cache on SBS and
client computer, clear DNS, IIS and ISA cache on SBS and check if the issue
disappears:

I. Reset IE and clear IE cache:

1. Quit all Internet Explorer windows. Double-click Internet Options in
Control Panel.
2. Click the "Security" tab.
3. In the list box, highlight the "Internet" icon and then click the
"Custom Level" button.
4. In the "Reset custom settings" section, please choose "Medium" in the
drop-down list and then click the "Reset" button. Click Yes to confirm this
operation.
5. Click OK.
6. Click the "Privacy" tab. Click the "Default" button (if the button is
grayed out, let it be).
7. Click the "Advanced" tab.
8. Click the "Restore Defaults" button.
9. Click Apply and click OK.
10. Click the "General" tab, click "Clear History" in the History area, and
then click OK in the dialog box that appears.
11. In the "Temporary Internet Files" area, click "Delete Files" button,
check "Delete all offline content" and then click OK in the dialog box that
appears.
12. In the "Temporary Internet Files" area, click "Settings", and then
click "View Objects" in the dialog box that appears. This will open the
Downloaded Program Files folder.
13. Delete all the object files.
14. Click Delete Cookies.
15. Run Internet Explorer again.

II. Clear polluted DNS entry.

1. Secure the DNS cache against pollution

"Secure cache against pollution" is an option under the Advanced tab in
properties of the DNS server in the DNS MMC.

2. Clear the DNS cache

In command line on SBS server: Ipconfig /flushdns

3. Restart the DNS service

III. Clear the cached, compressed copy of the affected files on the SBS
server:

1. Clear the IIS server files:

*. Go to your %windows%\IIS Temporary Compressed Files directory *. Select
all of the content in this directory and delete it.

2. Go to a command prompt, type "iisreset".

IV. Clear the ISA cache following the KB article:

838248 How to delete the Web cache in Internet Security and Acceleration
Server
http://support.microsoft.com/?id=838248

301471 How to Delete the Web Cache on Internet Security and Acceleration
Server
http://support.microsoft.com/?id=301471

Related information:

How to publish http://Companyweb to the Internet by using ISA Server 2000
on a server that is running Windows Small Business Server 2003, Premium
Edition
http://support.microsoft.com/?id=838304

I appreciate your time and look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Sergio Ricci" <>
| Subject: MS Windows 2003 SBS SP1 w/ ISA Server 2000 - Issues publishing a
WSS site via ISA Server 2000 SP1
| Date: Wed, 21 Jun 2006 23:01:11 +0100
| Lines: 19
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| Message-ID: <>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: user-1157.wfd74a.dsl.pol.co.uk 84.64.132.133
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276629
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi,
|
| I've created a 'Companyweb' subsite on the SBS 2003 SP1 server and am now
| trying to publish it so that it can be viewed from the public Internet.
I've
| published the site using ISA Server 2000 SP1 and for the most part it
| appears to be working. However, there are some parts of the site that
aren't
| displayed properly. The parts appear to be mostly icons, logos and web
| parts. Some formatting appears to be lost also.
|
| At this point I'm a little lost as to where to begin trouble shooting to
try
| and resolve the issue.
|
| Any pointers, documents, help would be gratefully received. If you
require
| any further info, don't hesitate to post back.
|
| Thanks in advance.
| Sergio
|
|
|

 

Crina,

Thank you for your reply. I will go through your suggestions and try them
and then post back. I am unable to do it immediately so will post back
hopefully later today or tomorrow with feedback.

I would like to clarify one point however. The subsite I created was created
in the way listed in steps (1) to (3). I have published *only* the subsite
and not the main 'Companyweb'.

The subsite is accessible correctly from the internal network. When
attempting to access the site from an external network (i.e. the Internet),
visitors are asked to authenticate. Authentication appears to work OK using
'domain\username' but the pictures which have been uploaded, icons and logos
which make up part of the webpage don't display.

Thanks again and I will post back as soon as possible.
Sergio

 

Hi Sergio,

Thanks for your update.

I will look forward to your test result.

Thanks for your time.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Sergio Ricci" <>
| References: <>
<>
| Subject: Re: MS Windows 2003 SBS SP1 w/ ISA Server 2000 - Issues
publishing a WSS site via ISA Server 2000 SP1
| Date: Thu, 22 Jun 2006 10:10:32 +0100
| Lines: 237
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| X-RFC2646: Format=Flowed; Original
| Message-ID: <>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: 82.111.131.99
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276698
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Crina,
|
| Thank you for your reply. I will go through your suggestions and try them
| and then post back. I am unable to do it immediately so will post back
| hopefully later today or tomorrow with feedback.
|
| I would like to clarify one point however. The subsite I created was
created
| in the way listed in steps (1) to (3). I have published *only* the
subsite
| and not the main 'Companyweb'.
|
| The subsite is accessible correctly from the internal network. When
| attempting to access the site from an external network (i.e. the
Internet),
| visitors are asked to authenticate. Authentication appears to work OK
using
| 'domain\username' but the pictures which have been uploaded, icons and
logos
| which make up part of the webpage don't display.
|
| Thanks again and I will post back as soon as possible.
| Sergio
|
| | > Hi Sergio,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From your problem description, do you mean you are doing as following?
| >
| > 1. Open http://companyweb and then click Create.
| > 2. Select Sites and Workspaces in Web Pages column.
| > 3. Type URL: http://companyweb/sub and then click Create.
| >
| > Now you have published companyweb and you have some issue when you
access
| > it from internet.
| >
| > As I know, after you publish companyweb, you can access it via
| > https://FQDN:444. Also you can access the sub site via:
| > https://FQDN:444/sub.
| >
| > I also provide the detailed steps to publish companyweb on SBS for your
| > reference:
| >
| > If you want to let internet users access the internal web sites, please
| > try
| > to follow the detailed steps to run CEICW and you can also refer to the
KB
| > 825763:
| >
| > 1. On the SBS 2003 Server open the Server Management console. Go to
| > Standard Management\To Do List.
| > 2. Click the "Connect to the Internet" link.
| > 3. Choose not to change the connection type and click Next. On the
| > Firewall
| > page, select "Enable firewall" and click Next.
| > 4. On the "Services Configuration" page, select all the items and then
| > click Next.
| > 5. On the "Web Services Configuration" page, make sure "Allow access to
| > the
| > entire Web site from the Internet" is selected. If you select "Allow
| > access
| > to only the following Web site services from the Internet", make sure
the
| > web sites you want to publish are selected. Click Next.
| > 6. On the "Web Server Certificate" page, choose to create a new Web
server
| > certificate and then type the public FQDN of SBS.
| > 7. Go through the remaining steps.
| > 8. Then you can access OWA, RWW and companyweb through typing
| > https://FQDN/exchange, https://FQDN/remote and https://FQDN:444 from
| > internet.
| >
| > 825763 How to configure Internet access in Windows Small Business Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > To narrow down the problem, would you please help me confirm if you have
| > same issue when you access the site from internal network? Currently,
| > please try the following steps to see how thing goes:
| >
| > I suggest you restore the IE settings and clear the IE cache on SBS and
| > client computer, clear DNS, IIS and ISA cache on SBS and check if the
| > issue
| > disappears:
| >
| > I. Reset IE and clear IE cache:
| >
| > 1. Quit all Internet Explorer windows. Double-click Internet Options in
| > Control Panel.
| > 2. Click the "Security" tab.
| > 3. In the list box, highlight the "Internet" icon and then click the
| > "Custom Level" button.
| > 4. In the "Reset custom settings" section, please choose "Medium" in the
| > drop-down list and then click the "Reset" button. Click Yes to confirm
| > this
| > operation.
| > 5. Click OK.
| > 6. Click the "Privacy" tab. Click the "Default" button (if the button is
| > grayed out, let it be).
| > 7. Click the "Advanced" tab.
| > 8. Click the "Restore Defaults" button.
| > 9. Click Apply and click OK.
| > 10. Click the "General" tab, click "Clear History" in the History area,
| > and
| > then click OK in the dialog box that appears.
| > 11. In the "Temporary Internet Files" area, click "Delete Files" button,
| > check "Delete all offline content" and then click OK in the dialog box
| > that
| > appears.
| > 12. In the "Temporary Internet Files" area, click "Settings", and then
| > click "View Objects" in the dialog box that appears. This will open the
| > Downloaded Program Files folder.
| > 13. Delete all the object files.
| > 14. Click Delete Cookies.
| > 15. Run Internet Explorer again.
| >
| > II. Clear polluted DNS entry.
| >
| > 1. Secure the DNS cache against pollution
| >
| > "Secure cache against pollution" is an option under the Advanced tab in
| > properties of the DNS server in the DNS MMC.
| >
| > 2. Clear the DNS cache
| >
| > In command line on SBS server: Ipconfig /flushdns
| >
| > 3. Restart the DNS service
| >
| > III. Clear the cached, compressed copy of the affected files on the SBS
| > server:
| >
| > 1. Clear the IIS server files:
| >
| > *. Go to your %windows%\IIS Temporary Compressed Files directory *.
Select
| > all of the content in this directory and delete it.
| >
| > 2. Go to a command prompt, type "iisreset".
| >
| > IV. Clear the ISA cache following the KB article:
| >
| > 838248 How to delete the Web cache in Internet Security and Acceleration
| > Server
| > http://support.microsoft.com/?id=838248
| >
| > 301471 How to Delete the Web Cache on Internet Security and Acceleration
| > Server
| > http://support.microsoft.com/?id=301471
| >
| > Related information:
| >
| > How to publish http://Companyweb to the Internet by using ISA Server
2000
| > on a server that is running Windows Small Business Server 2003, Premium
| > Edition
| > http://support.microsoft.com/?id=838304
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "Sergio Ricci" <>
| > | Subject: MS Windows 2003 SBS SP1 w/ ISA Server 2000 - Issues
publishing
| > a
| > WSS site via ISA Server 2000 SP1
| > | Date: Wed, 21 Jun 2006 23:01:11 +0100
| > | Lines: 19
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: user-1157.wfd74a.dsl.pol.co.uk 84.64.132.133
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276629
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi,
| > |
| > | I've created a 'Companyweb' subsite on the SBS 2003 SP1 server and am
| > now
| > | trying to publish it so that it can be viewed from the public
Internet.
| > I've
| > | published the site using ISA Server 2000 SP1 and for the most part it
| > | appears to be working. However, there are some parts of the site that
| > aren't
| > | displayed properly. The parts appear to be mostly icons, logos and web
| > | parts. Some formatting appears to be lost also.
| > |
| > | At this point I'm a little lost as to where to begin trouble shooting
to
| > try
| > | and resolve the issue.
| > |
| > | Any pointers, documents, help would be gratefully received. If you
| > require
| > | any further info, don't hesitate to post back.
| > |
| > | Thanks in advance.
| > | Sergio
| > |
| > |
| > |
| >
|
|
|